Cassidy Elementary
SBDM Parent Satisfaction Survey
2012-2013
SBDM Survey Committee:
Lisa Zent, Jennifer Alexander,
Tricia ...
Procedure
• SBDM Survey Committee began reviewing last year’s
survey and editing questions in December 2012
• Cassidy prin...
Response Rate
• 209 surveys were completed representing 284
of the 672 Cassidy students
• Response rate of 42%
3
Parent Participants
• 80% female vs. 20% male
• 88% White, 6% Asian, 2% Black, < 1% Hispanic/
Latino, < 1% Native American...
Students Represented
40
34
45
60
48
57
5th graders
4th graders
3rd graders
2nd graders
1st graders
Kindergarteners
5
Welcome
4.61
4.67
4.64
4.45
4.72
1 2 3 4 5
I understand Cassidy rules
Cassidy keeps families informed
I'm treated fairly &...
Satisfaction with…
4.19
3.81
3.50
1 2 3 4 5
Drop-off & pick-up*
Anti-bullying campaign
Food is healthy & good quality
1=st...
Satisfaction with Specials
4.22
4.44
4.25
4.49
4.05
4.18
4.39
4.25
1 2 3 4 5
enrichment opportunities
science
physical edu...
Comments
Spanish
• Widespread dissatisfaction with this special & curriculum
• Class not as effective as it was under prev...
Extra-curricular Activities
• More physical activity
• DRUM to include girls
• Track/Archery
• Yoga
• French
• Chinese
• A...
Communication
Parents of children in all grade levels prefer to
communicate with teacher via:
1. email
2. meetings
3. phon...
Use Accelerated Reader
Online
53%
50%
50%
59%
13%
16%
5th grade
4th grade
3rd grade
2nd grade
1st grade
kindergarten
Note:...
PTA
3.07
4.03
4.04
4.11
4.32
1 2 3 4 5
Use Cassidy PTA Facebook page
Feel informed about purpose of
fundraisers
Believe fu...
SBDM
3.82
3.85
3.78
3.88
3.84
1 2 3 4 5
Satisfied with level of participation in
decision-making
Know about curricula meet...
Satisfaction with Teacher
by Grade
4.44
4.19
4.20
4.35
4.71
4.82
1 2 3 4 5
5th grade
4th grade
3rd grade
2nd grade
1st gra...
Overall Satisfaction
with Cassidy
1%
1%
4%
25%
68%
strongly disagree
disagree
neither agree nor disagree
agree
strongly ag...
Cassidy Does Well…
• Teachers and staff--excellent
• Curriculum
• Communication
• Activities & events
17
Cassidy Could Improve…
• Physical activity
• Curriculum/AR
• Less emphasis on testing
• Cafeteria food
• Enforcement of ca...
PTA Does Well…
• Communicating and informing
• Fundraisers
• Teacher appreciation
19
PTA Could Improve…
• Fundraising (desire for fewer, different,
& less expensive fundraisers)
• Communication (some want mo...
Additional Comments
• Overwhelmingly positive comments, many
expressions of thanks and love for the school
and the staff
•...
Conclusions
Parents are very satisfied with:
• Cassidy overall
• Administrators, staff, and teachers (particularly
those i...
Conclusions
Parents are least satisfied with:
• Food quality
• Opportunities for physical activity
• Emphasis on testing
•...
Results by Grade
24
Kindergarten –
Satisfaction with Teacher
0%
2%
2%
7%
90%
strongly disagree
disagree
neither agree nor disagree
agree
stron...
Kindergarten
4.74
4.17
4.49
4.61
4.64
4.36
4.58
4.59
1 2 3 4 5
comfort approaching teacher with concerns
teacher follows h...
Kindergarten
4.61
4.79
4.84
4.04
4.18
4.70
4.65
4.65
1 2 3 4 5
satisfaction - opportunities to volunteer in class
confiden...
Kindergarten
• 89% say academic level is appropriate for their
child vs. 7% too low and 4% too high
• Children are anxious...
Kindergarten-Comments
• Overwhelmingly happy with teachers
• Too much testing, academics, and homework for
kindergarten
• ...
First Grade –
Satisfaction with Teacher
0%
0%
4%
21%
75%
strongly disagree
disagree
neither agree nor disagree
agree
stron...
First Grade
4.63
4.27
4.48
4.44
4.33
4.44
4.35
4.02
1 2 3 4 5
well informed about child's performance
teacher follows home...
