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Learning Objective: To improve the capacity to understand and negotiate around business and cultural expectations to increase interpersonal effectiveness
Executive manners refer to professional and corporate expectations. Cultural competence includes the capacity to apply and adapt executive manners in a wide variety of settings and cultures. We all make occasional cultural and business missteps and will likely agree that a better understanding of appropriate practices helps protect and enhance our image. There are bad manners that can be avoided with awareness and education. This session is designed for both new and seasoned professionals to gain an understanding of new ways to attract diverse talent, influence customers, and maximize interpersonal effectiveness.
At the end of this seminar, participants will be able to:
a. Identify and explore common business etiquette mistakes.
b. Explore global cultural practices and blunders made by professionals.
c. Identify personal and professional expectations based on cultural experiences.
d. Explore opportunities to learn more about executive manners and cultural competence.