Event Registration options that work with Salesforce.com
Overview of Event Registrationoptions for use with Salesforce.com Thomas Taylor Director of IT, Greater Philadelphia Cultural Alliance Salesforce.com Philadelphia Nonprofit Users’ Group January 18, 2012
Consider your RequirementsA. MemberB. Non-member Single Adult Double occupancy With meals No meals Single room With meals No meals Family Double room With meals No meals Camping With meals No meals
Consider the pricing model• One time fee for the app or• Recurring fee for the appPer ticket fees• Paid to the app vendor and• Paid to the payment processor• What can be passed on to the ticket buyer?
Online Giving Tools that Support Event Registration• Primary emphasis is social giving platform – events are available separately, though• Requires Nonprofit Starter Pack, with additional Managed Package, g-Connect• Syncs on-demand from within Givezooks administration area • Events are part of online donation & payment processing package • Overall system gets mixed reviews, especially installed later in Salesforce.com implementation life-cycle • Major release just issued – new events features • Currently in beta – limited information available • From PICnet – leading vendor of Joomla-based web sites for nonprofits
Salesforce-native solutionsSee registrations & other details in real-time inside of SalesforceScreenshot from Linvio Events – other solutions have similar options & functions
Salesforce-native solutionsBuild and store events inside of SalesforceScreenshot from Linvio Events – other solutions have similar options & functions
Salesforce-native solutions• Linvio Events – full event registration system within Salesforce• Works with their PaymentConnect product• $3250 / year with PaymentConnect – available on AppExchange• Custom solution developed for Women’s Venture Fund: YouTube demo• Not on AppExchange – would require a $4-7k services contract• Custom solution developed for Girls Inc.: YouTube demo• Not on AppExchange – would require a $5-7k services contract
Event Web Service Vendors with Salesforce.com integrationsFor larger, more complex events:For smaller, less complex events: • Integration is import-based, but fairly robust • Pricing is a little on the high side – pay ~$750 for the app, $100/event, plus per-registration fees. • Weak (& expensive) for free eventsAnd finally….
Eventbrite for Salesforce• Ideal for single-day, general admission events• Pricing model is free for free events, percentage-based charge for paid events, plus transaction processing fee• Offers a good balance between flexibility and complexity• NP pricing: 2.0% of ticket price + $0.99/ticket to Eventbrite, plus transaction fees that vary by event processor. • New, open source import tool being built by Groundwire with support from Eventbrite • Replaces previous Eventbrite Connector – developer abandoned project • Currently in beta – release expected sometime this winter