Questions? Email us at contact@castsoftware.com 1
Context
Leading global credit risk insurer Atradius is
using Application...
www.castsoftware.com
Europe 3 rue Marcel Allégot 92190 Meudon - France Phone: +33 1 46 90 21 00
North America 373 Park Ave...
Atradius: Fewer defects, a significant reduction in rework, reduced costs in development and maintenance
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Atradius: Fewer defects, a significant reduction in rework, reduced costs in development and maintenance

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As a leading global credit risk insurer, Atradius is subject to heavy regulations. They are using CAST to help with regular audits and compliance in their application environment, along with automating and industrializing software development with objective metrics and information to improve application quality and team efficiency.

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Atradius: Fewer defects, a significant reduction in rework, reduced costs in development and maintenance

  1. 1. Questions? Email us at contact@castsoftware.com 1 Context Leading global credit risk insurer Atradius is using Application Intelligence to automate and industrialize the software development process. Objective metrics and information delivered via the CAST Application Intel- ligence Platform are used by management to improve the quality of applications and the efficiency of development teams. Where are your headquarters? We are global—headquartered in Amsterdam in the Netherlands, but with 90 offices in 40 locations around the world. Cardiff, Wales, is important as a significant part of our develop- ment team is based there, which is where we decided to work with CAST . The Problem What challenge were you trying to solve before you adopted the CAST technology? We had already identified some areas of complexity which we wanted to address to maximize efficiencies and we pride ourselves on keeping abreast of new technologies. We have a fully integrated, global applica- tion suite with high degrees of business process automation. We wanted to further improve the way we govern this system. We needed an automated way to gain visibility into our system, especially the dependencies between applications. And we needed a way to enforce rules, standards and architectural design guidelines across Atradius’ develop- ment. We work in a heavily regulated industry which is subjected to high levels of audit on a regular basis so we also needed some- thing which would enhance our compliance process. Today, CAST improves our visibility into application quality across the system and allows us to steer our development lifecycle. The Solution Why did you select the CAST technology? We were looking for a system to improve the quality of our applications and improve the efficiency of our development teams. The CAST Application Intelligence platform is a new category of software, that provides the metrics and information IT executives need to measure, control and improve the quality of business applications and the efficiency of development teams around the globe. We conducted our own analysis of the market- place and there was nothing really compa- rable. We then consulted Gartner and other parties to get some expert industry views on best-of-breed and they all flagged up CAST. It was the only product of its kind which could drill down to this level of detail. Tell us how you got started. In order to verify that CAST could meet the needs of Atradius, a pilot project was run on an application the organization knew well. We used the CAST Platform to analyze this application to understand critical dependen- cies and pinpoint areas where code quality was suspect. CAST Forum on Application Intelligence Interview with Dr. Jörg Müller, Director of Information Technology Services, Atradius “We work in a heavily regulated industry which is subjected to high levels of audit on a regular basis so we also needed something which would enhance our compliance process.” Dr. Jörg Müller, Director of Information Technology Services, Atradius
  2. 2. www.castsoftware.com Europe 3 rue Marcel Allégot 92190 Meudon - France Phone: +33 1 46 90 21 00 North America 373 Park Avenue South New York, NY 10016 Phone:+1 212-871-8330 Questions? Email us at contact@castsoftware.com Copyright © CAST All Rights Reserved • 00008 2 What results did you get from your pilot project? The results of the pilot we ran with CAST were significant. It immediately identified known problem areas giving us objective information on existing concerns we had. It also identified areas within an application which required some remediation work. Why did you decide to roll out the CAST solution to your application portfolio? As a development organization, we want to be more agile in reacting to the needs of the business and delivering high quality systems. We believe that CAST can help us significant- ly increase the visibility of the application suite and broaden the accessibility of this valu- able information to the development team. Ultimately, such an approach allows the IT department to create new business value for the organization by fostering improved quality together with significant new efficiencies and cost savings across the board. Who uses it? Application Development executives, archi- tects, and development team members. I get regular reports that keep me in control of application quality, and it allows me to set KPIs and measure team performance in an unbiased way. The Results What are the benefits or anticipated benefits of using this technology? Fewer defects in production, a significant reduction in rework, and reduced costs to de- velop and maintain our application portfolio. Why is it a must-have technology as opposed to a nice-to-have? Through its Application Intelligence Platform, CAST is now delivering a dashboard allow- ing senior IT management within Atradius to proactively and automatically monitor and measure the work carried out by the applica- tion development teams. It helps our entire business to run more smoothly. Conclusion What are the lessons you learned that can benefit other companies? Software is the lifeblood of business today, and as technology gets more complex and as development gets distributed around the world it is critical to find automated mecha- nisms to bring visibility, insight and control to the development process. In today’s com- petitive environment poor software quality is just not acceptable – customers demand a great user experience. With the help of an automated system to better govern qual- ity in the application development process companies can ensure that they keep costs under control, speed delivery to the business, and reduce defects, ensuring that customers get the experience they demand. And with the visibility and insight provided through systems like CAST, IT can do a better job communicating with their business partners, improving the alignment and satisfaction between IT and the business. “CAST improves our visibility on application quality across our systems and allows us to steer our development lifecycle, while improving the alignment and satisfaction between IT and the business.”

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