1 Introduction The most effective method to develop the competence and skills of students isthrough hands – on training – the on-the-job training. This process exposes the studentsto the different fields and learned. Moreover, it allows the students to become familiarand made known with the actual operation of the business and the state-of-the-art of thefacilities, equipment and technology used.Confucius once said "If all I do is hear, I will forget If I hear and see, I will remember If I hear, see and do, I will understand Most students nowadays are not serious in their training. They dont plan aheadand pick the best company that they can choose. Worst, they ended up cleaning thedesk of their superior or doing unrelated tasks.Here is why students should not take OJT for granted: If you will get a high evaluation grade, your employer might hire you when yougraduate. Your background OJT is very important when applying for a job. Oftentimes,employers will ask you the relevance of your training to your course and to the positionyou are applying for. Some companies will give you a monthly allowance if you aredoing well in your tasks. OJT will be your training ground. If you still have no idea onwhat is meant to be a worker, OJT will give a hint of career realities. Your OJT superiormy recommend your skills to other companies whom he knows. It will give you a senseof confidence that you can use when applying for a job after graduation. Help individualsmake informed career choices. This Narrative report contains experiences, learning’s, insight gained and somesupporting documents required for the internship program of College of Arts andSciences of Eulogio “Amang” Rodriguez Institute of Science and Technology.
2 Course SyllabusSubject: PRACTICUM/INTERNSHIPCode: COED 421Curriculum: BS Industrial Psychology1.0 EARIST PHILOSOPHY As a state college, Eulogio “Amang” Rodriguez Institute of Science andTechnology (EARIST) believes that the education is not an area of knowledge that canbe arrogated unto itself by one profession, nor it is a division separate and distinct fromthe society and the times in which it flourishes. It is a plexus of knowledge and skillsapplied to the economic, social and moral development of a self-actualized andproductive citizenry.2.0 EARIST VISION The Eulogio “ Amang” Rodriguez Institute of Science and Technology (EARIST)is envisioned as a Center of Excellence in scientific, technical and technologicaleducation in Metro Manila in particular and the Philippines in general.3.0 EARIST MISSION Turn out vocationally, technically, technologically, and scientifically trainedgraduates who will be economically productive, self sufficient, effective, responsible,and disciplined citizens of the Philippines.
34.0 EARIST GOAL Provide professional, scientific, technological, technical, and vocationalinstruction and training in trades, business, arts, sciences, and technology and forspecial purposes promote research, advanced studies, and progressive leadership.5.0 EARIST OBJECTIVES 5.1 Strive for academic excellence in instruction, research, extension and production through accreditation. 5.2 Provide appropriate and continuing faculty and staff development programs. 5.3 Provide and maintain appropriate technologies, instructional facilities, materials and equipment. 5.4 Produce quality graduates who are globally competitive to man the needs of business and industry. 5.5 Attain university status through Unity, Solidarity and teamwork.6.0 COLLEGE GOALS 6.1 To develop the students’ ability to acquire knowledge and information, think logically; analyze confidently, express oneself creatively with high moral awareness and responsive social responsibility. 6.2 To encourage students to realize the importance of reaching personal and professional goals through self motivation, individual growth and pursuit of excellence. 6.3 To foster developments of lifelong competence and interest to conduct research and investigation on science, technology, economy and industry.
4 6.4 To provide avenues for students involvement in extension and production programs for professional and community development in preparation for employment in their specific career fields.7.0 PROGRAM GOAL The Industrial Psychology Program aims to prepare future Industrial Psychologypractitioners with relevant and scientific/research-base knowledge, skills, and attitudesthat will contribute to the socio-economic development of the society and country.8.0 PROGRAM SPECIFIC OBJECTIVES 8.1. Provide students with theoretical knowledge, practical skills and competencies related to their future profession as Industrial Psychology practitioners. 8.2. Provide creative, innovative and responsive instruction in the area of Industrial Psychology for students to acquire not only theoretical knowledge, but the motivation and commitment to apply their knowledge in the actual setting consistent with their training. 