4 CIO Priorities for 2010

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I had the opportunity to speak with over 100 of India's top CIOs in Beijing on August 23, 2009. We discussed several strategic issues facing them as they transition from cost conscious managers to leaders of technology-led business transformation and innovation.

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4 CIO Priorities for 2010

  1. 1. 1.  A Perspective on Where We Are 2.  Four Links 3.  What’s Next?
  2. 2. Strategy Design Execution Alignment Planning •  IT’s Strategic •  Clear Strategy •  Project Success Importance •  Roadmap Clear, •  Innovation Owned, and Mobilized
  3. 3. Information Technology Plays a Major Role in the Strategic Success of Our Business % of Agreement Business 61 66 IT 53 Your Responses 32 25 23 7 7 11 7 3 1 3 Totally Somewhat Neutral Somewhat Totally Agree Agree Disagree Disagree Sources: Diamond’s Digital IQ Surveys – 2008-2009, CTO Forum Member Responses
  4. 4. Types of Innovation Capabilities in IT 56% DDIQ 09 53% Your Responses 37% 27% 17% 11% Formal Group Informal Group No Group Sources: Diamond’s Digital IQ Surveys – 2008-2009, CTO Forum Member Responses
  5. 5. Strategy Design Execution Alignment Planning •  IT’s Strategic •  Clear Strategy •  Project Success Importance •  Roadmap Clear, •  Innovation Owned, and Mobilized
  6. 6. The Strategy Is Well Communicated Throughout the Organization % of Agreement DDIQ 09 Your Responses 38 33 16 21 20 22 18 18 8 6 Totally Somewhat Neutral Somewhat Totally Agree Agree Disagree Disagree Sources: Diamond’s Digital IQ Surveys – 2008-2009, CTO Forum Member Responses
  7. 7. DDIQ 09 Your Responses 68% 58% 37% 33% 33% 29% Presence of Clarity of roadmap Successful resource strategic roadmap accountability mobilization Sources: Diamond’s Digital IQ Surveys – 2008-2009, CTO Forum Member Responses
  8. 8. Strategy Design Execution Alignment Planning •  IT’s Strategic •  Clear Strategy •  Project Success Importance •  Roadmap Clear, •  Innovation Owned, and Mobilized
  9. 9. Delivery Success Rates for IT Projects % of Agreement 63 63 58 45 DDIQ 09 23 Your 16 Responses Delivered on time Within budget Delivered with 100% planned scope Sources: Diamond’s Digital IQ Surveys – 2008-2009, CTO Forum Member Responses
  10. 10. Area DDIQ CTOF 2010 Priority for CTOF Strategic + Increase visibility of IT’s impact Importance Innovation neutral neutral Increase focus on IT’s role in innovation Clear Strategy - - Increase organizational participation in Design, Planning and Architecture Roadmap - - Increase leadership focus on strategic programs Execution - + N/A
  11. 11. Source: Diamond Research
  12. 12. 1.  A Perspective on Where We Are 2.  Four Links 3.  What’s Next?
  13. 13. 1. Increase Visibility of IT’s Impact 2. Increase Focus on IT’s Role in Innovation 3. Increase Organizational Involvement in Business Design 4. Increase Leadership Focus on Strategic Programs
  14. 14. Fiercest Competitor TCO Analysis Workshop Project Demos Sources: Diamond, www.ciodashboard.com Executive Dashboards
  15. 15. 1. Increase Visibility of IT’s Impact 2. Increase Focus on IT’s Role in Innovation 3. Increase Organizational Involvement in Business Design 4. Increase Leadership Focus on Strategic Programs
  16. 16. Technology Identification Technology Evaluation Portfolio Management Technology Retirement Source: Diamond Framework
  17. 17. 1. Increase Visibility of IT’s Impact 2. Increase Focus on IT’s Role in Innovation 3. Increase Organizational Involvement in Business Design 4. Increase Leadership Focus on Strategic Programs
  18. 18. Source: GeekandPoke.com
  19. 19. Source: GeekandPoke.com
  20. 20. MISSION Business direction GUIDING PRINCIPLES VISION priorities KEY DRIVERS GOAL GOAL GOAL GOAL PERFORMANCE Milestones OBJECTIVE measurements INDICATORS What the business CAPABILITIES does needs to do How to implement REQUIREMENTS Source: Diamond Framework each capability
  21. 21. 1. Increase Visibility of IT’s Impact 2. Increase Focus on IT’s Role in Innovation 3. Increase Organizational Involvement in Business Design 4. Increase Leadership Focus on Strategic Programs
  22. 22. 1.  A Perspective on Where We Are 2.  Four Links 3.  What’s Next?
  23. 23. Chris Curran Partner and Chief Technology Officer Diamond Management Technology Consultants, Inc. Chris.Curran@DiamondConsultants.com Mobile: +1-972-679-1743 Twitter: www.twitter.com/cbcurran www.diamondconsultants.com www.ciodashboard.com
  24. 24. Information Technology Plays a Major Role in the Strategic Success of Our Business % of Agreement Your CEO You 58 39 44 37 11 6 5 Totally Somewhat Neutral Somewhat Totally Agree Agree Disagree Disagree Sources: Diamond’s Digital IQ Surveys – 2008-2009, CTO Forum Member Responses
  25. 25. Informational Strategic Transactional Infrastructure Source: Gartner Executive Programs 2009 CIO Survey, N=1541. MIT CISR collaborated on the design of some questions in the survey. Used with permission.
  26. 26. Business Governance Business Alignment Agility Primary Responsibility CIO/ CXO Relation- ships Information Technology Ongoing New Project Service Delivery Delivery Ongoing Organizational Management Change Source: MIT Center for Primary Objective Information Systems Research
  27. 27. Reward Problem Solving Strategic Roadmap Increase Drives Annual Transparency Plan Strategic Program Leadership Staff Teams Publicize Correctly Accountability Source: Diamond Framework

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