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Managing Combat: Turning Conflict into Collaboration

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Learning Objective: Examine successful conflict management strategies for team building and successful project achievement

Effectively addressing workplace conflict is a beneficial means of bringing important issues to light, opening the lines of communication, and strengthening workplace relationships. Leaders that can embrace conflict are better able to build empathetic and stronger relationships, thereby attaining and experiencing grander personal and professional success. Managing conflict is a skill that takes practice and time to learn. Unmanaged struggles in the workplace can lower teamwork production, lessen cooperation, and reduce employee commitment to the project and company.

Join us as we examine those emotional triggers that can lead to conflict and discuss how to effectively manage situations with diplomacy, tact, and authority.

At the end of this seminar, the participants will be able to:

a. Recognize triggers that lead to conflict in the workplace.
b. Construct strategies to help others remain calm during highly charged situations.
c. Build trust and credibility by dealing with difficult conversations calmly and assertively.
d. Influence potential conflict situations as opportunities for critical conversations that enhance work relationships.
e. Share best practices for approaching conflict management.

Published in: Leadership & Management
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Managing Combat: Turning Conflict into Collaboration

  1. 1. MANAGING COMBAT Turning Conflict into Collaboration Adrienne Williams, Northrop Grumman Michelle Pope, Presenter Huntington Ingalls Industries Jessica Gomez, Huntington Ingalls Industries Renata Spinks, US Treasury
  2. 2. Adrienne Williams is a Functional Systems Engineering Manager for Northrop Grumman (NGC) directly supporting development and international radar programs in SEIT, Deputy SEIT and IPT roles. She directs engineering reports supporting as many as 40 development, 10 production and 4 international programs. Adrienne began her tenure at NGC in 2009 as a Program Manager supporting 2 programs within the Naval Marine Business Area. Adrienne pursued her Bachelors of Science in Aeronautical Science at Embry-Riddle Aeronautical University while concurrently serving honorably in the United States Air Force supporting Tactical and Strategic Airframes Avionic, Electronic Countermeasures and Air Traffic Management. In addition, she earned her Project Management Professional (PMP) certification from Project Management Institute. Upon separation as an active service member, she continued her service in the US Air Force as an active reservist participating in the most recent campaigns such as Operation Iraqi Freedom and Operation Enduring Freedom-Afghanistan. Concurrent to serving as a reservist, Adrienne joined United Parcel Service (UPS) Airlines as a Program Engineering Manager with responsibilities of 30 CONUS and Mexico Air Operations. Adrienne’s organizational leadership and logistics management expertise was pivotal as a lead for the post acquisition team of Menlo Worldwide Logistics consisting of 8,200 employees and operations in 175 countries. Adrienne has been a winner of numerous Premium Performer Awards for individual and team contributions from the U.S. Air Force and Northrop Grumman to include Women of Color. Adrienne’s daily mantra to pursue her highest heights despite gender and ethnicity in any area of her life is “Well-Behaved Women Seldom Make History” – Laurel Thatcher Ulrich
  3. 3. Jessica Gomez joined Newport News Shipbuilding, a division of Huntington Ingalls Industries, as a nuclear engineer in 2004. Huntington Ingalls Industries is the world’s largest naval shipbuilder and, at their location in Newport News, VA, are the nation’s sole provider of nuclear-powered aircraft carriers and submarines. In her 14 year career, Jessica has held various technical and management positions in Engineering and Construction Support across all of the shipyard’s product lines from new construction to maintenance and overhaul. Jessica is currently the Director of the A2W and A4W Reactor Plant Planning Yards, Propulsion Plant Engineering Activity, and the Standard Navy Valve Yard. She is responsible for leading an organization which provides Program Management, Engineering and Design life cycle services to NAVSEA and the Naval Nuclear Laboratories. Jessica has a Bachelor’s degree in physics with research experience from Florida State University in the field of experimental nuclear particle accelerator physicsShe also has a Master’s of Science degree in Engineering with laboratory experience from Dartmouth College’s Thayer School of Engineering in the field of thin film electronics and biotechnology. Jessica is passionate about STEM educational outreach and helped implement the Girls with Engineering Minds in Shipbuilding program with NNS Career Pathways. This program brings after-school STEM activities to middle school girls and creates long term mentoring relationships to help guide their educational and professional journey. Jessica continues to support local STEM initiatives in the community, and is also an avid supporter of mentoring and development programs at NNS.