First Grade
4.48
4.67
4.73
4.19
4.35
4.58
4.56
4.65
1 2 3 4 5
satisfaction - opportunities to volunteer in class
confidenc...
First Grade
• 90% say academic level is appropriate for their
child vs. 6% too low and 4% too high
• Children are anxious ...
First Grade-Comments
• Overwhelmingly positive
• Good communication
• Love for specific teachers
• Excessive expectations ...
Second Grade –
Satisfaction with Teacher
5%
0%
8%
28%
58%
strongly disagree
disagree
neither agree nor disagree
agree
stro...
Second Grade
4.47
4.38
4.31
4.29
4.19
4.22
4.19
3.98
1 2 3 4 5
well informed about child's performance
teacher follows hom...
Second Grade
4.54
4.43
4.67
3.76
4.03
4.46
4.53
4.49
1 2 3 4 5
satisfaction - opportunities to volunteer in class
confiden...
Second Grade
• 78% say academic level is appropriate for their
child vs. 20% too low and 2% too high
• Children are anxiou...
Second Grade-Comments
• Most had very positive experience
• Very positive comments about some teachers
(one in particular)...
Third Grade –
Satisfaction with Teacher
2%
7%
9%
32%
50%
strongly disagree
disagree
neither agree nor disagree
agree
stron...
Third Grade
4.34
4.23
4.27
4.32
4.23
4.34
4.34
3.82
1 2 3 4 5
well informed about child's performance
teacher follows home...
Third Grade
4.23
4.27
4.43
4.20
4.27
4.39
4.39
4.28
1 2 3 4 5
satisfaction - opportunities to volunteer in class
confidenc...
Third Grade
• 91% say academic level is appropriate for their
child vs. 7% too low and 2% too high
• Children are anxious ...
Third Grade-Comments
• Good communication
• Lots of positive feedback for 1 teacher
• Teachers push children to meet expec...
Fourth Grade –
Satisfaction with Teacher
3%
9%
9%
22%
56%
strongly disagree
disagree
neither agree nor disagree
agree
stro...
Fourth Grade
4.15
3.82
4.26
4.38
4.09
4.35
4.44
4.06
1 2 3 4 5
well informed about child's performance
teacher follows hom...
Fourth Grade
4.44
4.29
4.50
4.00
4.26
4.32
4.15
4.21
1 2 3 4 5
satisfaction - opportunities to volunteer in class
confiden...
Fourth Grade
• 79% say academic level is appropriate for their
child vs. 14% too low and 6% too high
• Children are anxiou...
Fourth Grade-Comments
• Teachers very good, care about students, provide
welcoming environments, understand the children’s...
Fifth Grade –
Satisfaction with Teacher
3%
9%
9%
22%
56%
strongly disagree
disagree
neither agree nor disagree
agree
stron...
Fifth Grade
4.36
4.08
4.38
4.47
4.15
4.38
4.36
3.67
1 2 3 4 5
well informed about child's performance
teacher follows home...
Fifth Grade
4.36
4.23
4.46
3.97
4.21
4.38
4.46
4.44
1 2 3 4 5
satisfaction - opportunities to volunteer in class
confidenc...
Fifth Grade
• 90% say academic level is appropriate for their
child vs. 7% too low and 3% too high
• Children are anxious ...
Fifth Grade-Comments
• Parents pleased with the Cassidy experience when looking
from perspective of an exiting student
• P...
Acknowledgements
The SBDM Survey Committee would like to thank the
following people for their assistance with the survey:
...
