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© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Virtual Onboarding
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Why Virtual Onboarding?
Global companies are looking for innovative ways to accelerate the onboarding
of new hires, improve employee engagement, and reduce time-to-competency.
Effective onboarding is important in helping new hires to add value quickly, as
well as to become engaged and productive members of the company culture. A
well-designed virtual talent onboarding program can give companies an edge in
securing a deep bench of high performers and a strong pipeline for future
leadership, both of which are critical.
Communique Conferencing’s Virtual Learning Environment (VLE) can be used
to overcome the challenges of onboarding. By combining interactive virtual
locations, online training, virtual mentoring, social networking, and other
collaboration tools, the Communique VLE creates an engaging onboarding
experience for new hires. Moreover, VLE enable new employees to access
training courses at any time and from any location. Communiqué VLE can
incorporate e-learning, informal social learning, and virtual classroom learning,
and often provide a wide variety of enculturation experiences for the new hire.
2
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Why Virtual Onboarding?
SAME BENEFITS
AS A PHYSICAL
CONFERENCE
Exhibitor Booths
Attendee/Exhibitor
Interaction
Networking
Keynotes & Live or
On demand
Presentations
3
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Why Virtual Onboarding?
4
Reduces New Hire Time-to-Competency
Virtual onboarding (using Communique VLE) can help to significantly
decrease time to proficiency by providing effective (formal and informal)
training and knowledge sharing, and by enabling new hires to more
quickly “join the conversation”.
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Powerful 2D Virtual Onboarding Venue
Exhibit Hall Networking Lounge
Theater / Conference Hall
Resource Center
5
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
1) Built-In Communique Registration Form
• Created using Communique’s easy registration form builder
• Stakeholders & Visitors register & log in via the Communique registration site
2) “Fast Access” Integration
• Registration is done on the customer’s website [or some other site/application]
• User’s information is saved in the Communique Data Base
3) Database Integration
• Registration is done on the customer’s website [or some other site/application]
• Upon login – Communique will check the customer's DB and retrieve user’s
information into the Communique DB
4) File upload
• The customer provides all registrant information in a (.csv) file
• The file is uploaded by Communique to the Commuqinue database
Registration – Flexible Options
6
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
• Collects specific information
required by hosting organization
• Registration can be restricted to
specific domain or registration can
block specific domains
• Include Flash animation or static
banner graphic
• Lead Origin/Campaign source
tracking codes
• Email confirmation and reminders
• Pre Event Registration data
available for download in real time
• Post Event Emails can be sent
automatically
– Thanks for joining
– Sorry we missed you
Registration – Communique Form
7
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Home Plaza - Greeter
Greet new hires with a Jumbotron video or walk-out greeter
8
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Benefits Exhibit Hall With Booths
9
Benefit exhibit hall is a gateway to interactive resources and self-service
enrollment tools for the new hire benefit converges. The experience can be
personalized according to their role, department or location.
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Department Exhibit Hall With Booths
10
Department exhibit hall can learn about their new department and browse
other departments and functions and get a real feel for what their role is in
their organization. Also connect to peers.
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Booth Features
11
Chat Live
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Booth Features
Chat, Forum and Social Media Links
12
Send Offline Message
to Booth Owner Live Booth Chat
Forum
w/Threaded
Discussion
Links to Social Media
or Display Live Feed
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Booth Features
Information Kiosk
13
Access documents, view/download
literature, watch videos, take a survey,
prize giveaway, watch presentations, etc
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Theater
Participate in
Webcast presentations…
Options:
• Audio + Slides
• Video Only
• Video + Slides
14
Attendees can view live, semi-live or on-demand Webcasts
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Theater
Attendees can view live, semi-live or on-demand Webcasts
15
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Resource Center
Central repository for digital content (videos, documents, etc.)
16
The benefit resource center allows employees to browse around and learn
about the benefits available to them.
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
17
Virtual Learning Features
Include embedded work flows, self-service and compliance related activities
Track progressPass = Certificate
View Curriculum + Activities
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
18
My Briefcase
Save Courses, Files, Videos, Contacts and Messages in one place
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Networking Features
Group Chat Post Forum TopicsShare Threaded Discussions
19
Networking Lounge Location
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Networking Features
20
Peer networking is a key element of any
trade show. Attendees can see who is
attending and who has attended the
event. Attendees can chat with each
other and share business cards.