  4. 4. Michelle Pope is an Electrical Designer at Newport News Shipbuilding, a division of Huntington Ingalls Industries (HII) where she designs lighting systems for Aircraft Carriers during their Refueling Complex Overhaul where her responsibilities include being the electrical lead for the medical and dental complex reconfiguration. In 2014, she became an Engagement Champion for the Engineering and Design division where she acts as a subject matter expert and as a resource to Division leadership on issues and ideas related to employee engagement. In 2016, Michelle was chosen to become a member of the Engineering and Design Change Agent team, dedicated to helping leaders build strong teams by identifying and resolving issues that interfere with growth, development and performance through workshops and focus groups centered on Strengths and team effectiveness. She is also a sought out expert in implementing these kind of tools in the workplace. Since 2016, Michelle has been part of her Division’s Innovation Cell; being instrumental in finding new and creative ways to use emerging technology to rethink and reinvent engineering products delivered to HII’s value stream customers. Michelle is passionate about giving back to her community in a variety of ways She is an active member of HII-NNS Employee Resource Groups including Women in Shipbuilding (WiSE) and the African American Shipbuilders Association where she serves as the co- chair of the Professional Development Committee.Michelle has organized volunteer events centered around providing food, toiletries and Christmas gifts for local families in need during the holiday season. Over the five years this volunteer event has been in place, over 30 families have received assistance. She volunteers at local STEM events including robotics competitions and Career Pathways events, and serves as a development mentor specializing in reading skills improvement from middle school students. Ms. Pope holder a Bachelors of Science in Social Science with a specialization in Organizational Effectiveness from Troy University. Michelle has received several honors and recognitions for her service to her local community as well as her professional development expertise. Michelle is also one of HII 2016 Women of Color Technology Rising Star Award recipients.
  5. 5. Ms. Renata C. Spinks has 20 years of combined military and federal service engineering and designing technology systems for the financial and investigative arms of the federal government, the Intelligence Community as US Military. She is a US Army Medical Command Combat Veteran with expertise in cybersecurity, criminal investigations, computer forensics, healthcare, and information systems security/risk management. Renata is currently a Senior Advisor to the ACIO at the US Treasury IRS; responsible for technology security and risk management, continuous monitoring and diagnostics, identity access management, electronic authentication and privacy. She is also the Lead Executive for Enterprise Programs Cyber Vulnerability Management Focus Team; implementing cybersecurity and privacy frameworks for front-facing technology and internal processing ecosystems as well as lead contributor for behavioral analytics for insider threat. Ms. Spinks has served as an Acting CTO at Millennium Challenge Corporation US State Department, Special Assistant to the Chief Technology Officer at US Treasury; a DHS ICE Special Assistant to the Director, and is a recognized CIAA Elite Student Athlete. Renata holds a Bachelor of Science in Information Systems from St. Augustine’s University, a Master of Science in Technology Management from Florida Tech and holds several certifications, professional recommendations and awards-- 2014 Woman of the Year with the National Association of Professional Women (NAPW), 2016 Outstanding Employee at the US Treasury and Shining Star at DHS; to name a few. Renata is an Active member of Delta Sigma Theta Sorority Incorporated and is the owner of Rising Footsteps STEAM2.0 (Science Technology Engineering Athletics and Mathematics) –a program that mentors female student athletes interested in STEM careers. She also is the CEO of Resilient Cyber Services– a consulting company that provides services in cybersecurity operations, threat intelligence and skills development. Renata’s causes are assisting women and children who are victims of Domestic Violence and is very involved in community programs focused on combatting Human Trafficking and Child Exploitation. She’s a published articles author and sought out industry STEM Conference speaker; often contributing to White Papers, Policies and Curriculums. She is native of Louisiana and currently resides in Northern Virginia.
  6. 6. Let’s Chat! Effectively addressing workplace conflict is a beneficial means of bringing important issues to light, opening the lines of communication, and strengthening workplace relationships. Leaders that can embrace conflict are better able to build empathetic and stronger relationships, thereby attaining and experiencing grander personal and professional success. Managing conflict is a skill that takes practice and time to learn. Unmanaged struggles in the workplace can lower teamwork production, lessen cooperation, and reduce employee commitment to the project and company.
  7. 7. Adrienne Williams Adrienne.williams@ngc.com Michelle Pope chellepo@gmail.com; michelle.pope@hii.com Jessica Lopez jessica.gomez@hii- nns.com@hii.com Renata C. Spinks rcs@resilient-inc.com Contact the Panelists

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