What 2.0 services tend
to have in common
• Interactive, not broadcast
• Network effects
• “Glue” for mashups and recombination
• RSS, PubSubHubBub, APIs...
Stuff, or people?
• Flickr: photographs
• YouTube: video
• Pandora, Slacker, last.fm: music
• delicious.com, digg, reddit: links
• WordPress, Blogger, LiveJournal: writing
• social networks: MySpace, Facebook
• “lifestreaming”: FriendFeed
• talking: IM, Twitter
RSS feeds L ISTS
Here’s the secret...
• They’re just tools.
(Okay, and toys, but we’re at work, right?)
• Tools solve problems.
• No problem? No need for a tool.
START WITH THE PROBLEM
NOT THE TOOL!
Keeping up... without drowning
• I get too much email. Don’t you?
• Wouldn’t it be nice if...
• Routine notiﬁcations didn’t interrupt your day
• Routine notiﬁcations went quietly away once you read
them, instead of cluttering up everything?
• You could ask questions or discuss matters without
bothering people who aren’t interested?
Weblogs plus feedreaders
• There’s a catch: you need both!
• If you just start the weblog, nobody reads it.
• Eventually, everybody goes back to email because “nobody
• Three steps
1. Start everybody on Bloglines or Google Reader.
2. Start the weblog.
3. Go cold-turkey on email!
• Start with a small group.
Works for professional
• Too busy to read the print literature? Me too.
• The same people who write the literature
are writing weblogs!
• Andrew Pace... has a weblog. (“Hectic Pace”)
• Roy Tennant... blogs for Library Journal.
• Lorcan Dempsey... has a weblog.
• Catholic librarians too!
• Everything from policies to pathﬁnders!
• Emailing Word docs around is a hassle.
• Nobody knows who has the latest version.
• One version + three editors = three versions (or more!)
• Inbox gets clogged even more.
• Often you want the ﬁnal version on the Web. Word is a
lousy choice for that!
• Ugh, there’s got to be a better way!
One solution: wikis
• No, you don’t have to let “everyone” edit
them! Or see them!
• Some have WYSIWYG plug-ins, so you
don’t have to memorize weird punctuation.
• Tip: wikimatrix.org to choose a wikihost
that’s right for your purposes.
Another: Google Docs
• Docs and Spreadsheets (docs.google.com)
• Also slides!
• Restricts access to just the people who
need to see it
• Exports to MS Ofﬁce, Open Ofﬁce, HTML,
• ... so if you need that Word doc, you have it!
Getting stuff on the Web fast
• Who wants to hassle with Dreamweaver
• Who can afford to wait while one
designated person puts things online?
• Who can afford to wait for changes?
• for announcements
• for collaborative knowledge-bases
• especially great for reference
• Project-tracking sites (Basecamp, etc.)
• Twitter, if you’re brief
Keeping track of stuff
• More stuff ﬂashes up on the Web than I can
possibly remember. A lot of it is useful... but
not right this second.
• But when the need arises... will I remember
where the site is?
social bookmarking services
• delicious.com: granddaddy of ’em all
1. Sign up.
2. Add a bookmarklet to your web browser.
3. Bookmark, tag, remember!
• The “social” part doesn’t have to matter.
online reference trackers
• I ﬁnd it a bit clunky, but it works.
• Firefox only
• You can share citations with a group or with the world!
• PDF and website storage, full-text search
d my w
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w heth will I ﬁn
it? How exists?
eve n if it
• Keep up with one or two general-awareness
techblogs (in your feedreader!).
• I like lifehacker.com and Librarian In Black.
• Have your del.icio.us bookmarklet handy!
• Build your network of 2.0 users, on and off-
• Listen when colleagues, patrons, friends talk
about the tools they use! Then check ’em out
• Eventually, you will develop your “2.0” radar...
and see uses for new tools as they turn up!
what does it mean for us
and our patrons?
Networks of stuff
• Can help us share and publicize our collections
• Adding digitized materials to Flickr
• Can help us track what’s new and worthwhile
• Can offer us materials for legal use and reuse
• Flickr, ccMixter
• Open access, open educational resources, open textbooks
(A word about copyright)
• If it’s on the Internet, assume it’s copyrighted.
• “Credit” is NOT a defense against infringement
• If you want to use it
• Public domain or US government documents
• Creative Commons
• Fair use and TEACH Act exemptions
• Linking is generally okay.
Networks of people
• Connect us to our colleagues
• Connect us to our patrons
• Connect us to our family and friends
• Started as a collegiate network
• Expanded to alumni, then everyone
• Serious, repeated privacy breaches
• Still extremely popular, especially among
teens and college-age youth
• “Stranger danger”? Not really.
• Facebook competitor
• Popular among youth of lower
• So if you block MySpace but not Facebook...
• Bands and musicians well-represented
• Use declining slightly
• 140-character “microblogging”
• For all the talk about teenagers, most
popular among the 30+ set!
• Has its own customs
• Fun, easy to play with
“Do I have to?”
• Are you going to turn down a workable solution just
because it’s 2.0?
• It never hurts to know what your learners are doing. It
• But there are also blind alleys, and beware the “creepy
• So the ﬁrst thing to do is listen.
• Listen to your patrons.
• Listen to your colleagues.
• Listen to your heart!
• Play. Really.