Peer Networking
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Key Differentiator
Global / Multilingual Translation – 37 Languages
21
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Key Differentiator
• Full interactivity
• Viewing live and on-demand
webcasts including video
• Interacting with other visitors
in the Networking Lounge
• Chatting with booth reps
• Participating in discussion
forums
• Accessing all on-demand
content
• Secure login
• Use scroll, pinch zoom and
other native device navigation
• Full access to Q&A sessions
Mobile Device Support
22
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Key Differentiator
Gamification – Test their knowledge
23
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Key Differentiator
Gamification - Leaderboard
24
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Key Differentiator
3rd Party Software Integration
25
Communique virtual conference platform has integration with leading 3rd party
LMS and CRM software. An API or SAML is available to integrate with other
software or databases to pass information or allow Single Sign On (SSO)..
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Reporting & Analytics
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Detailed Analytics & Reporting
Attendee Reporting
• Who are they?
• Where did they come from?
• Where are they located?
• Did they attend after registering?
Activity Metrics
• How long did they stay?
• Which locations & booths did they visit?
• What did they view?
• What did they take?
• Whom did they chat or talk to?
Interest Metrics
• What are they interested in?
• What questions did they ask?
• What information did they request?
• Did they view documents, videos or other
content?
27
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Robust Reporting
Webcasts Viewed, Booths Visited, Resources Accessed
28
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Robust Reporting
Social Interactions
29
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Robust Reporting
Registrants
• The user who registered to the event
Live Visitors
• The users who visited the event
No Shows
• The users who registered to the event but have no yet visited
Origin Tracking
• Any origin tracking codes used are listed along with how many
people registered and visited with each one
Registration Method
• Breakdown of registrants and visitors per registration method
(microsite, fast access, SAML, DB integration, social media,
multi event registration, system).
Mobile
• The Mobile report displays the number of visitors and the
average event visit time for each device category
*Real-time reports are indicated by a green clock
as shown below and are updated every 5 minutes
Registration Reports
30
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Robust Reporting
Attendee Reports
Detailed Reports
Locations Per Visitor
• Shows which locations each visitor went to
and how long they spent in each location
Job Applications
• Displays job postings and the number of
applications for each position. Can filter
down to jobs by owner or location.
Audience Distribution
• Registrants or attendees distribution be any
single selection, registration field.
Webcasts Per Visitor
• Visits and podcast downloads for a
selected group of webcasts
31
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Robust Reporting
Attendee Reports
Webcasts
• Attendees and metrics per webcast
Booths
• Visitors and metrics per webcast
Lounges
• The attendees, visit time, forum posts and public chat messages
per lounge
Resource Centers
• The attendees, visit time and content views per resource center
Quizzes
• Details on who tool quizzes and the results
Surveys
• Survey results and details of the users who took the surveys
32
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Robust Reporting
Attendee Reports
Detailed Reports
Webcast Additional Info
• Additional metrics per webcast
Booth Additional Info
• Additional metrics per booth
Halls
• The attendees and visit time per hall
Moderated Chat
• Attendees and metrics per moderated chat
Job Centers
• The attendees, visit time and content views
per job center
33
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Worldclass Infrastructure
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
A
B
Unmatched Speed, Scalability & Reliability
DATA CENTERS
CDN
CDN
CDN
Virtual Events
Two Data Centers
with Instantaneous
Fail-Over
Complete
A / B Path
Redundancy
Triple CDN
Redundancy
35
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Awards
36
Brandon Hall Award Winner – 2011, 2012
First Place and Ex Award - 2011
“Most Innovative” – 2010 & 2011
3 Awards with Elearning! Magazine 2012,2013
Best Technology – Virtual Learning 2013
Event Design Magazine “Best Virtual
Environment - 2012
Best Virtual Learning Environment By
Elearning! & Government Mag - 2014
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255
Contact Us
37
vshow@communiqueconferencing.com
• US & Worldwide: 1+866-332-2255 or 1+202-
266-0058
• Canada: 1+866-332-2255
• UK: 0808 238 0649
• Ireland: 1 800932407

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Virtual Onboarding

  • 1. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Virtual Onboarding
