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Emotional Intelligence in the Workplace: Mentoring Others to Success


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Learning Objective: Examine techniques for increasing emotional intelligence to access career opportunities

Research has shown that emotional intelligence can be an accurate predictor of performance as well as an indicator of leadership and personal excellence. Emotional intelligence can be defined as being aware of your own and other’s emotions and adjusting those emotions to enable effective thinking and to handle situations. Employees and managers that possess a high emotional intelligence can typically read a room quickly, assess situations faster, and easily show respect and empathy for others. These soft skills may not sound as impressive as some of the skills learned in the hard sciences, but they can be essential for a woman in a developing leadership role. To develop into a top performer, emotional intelligence is beneficial to any woman that wants to progress in her career. Join us for this session as we discuss how women leaders can develop their own emotional intelligence and learn how to use it to their advantage to progress in their careers while managing their team to greater success.

At the end of this seminar, participants will be able to:

a. Examine the “double bind” effect that women face in their careers.
b. Develop emotional intelligence skills to assess and lead others with greater empathy and social management.
c. Discuss proper feedback in corporate environments that leads to greater team success.
d. Assess the tools needed for women leaders to provide balance for themselves and in the workplace that allow for professional and personal success.

Published in: Career
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Emotional Intelligence in the Workplace: Mentoring Others to Success

  1. 1. Click to edit Master title style
  2. 2. EMOTIONAL INTELLIGENCE (EI) in the Workplace: Mentoring Others to Success (Seminar 1316) CSM KAREN HINCKSON, Brook Army Medical Clinic CSM SGM JAMETTA BLAND, Operational Protection Directorate SGM MRS. VANITY EDDY, Quality Assurance and Regulatory Affairs Supervisor at Canopy Foods
  3. 3. • Definition of Emotional Intelligence • Five Key Principles • Self Awareness * • Empathy* • Self Regulation • Social Skills • Motivation • EI and Leadership (High/Low) • Potential Downsides of EI • Diversity • Mentoring Tips (Identifying candidates within your organization) • Active Listener* • The Three R’s (Responsible, Respectful, and Ready)** • Dedicated to their success • Willing to step out of their comfort zone* • Engaged with their surroundings • Curious • Dedicated to Others success Develop Emotional Intelligence to assess and lead others
  4. 4. “Double Bind Effect” • “Molly” • Him vs. Her • Passion vs. Anger(Aggression)
  5. 5. Proper Feedback in a Corporate Environment leading to greater Team Success • Resiliency • Respect • Empathy • Fairness • Servant • Leader • Personality
  6. 6. Tools recommended for women leaders for balance to allow professional and personal success/growth • Reading materials • Passion over Anger • Feedback • The P2 concept • The L2 concept • Leaders words of wisdom – example: “Closed Mouths Don’t Get Fed”
  7. 7. Conclusion • Knowing “Thyself” and your peers (employees, manager etc.) • What makes you “tick” • Observe and listen • FACTS!!! • Being knowledgeable • Job Performance • Knowing worth • Empathy • Chaos theory • Circumstances • Soft Skill • “Women” are emotional by nature!
  8. 8. Q&A