8.3. Provide hands-on opportunities to students in applying their sills through placement of on-the-job trainees in companies which provide vital learning experiences. 8.4. Foster excellence in their field of specialization and other related fields. 8.5. Provide opportunities for individual growth and development through leadership training, social awareness and civic responsibility.9.0 COURSE DESCRIPTION This course will expose the students to practical work expected of an IndustrialPsychology graduate, e.g. office procedures and decorum, psychological tests, trainingprograms and personnel work. The student is to undergo 500 hours of on-the-jobtraining and another 40 hours for briefing and orientation. The services are the
5Personnel Services, Guidance Center and the Office of Dean, CAS. Industrial andcommercial companies outside of the school are most welcome.Time Allotment: 540 hrs/ semesterPre-requisite/s: NoneCredit: 10units10.0 COURSE OBJECTIVES 10.1 General 10.1.1 Expose the students to the different aspects of personnel work, office procedure and decorum, and psychological test available and applicable in EARIST and different industries. 10.1.2 Come up with observations on what is ideal and real base on theory the student has learned as existing in the EARIST Campus and in the work world. 10.2 Specific 10.2.1 Preparation of personnel work as payroll and personnel records. 10.2.2 Administer and evaluate psychological test of students and employee applicants. 10.2.3 Attend to inquiries and needs of the Dean’s Office, College of Arts and Sciences. 10.2.4 Attend other assignment as given to them by the Human Resources Division of the Industry, commercial establishment and educational institution.11.0 COURSE OUTLINE 11.1 Orientation on the practicum works a. Personnel Service b. Guidance Center c. Dean’s Office d. Industry
6 e. Training Program 11.2 Visitation of vital services in EARIST and identifying the functions of each 11.3 Presentation of the Institute and College Organizational Chart 11.4 Students’ appraisal on the services visited and their visualization of the Organizational Chart. 11.5 Presentation of listings of industrial companies accepting practicumers as of the previous years. Students identify the companies as to: a. Expected gains in the practicum b. Proximity to their domicile c. Comments of previous practicumers d. Group discussion 11.6 Presentation of roles and waivers of industries for practicumers to follow 11.7 Filling up of forms as required by the Dean’s Office 11.8 Writing and application letter 11.9 Submission of application letters to industries of their choice 11.10 Reminders for requirements to be submitted at the end of the semester as follows: a. Approved application letter b. Daily time record c. Rating sheet d. Narrative report with pictorial and signed by the immediate supervisor in the Cooperating Agency 11.11 Actual On-the-job training12.0 COURSE REQUIREMENTS 12.1 Practicum Paper 12.2 Narrative Report 12.3 Scheduled Exams 12.4 Exercises13.0 METHODS 13.1 Lecture
7 13.2 Discussion 13.3 Laboratory Works14.0 EVALUATION 14.1 Supervisor’s Rating 50% 14.2 In-School Evaluation 14.2.1 Class Participation 10% 14.2.2 Projects 20% 14.2.3 Narrative Report 20% Total 100%15.0 TEXTBOOKS 15.1 Aldag, Ramon J. And Timothy M. Streans. Management. New Jersey: South Western Publishing Co., Inc. 1991. 15.2 French, Wendel L. Human Resources Management. Boston: Houghton Miffin Co. 1990. 15.3 Mondy, Wayne R. Et.al. Supervision. Boston: Allyn and bacon.1990 15.4 Newstorm, John W. and Keith Davis. OB. Human Behavior at Work. New York: Mc-Graw Hill Book Co., Inc. 1993 15.5 Sison, Perfecto S. Personnel and HRM. QC: Rex Printing Co., Inc.199116.0 REFERENCES 16.1 EARIST Code 16.2 EARIST Student Handbook
8 GPI’s MISSION- VISION STATEMENTTo be a valued business organization which provides an environment promoting love ofGod, professional growth & enhancement of the interest & well-being of its customers,partners & members.To achieve these, we will... 1. Provide efficient & pointed solutions to our customers’ requirements. 2. Improve quality and reliability through service excellence. COMPANY PROFILEGAKKEN (Philippines), Incorporated (GPI) was organized primarily to engage in thebusiness of selling, marketing, and acquiring goods and new technologies, specificallyfor automating office systems and procedures. This includes the setting up of in-house printing for private companies and government agencies to ensure quality and cost effectiveness of their printed form requirements. GPI is also prepared to provide the equipment configuration for entrepreneurs who desire to engage in the unique and profitable quick print business.