  • 2. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Why Virtual Onboarding? Global companies are looking for innovative ways to accelerate the onboarding of new hires, improve employee engagement, and reduce time-to-competency. Effective onboarding is important in helping new hires to add value quickly, as well as to become engaged and productive members of the company culture. A well-designed virtual talent onboarding program can give companies an edge in securing a deep bench of high performers and a strong pipeline for future leadership, both of which are critical. Communique Conferencing’s Virtual Learning Environment (VLE) can be used to overcome the challenges of onboarding. By combining interactive virtual locations, online training, virtual mentoring, social networking, and other collaboration tools, the Communique VLE creates an engaging onboarding experience for new hires. Moreover, VLE enable new employees to access training courses at any time and from any location. Communiqué VLE can incorporate e-learning, informal social learning, and virtual classroom learning, and often provide a wide variety of enculturation experiences for the new hire. 2
  • 3. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Why Virtual Onboarding? SAME BENEFITS AS A PHYSICAL CONFERENCE Exhibitor Booths Attendee/Exhibitor Interaction Networking Keynotes & Live or On demand Presentations 3
  • 4. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Why Virtual Onboarding? 4 Reduces New Hire Time-to-Competency Virtual onboarding (using Communique VLE) can help to significantly decrease time to proficiency by providing effective (formal and informal) training and knowledge sharing, and by enabling new hires to more quickly “join the conversation”.
  • 5. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Powerful 2D Virtual Onboarding Venue Exhibit Hall Networking Lounge Theater / Conference Hall Resource Center 5
  • 6. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 1) Built-In Communique Registration Form • Created using Communique’s easy registration form builder • Stakeholders & Visitors register & log in via the Communique registration site 2) “Fast Access” Integration • Registration is done on the customer’s website [or some other site/application] • User’s information is saved in the Communique Data Base 3) Database Integration • Registration is done on the customer’s website [or some other site/application] • Upon login – Communique will check the customer's DB and retrieve user’s information into the Communique DB 4) File upload • The customer provides all registrant information in a (.csv) file • The file is uploaded by Communique to the Commuqinue database Registration – Flexible Options 6
  • 7. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 • Collects specific information required by hosting organization • Registration can be restricted to specific domain or registration can block specific domains • Include Flash animation or static banner graphic • Lead Origin/Campaign source tracking codes • Email confirmation and reminders • Pre Event Registration data available for download in real time • Post Event Emails can be sent automatically – Thanks for joining – Sorry we missed you Registration – Communique Form 7
  • 8. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Home Plaza - Greeter Greet new hires with a Jumbotron video or walk-out greeter 8
  • 9. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Benefits Exhibit Hall With Booths 9 Benefit exhibit hall is a gateway to interactive resources and self-service enrollment tools for the new hire benefit converges. The experience can be personalized according to their role, department or location.
  • 10. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Department Exhibit Hall With Booths 10 Department exhibit hall can learn about their new department and browse other departments and functions and get a real feel for what their role is in their organization. Also connect to peers.
  • 11. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Booth Features 11 Chat Live
  • 12. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Booth Features Chat, Forum and Social Media Links 12 Send Offline Message to Booth Owner Live Booth Chat Forum w/Threaded Discussion Links to Social Media or Display Live Feed
  • 13. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Booth Features Information Kiosk 13 Access documents, view/download literature, watch videos, take a survey, prize giveaway, watch presentations, etc
  • 14. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Theater Participate in Webcast presentations… Options: • Audio + Slides • Video Only • Video + Slides 14 Attendees can view live, semi-live or on-demand Webcasts
  • 15. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Theater Attendees can view live, semi-live or on-demand Webcasts 15
  • 16. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Resource Center Central repository for digital content (videos, documents, etc.) 16 The benefit resource center allows employees to browse around and learn about the benefits available to them.
