Effective Business Communication - Writing, Speaking, and Presenting for Results

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Effective Business Communication - Writing, Speaking, and Presenting for Results

  1. 1. October 17–19, 2013 EFFECTIVE BUSINESS COMMUNICATION: WRITING,SPEAKING AND PRESENTING FOR RESULTS
  2. 2. Panel • Tracy Daniels, SVP, Business ExecutiveProduction Services, Bank of America • Carla Grantham, Congressional Liaison, US Coast Guard • Dr. LaRease Thomas, CEO - Become, LLC
  3. 3. Topics for Discussion • • • • • Pre-discussion Why we communicate What is commnication Communicator beware Tips for success
  4. 4. Pre-Discussion • What are your communications roadblocks, challenges, nuances, and nuisances? • Top communcation challenge you would like to personally overcome
  5. 5. Why We Communicate • • • • • To inform To provide instruction/direction/correction To gain buy-in To explain Provide comfort, support, or encouragement
  6. 6. What is Communication • • • • Verbal Written Non-verbal Others?
  7. 7. Communicator Beware • • • • • • • Jargon Slang Colloquialisms Tone, tone, tone Communicate to your audience Overcommunicaton Misuse of communication type
  8. 8. Tips For Success • • • • • Know your voice Know your limits Proofread/think before you speak Sanity check W.A.I.T.
  9. 9. Discussion

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