9GAKKEN (Philippines), Incorporated represents foreign companies: 1. DUPLO Corporation (Japan), for digital copy printer products, Collator, Booklet makers, state-of-the-art Binding and folding machine and other finishing products; 2. Autoprint Machineries (India) & AB Dick (USA) for Baby offset machines and platemakers; 3. Graphic Whizard (Canada) for numbering, perforating, slitting, and scoring; 4. Technova Imaging Systems Ltd. (India) for NovadomPolyster Plate, Novasharp film and chemicals, all specially designed for computer-to-plate imaging; 5. Sunray Paper Cutters (Taiwan) & DAEHO Paper Cutters (Korea) for small & large format paper guillotines.Having witnessed the fast growth of GPI, KAGA Components Co. Ltd. (Japan) andPLUS Vision Corporation (Japan) awarded an exclusive distributorship of their products,
10which includes TAXAN DLP Projectors, Electronic Copy Boards and other multi-mediasolutions. The product seeks to contribute to an effective communication environment inthe 21st century. GAKKEN (Philippines), Incorporated has a relatively young and aggressive directsales force covering Metro Manila. It has regional offices in Pangasinan, Cebu andDavao with a dealership network strategically located in the key cities of Luzon, Visayasand Mindanao. Complementing the sales organization is a group of young professionalservices engineers, majority of whom were factory trained to provide efficient andreliable after sales service. GPI Milestones1994 - 14 Employees started GAKKEN Promoted and sold GAKKEN Digital Duplicators1995 - GAKKEN (Philippines), INC. Registered in SEC1997 – Established Davao Branch in September Acquired Exclusive Distributorship of DUPLO Creation of Dealership Program1999 – Relocation of GPI Building 130 GPI Bldg. Aurora Blvd. Cor. A. Lake St. San Juan, City Formed the HRD2000 – Established Cebu Branch in April
11 Formed the Marketing Department2003 – Acquired PLUS Vision Products (DLP and Direct Projectors) Distributorship2004 – Acquired AUTOPRINT (Offset Machines and Peripherals) Exclusive Distributorship Launched the PLUS Copyboard2005 – Computerization of Accounting FSIT System Applied Product Specialization in Sales, Marketing, and Technical Dept.2006 – Unveiled the DUPLO Graphics Art Line Presently we have 146 employees
12 GPI Innovative Products …experiencing “Information Renaissance”From duplicating to finishing systems, Duplo has been synonymous with being the onlymanufacturer dedicated to the production of a complete line of on-demand printing andfinishing equipment. Duplo is attributed as the leader in providing innovative collating,booklet making, perfect binding, trimming, and folding, cutting, printing/duplicating,bursting, and creasing solutions in the print marketplace.Duplo is not only a leading manufacturer in the duplicating industry but also aprofessional for finishing. Duplo offers a carefully selected range of high quality finishingproducts, being committed to developing products that complement the print evolutionand meet both the offset and digital requirements.
14The story of Autoprint is one of visionary thinking and marketing coupled with the will toinnovate. Beginning originally as a small letter press unit, it transformed itself into aDirect to Plate (DTP) house with the change in technology. Recognizing the need for amachine that entailed low investment and was suited for small runs, Autoprint set aboutdesigning a machine from scratch. The success of this machine paved the way forarrange of machines with the small printer in mind. The logic behind concentrating onthis segment was the understanding that most print jobs involved small runs, whichcould best be achieved on machines specifically designed for such jobs.
15Graphic Whizard is the world’s leading manufacturer of numbering systems. In additionto its pre- eminence in the numbering area, Graphic Whizard also manufactures anddistributes systems which enhance the performance of finishing functions of scoring,slitting, perforating, rotary scoring, folding and drilling.Since 1987 the company has installed thousands of systems around the world throughits dealers and distributors.
16Tech Nova is one of the worlds largest manufacturers of digital & analog offset plates,chemicals, inkjet, laser and drafting media. Products include a full range ofconsumables for conventional and digital imaging systems for advertising, photography,medical imaging, signage, printing and packaging as well as textiles, engineering,architecture, geology and business graphics. Its overseas offices and distributionnetwork market products to over 51 countries.
17Established in the year of 1979, Sunray Industrial Co.,Ltd. Is a world-class and one ofthe leading manufacturers of paper cutters and binders of various sizes. Sunray takespride in its wide range of products that provide its customers with competitive price,great performance and superb safety. With award-winning designs and high qualityservice network, our products are sold widely in all major countries with solid reputation.
18TAXAN is a subsidiary of KAGA Electronics underKAGA components Co., Ltd. It acquired the PLUSData projector business form PLUS Vision Corp. inApril 2006.Kaga Electronics, established in 1968, is a globaldistributor of electronic components and electronic sub-systems with offices in Japan, Hong Kong, Singapore,Seoul, Taipei, UK and USA.