  • 17. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 17 Virtual Learning Features Include embedded work flows, self-service and compliance related activities Track progressPass = Certificate View Curriculum + Activities
  • 18. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 18 My Briefcase Save Courses, Files, Videos, Contacts and Messages in one place
  • 19. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Networking Features Group Chat Post Forum TopicsShare Threaded Discussions 19 Networking Lounge Location
  • 20. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Networking Features 20 Peer networking is a key element of any trade show. Attendees can see who is attending and who has attended the event. Attendees can chat with each other and share business cards. Peer Networking
  • 21. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Key Differentiator Global / Multilingual Translation – 37 Languages 21
  • 22. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Key Differentiator • Full interactivity • Viewing live and on-demand webcasts including video • Interacting with other visitors in the Networking Lounge • Chatting with booth reps • Participating in discussion forums • Accessing all on-demand content • Secure login • Use scroll, pinch zoom and other native device navigation • Full access to Q&A sessions Mobile Device Support 22
  • 23. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Key Differentiator Gamification – Test their knowledge 23
  • 24. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Key Differentiator Gamification - Leaderboard 24
  • 25. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Key Differentiator 3rd Party Software Integration 25 Communique virtual conference platform has integration with leading 3rd party LMS and CRM software. An API or SAML is available to integrate with other software or databases to pass information or allow Single Sign On (SSO)..
  • 26. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Reporting & Analytics
  • 27. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Detailed Analytics & Reporting Attendee Reporting • Who are they? • Where did they come from? • Where are they located? • Did they attend after registering? Activity Metrics • How long did they stay? • Which locations & booths did they visit? • What did they view? • What did they take? • Whom did they chat or talk to? Interest Metrics • What are they interested in? • What questions did they ask? • What information did they request? • Did they view documents, videos or other content? 27
  • 28. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Robust Reporting Webcasts Viewed, Booths Visited, Resources Accessed 28
  • 29. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Robust Reporting Social Interactions 29
  • 30. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Robust Reporting Registrants • The user who registered to the event Live Visitors • The users who visited the event No Shows • The users who registered to the event but have no yet visited Origin Tracking • Any origin tracking codes used are listed along with how many people registered and visited with each one Registration Method • Breakdown of registrants and visitors per registration method (microsite, fast access, SAML, DB integration, social media, multi event registration, system). Mobile • The Mobile report displays the number of visitors and the average event visit time for each device category *Real-time reports are indicated by a green clock as shown below and are updated every 5 minutes Registration Reports 30
  • 31. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Robust Reporting Attendee Reports Detailed Reports Locations Per Visitor • Shows which locations each visitor went to and how long they spent in each location Job Applications • Displays job postings and the number of applications for each position. Can filter down to jobs by owner or location. Audience Distribution • Registrants or attendees distribution be any single selection, registration field. Webcasts Per Visitor • Visits and podcast downloads for a selected group of webcasts 31
  • 32. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Robust Reporting Attendee Reports Webcasts • Attendees and metrics per webcast Booths • Visitors and metrics per webcast Lounges • The attendees, visit time, forum posts and public chat messages per lounge Resource Centers • The attendees, visit time and content views per resource center Quizzes • Details on who tool quizzes and the results Surveys • Survey results and details of the users who took the surveys 32
  • 33. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Robust Reporting Attendee Reports Detailed Reports Webcast Additional Info • Additional metrics per webcast Booth Additional Info • Additional metrics per booth Halls • The attendees and visit time per hall Moderated Chat • Attendees and metrics per moderated chat Job Centers • The attendees, visit time and content views per job center 33
  • 34. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Worldclass Infrastructure
  • 35. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 A B Unmatched Speed, Scalability & Reliability DATA CENTERS CDN CDN CDN Virtual Events Two Data Centers with Instantaneous Fail-Over Complete A / B Path Redundancy Triple CDN Redundancy 35
  • 36. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Awards 36 Brandon Hall Award Winner – 2011, 2012 First Place and Ex Award - 2011 “Most Innovative” – 2010 & 2011 3 Awards with Elearning! Magazine 2012,2013 Best Technology – Virtual Learning 2013 Event Design Magazine “Best Virtual Environment - 2012 Best Virtual Learning Environment By Elearning! & Government Mag - 2014
  • 37. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com/Vshow | 866-332-2255 Contact Us 37 vshow@communiqueconferencing.com • US & Worldwide: 1+866-332-2255 or 1+202- 266-0058 • Canada: 1+866-332-2255 • UK: 0808 238 0649 • Ireland: 1 800932407