Medical Management TeamCase Management-Case Management is a dynamic and systemic collaborative process in whichour nurse assesses, plans, coordinates, implements, monitors, advocates for, and evaluates theoptions and services required to meet an individual’s unique healthcare needs. What does thatmean-for you? This is a no charge benefit for you to help you and your families make informedhealth care decisions by coordinating appointments, medical equipment needed, referrals,medical information to give you the best possible recovery in the shortest time. Please call 575-572-7662 for information or assistance.Utilization Management-Utilization Management (UM) person’s purpose is to identify, monitor,evaluate and resolve issues that may result in inefficient healthcare delivery or that may havean impact on resources and services. In other words, is the first line of ensuring that that yourreferral is appropriate and tracking usage of such services as high utilization of the emergencyroom and clinic.Health Care Integrator-to oversee Case Management, and Utilization Management so that wehave a balance of awareness, education, prevention, and intervention.This is partly done byensuring our beneficiaries get timely cervical, breast and colon cancer preventive screenings.For information or assistance, please call 572-7652.Special Needs Coordinator-uses a multi-disciplinary and collaborative approach with other keyservice providers, such as installation youth and childcare facilities, and officer and enlisted spousesgroups, to ensure effective outreach and identification of special needs and potential enrollmentinto the Exceptional Family Member Program. For information or assistance, please call 572-7652.