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Interpersonal Skills: Creating and Building Productive Connections

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Learning Objective: Explore methods for developing communication and creating successful relationships through networking

The overused cliché, “It’s not what you know but who you know,” may be one of the most powerful success strategies ever spoken. We’ve all met that dynamic, charismatic person that just has a way with others and has a way of being remembered. We are in awe of her ability to access and create opportunities with ease. This workshop will help participants work toward being that unforgettable person by providing communication skills, tips on making an impact, and advice on networking and starting conversations.

By the end of this workshop, participants will be able to answer the following questions:

a. How can I improve my ability to listen?
b. What are the differences between a weak and powerful communicator?
c. What role does “non-verbal” communication play in my effectiveness?
d. How can I break the ice and start conversations that lead to meaning connections?
e. What interpersonal skills are critical for leading and working with teams?
f. What are behaviors and common mistakes that impact interpersonal effectiveness and team success?
g. How can I influence and engage others?
h. How can I express my opinion and remain respectful?
i. How can I make a good impression and build my emotional intelligence?

Published in: Leadership & Management
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Interpersonal Skills: Creating and Building Productive Connections

  1. 1. Click to edit Master title style
  2. 2. Job Ready Fast Track Interpersonal Skills: Creating and Building Productive Connections Saturday, October 13th COBO 250B - Level 2 10:00 AM – 11:15 AM
  3. 3. • Understanding you currently, openly and honestly: • Your natural communication type • Interpersonal • Emotional Awareness • Difficult Situations • Nonverbal • Written • Oral • Your communication style • Assertive • Aggressive • Passive-aggressive • Acquiesce • Woo What influences have shaped your current COMMUNICATION TYPE and STYLE?
  4. 4. A.D. Williams • Who am I? • Understanding you currently, openly and honestly: • Your natural communication type • Interpersonal • Emotional Awareness • Difficult Situations • Nonverbal • Written • Oral • Your communication style • Assertive • Aggressive • Passive-aggressive • Acquiesce • Woo • Influences • Only Child • North-East (NY/NJ) Urban & Suburban Upbringing • Military/Veteran • Extensive domestic & international residence and travel
  5. 5. Veronica L. Nelson • Who am I? • Understanding you currently, openly and honestly: • Your natural communication type • Interpersonal • Emotional Awareness • Difficult Situations • Nonverbal • Written • Oral • Your communication style • Assertive • Aggressive • Passive-aggressive • Acquiesce • Woo • Influences • Identical Twin/Middle-Child • North-East (NJ) - Inner City • Parents • Family
  6. 6. WHO ARE THE PEOPLE AROUND ME? • Do you know 3 details about the people around you on a daily basis? • Includes: • Immediate work team • Management chain • What about? • The person that cleans your workspace • Security guard • Interns/New Hires • Vanity Provider HOW DID YOU LEARN THESE DETAILS?
  7. 7. SELF AWARENESS DECISION TREE Am I the same? Yes No
  8. 8. SELF AWARENESS DECISION TREE: AM I THE SAME? Negative or Positive Results Constant Controlled Uncontrolled Motivators Triggers Imposed Constraints Influences Controlled Uncontrolled
  9. 9. SELF AWARENESS: ATTITUDE (energy) AND BEHAVIOR (tone and non-verbal) WHAT IS/ARE MY CURRENT: - Thoughts - Subconscious conversation(s) - What do I look like vs what I think I look like (facial expressions, body posture) IS MY CURRENT SELF SILENCING OTHERS VOICES FOR ME?
  10. 10. UNDERSTAND HOW YOUR TALENTS WORK WITH OTHERS • How do you build and nurture strong relationships? • When teams need to be greater than the sum of their parts, they turn to people with Relationship Building themes to strengthen their bonds.
  11. 11. AD Williams 1. Restorative 2. Responsibility 3. Adaptability 4. Relator 5. Self- Assurance Veronica Nelson 1. Positivity 2. Adaptability 3. Arranger 4. Woo 5. Communication SELF-AWARENESS – STRENGTH FINDERS
  12. 12. BUILDING AND MAINTAINING GOOD WORK RELATIONSHIPS Strategies to build good working relationships with your colleagues: • Develop your people skills • Identify your relationship needs • Schedule time to build relationships • Focus on your EI • Appreciate others • Be positive • Manage your boundaries • Avoid gossiping • Listen actively
  13. 13. IS MY CURRENT SELF SILENCING OTHERS VOICES: AM I LISTENING AND UNDERSTANDING TWO EARS AND ONE MOUTH PHILOSPHY Active listening is essential for effective communication
  14. 14. IS MY CURRENT SELF SILENCING OTHERS VOICES: THE ART OF LISTENING WHY? • You can learn more about those around you, yourself and your relationships • You can more easily understand someone else’s point of view and facts supporting (or their feelings) • You can communicate more seamlessly • You can respond with intelligence and strategic value (empathy and sensitivity) • It is socially polite and makes the other person feel valued
  15. 15. IS MY CURRENT SELF SILENCING OTHERS VOICES: THE ART OF LISTENING HOW?
  16. 16. I AM AWARE OF ME AND AM I LISTENING TO YOU
  17. 17. I AM AWARE OF ME AND AM I LISTENING TO YOU
  18. 18. EFFECTIVE LEADERSHIP: - KNOWLEDGE AND UNDERSTANDING - SKILLS AND ABILITY to COMMUNICATE - TEAMWORK - VISIONING - RISK TAKING - VALUE in OTHERS

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