20 JOB DESCRIPTION (DUTIES AND RESPONSIBILITIES)Below is the breakdown list of the assigned task of a Human Resource DepartmentIntern: Administering Psychological tests to Applicants Validating of Results Filing of Documents Answering Phone Calls Logging of Absent Employees Routing of HR MEMO to other Departments Maintain inventory of human resources documents and supplies Maintenance of Employees 201 file Assist in the day-to-day operations of the Human Resource office
21 ON-THE-JOB TRAINING EXPERIENCES IN GAKKEN (PHILIPPINES), INC. As an OJT walk-in applicant of GAKKEN (Philippines), INC., The trainee first fillup the application form and wait for the reception to be call for an examination andinterview. After an hour of waiting, the reception calls her name and told her to go up atMulti-Purpose Hall, 3rd floor. Ms. Kim, HR Assistant for Recruitment told her to take firstthe IQ and Personality test which is the Thurstone Mental Alertness Test, for 25minutes, CFIT for 12 minutes, Personal Style Indicator, Motiquiz and Sacks SentenceCompletion Test. After so many tests, she interviewed the trainee and told her that shewill just text her if she passed the test and schedule for final interview. On the next day, she texted the trainee and scheduled her for the final interviewwith Ms. Hazel, HR Manager. She feels so nervous yet so excited for the interview. Ms.Hazel asked her a lot of things and gave her a brief background of their company andsome responsibilities of an HR on-the-job trainee. The trainee schedule in GAKKEN (Philippines), INC. is every Monday to Fridayfrom 8:00am – 5:00pm. Since she also has a schedule in school, she’s just informingher Manager whenever they have a meeting in school. The trainee started her on-the-job training on June 5, 2012, Ms. Kim, HRAssistant for Recruitment, introduced her to the HRD and to the other departments ofthe company. She also orients the trainee about the responsibilities of the HRD. Every Monday, 7:30am- 9:30am, GAKKEN (Philippines), INC. has their GeneralAssembly. Sales update, Attendance report and announcement per Department arepresented in the General Assembly. Ms. Jen, HR assistant for timekeeping, instructed the trainee to log all the absentemployees for the day, from 7:30am to 10:00am. All employees who will not able toinform the HRD will be mark absent w/ no call for that day. The trainee experienced to photocopy and fax MEMO and other documents,after photocopying and faxing the MEMO and documents, it will be routed to all thedepartments and fax to other branches of the company. Ms. Kim said that as an HR I
22need to know how to organize the 201 file of the employees. Finally, the trainee knowshow to organize 201 file of the employees. The trainee experienced to schedule applicants for exam and interviewadminister test to applicants, validate and make a summary report of their examination.It is very challenging to administer test to applicants who are older than you, there aretimes that they will just stare at you and you can feel that they are a bit of confusedbecause the one that instructing them is much younger than them. GAKKEN (Philippines), INC. will not just treat you as a trainee but they will treatyou as a member of the company, they are comfortable to work with and they becamemy second family. The whole OJT experience was really a great memory to remember.One of the most important things she learned is that talent alone is not enough, it isimportant, but it is no guarantee of success. One must also be hardworking and shouldpractice self-disciplined.
23 EVALUATION Having her internship in company was overwhelming yet challenging. The interndoes not know what to expect and where to set her boundaries. She was afraid of doingsomething wrong or illogical that would stain the name of her school. Of course shedoesn’t want that to happen. Because of the inspiring words of wisdom of her OJT Coordinator, she had tobecome confident and learned to forget her training worries. She also came to realizethat having supervisors that are too old creates a happy and enjoyable workenvironment in spite of the workloads that stresses out the tram at times. She hadwords of encouragement and wisdom to hold on her school mentors, and memoriesand experiences from her training in GAKKEN (Philippines), INC. The company treatedher as family and gave her responsibilities that she needed and enjoyed handling. All ofher mentors made the training worth finishing and heavy workloads bearable. Happy employees create a happy work environment and produces positive andgreat work results. In sum, the whole OJT experience wasn’t as bad as she thought it would be. Infact, the 300 hours was a breeze except for those days when she had a hard timewaking up, when traffic was really bad and when she was feeling lazy and out of it.Going to work and seeing some friendly faces helped a great deal. I’m sure the realworld wouldn’t always have as many friendly faces but we all; relationships that is, haveto start somewhere. Before all the relationships and friendships have even started, wewere but strangers in this sea of unfamiliar and nameless faces.
24 INSIGHT GAINED For almost two months of staying in GAKKEN (Philippines), INC., the traineeexperience on the start was nervous but as the day passed by, she realized that stayingin the office and being with professional people was so exciting and challenging. Shegained knowledge on hands-on work and she considered it as her achievement in life.The training made her to be a better person through the challenges, adjustments anddifficulties that she faced and encountered during the whole training. It showed hergreater responsibility in terms of work-load, put humility and respects her workplace, co-trainees and managers. The trainee realized that it’s not an easy experience working inthe industrial world; everything that she experienced is just the start of the challengesafter graduating. It’s not just a name of school she carrying on her shoulder but also herwhole being. Everything happens and whatever actions done, she must be responsiblefor it. She has to be more reliable and careful for what she’s doing and saying. Whatthey are doing inside the office of GAKKEN (Philippines), INC., are all confidential. Shehad learned that the secret of success of trainee are simplicity, initiative andperseverance, a little sense of humor, humility and work ethics. Having a goodperformance is in the hands of the person to pass through the hardships that they willencounter to take the notch of success. A high sense of values for what they havelearned.
25ON-THE-JOB TRAINING PHOTOS IN GAKKEN (PHILIPPINES), INC.