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Cassidy parent satisfaction survey results 2012 13

  1. 1. Cassidy Elementary SBDM Parent Satisfaction Survey 2012-2013 SBDM Survey Committee: Lisa Zent, Jennifer Alexander, Tricia Mitcham & Meredith Wells Lepley Report prepared by Meredith Wells Lepley, Ph.D. with support from UK’s Institute for Workplace Innovation May 2013
  2. 2. Procedure • SBDM Survey Committee began reviewing last year’s survey and editing questions in December 2012 • Cassidy principal and teachers were asked for input on survey questions • Final survey approved by principal in March 2013 • Survey sent to all Cassidy parents in the manner in which they receive Tuesday folders (electronically or on paper) in April 2013 2
  3. 3. Response Rate • 209 surveys were completed representing 284 of the 672 Cassidy students • Response rate of 42% 3
  4. 4. Parent Participants • 80% female vs. 20% male • 88% White, 6% Asian, 2% Black, < 1% Hispanic/ Latino, < 1% Native American, 3% Other • 10% have children on free & reduced lunch • Most (66%) have had children at Cassidy 0-3 years 4
  5. 5. Students Represented 40 34 45 60 48 57 5th graders 4th graders 3rd graders 2nd graders 1st graders Kindergarteners 5
  6. 6. Welcome 4.61 4.67 4.64 4.45 4.72 1 2 3 4 5 I understand Cassidy rules Cassidy keeps families informed I'm treated fairly & with respect Administrators accessible & responsive Reception staff friendly & helpful 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 6
  7. 7. Satisfaction with… 4.19 3.81 3.50 1 2 3 4 5 Drop-off & pick-up* Anti-bullying campaign Food is healthy & good quality 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 7 * No difference in dissatisfaction with drop-off and pick-up among car-riders, bus-riders, or walkers
  8. 8. Satisfaction with Specials 4.22 4.44 4.25 4.49 4.05 4.18 4.39 4.25 1 2 3 4 5 enrichment opportunities science physical education music Spanish guidance media art 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 8
  9. 9. Comments Spanish • Widespread dissatisfaction with this special & curriculum • Class not as effective as it was under previous teacher and format • low level work, parents expect more • Infrequent classes make immersion difficult Art • Need more variety in curriculum. Same projects every year • Grading too subjective • No progression in skills P.E. • Need more movement, more physical activity • Activities always the same, no variety 9
  10. 10. Extra-curricular Activities • More physical activity • DRUM to include girls • Track/Archery • Yoga • French • Chinese • Arts and Crafts • Any athletic team • Self defense 10 • Chess • Dance • Morning clubs • Acting/stage • Golf • Music • Tennis • Lego Robotics Team Parents suggest the following:
  11. 11. Communication Parents of children in all grade levels prefer to communicate with teacher via: 1. email 2. meetings 3. phone or teacher newsletters 11
  12. 12. Use Accelerated Reader Online 53% 50% 50% 59% 13% 16% 5th grade 4th grade 3rd grade 2nd grade 1st grade kindergarten Note: Significantly higher for every grade except first which took big dip from 36%. 13% Note: 56% of 4th grade parents and 68% of 5th grade parents use Infinite Campus. 12
  13. 13. PTA 3.07 4.03 4.04 4.11 4.32 1 2 3 4 5 Use Cassidy PTA Facebook page Feel informed about purpose of fundraisers Believe fundraising is appropriate Feel welcome to attend meetings Satisfied with level of communication 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 13
  14. 14. SBDM 3.82 3.85 3.78 3.88 3.84 1 2 3 4 5 Satisfied with level of participation in decision-making Know about curricula meetings Feel opinions on policy are considered Feel welcome to attend SBDM meetings Understood purpose of SBDM before reading about it on survey 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 14 Note: Scores represent 0.22 - 0.30 increases from 2012.
  15. 15. Satisfaction with Teacher by Grade 4.44 4.19 4.20 4.35 4.71 4.82 1 2 3 4 5 5th grade 4th grade 3rd grade 2nd grade 1st grade Kindergarten 15 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree Note: Increases from 2012 for kindergarten and 1st grade. Decreases for 2nd through 5th grades.
  16. 16. Overall Satisfaction with Cassidy 1% 1% 4% 25% 68% strongly disagree disagree neither agree nor disagree agree strongly agree 16
  17. 17. Cassidy Does Well… • Teachers and staff--excellent • Curriculum • Communication • Activities & events 17
  18. 18. Cassidy Could Improve… • Physical activity • Curriculum/AR • Less emphasis on testing • Cafeteria food • Enforcement of carpool rules 18
  19. 19. PTA Does Well… • Communicating and informing • Fundraisers • Teacher appreciation 19
  20. 20. PTA Could Improve… • Fundraising (desire for fewer, different, & less expensive fundraisers) • Communication (some want more, others less) 20
  21. 21. Additional Comments • Overwhelmingly positive comments, many expressions of thanks and love for the school and the staff • Concern about nutritional value of lunches • Some parents still not following carpool protocol 21
  22. 22. Conclusions Parents are very satisfied with: • Cassidy overall • Administrators, staff, and teachers (particularly those in grades K, 1, 5) • Curriculum • Most specials • Communication from school and PTA • Activities and events 22
  23. 23. Conclusions Parents are least satisfied with: • Food quality • Opportunities for physical activity • Emphasis on testing • Too little challenge for bright students (most parents who report that academic level is not appropriate say it’s too low vs. too high) • Too much review at beginning of year • Spanish class • Lack of effective response to bullying 23
  24. 24. Results by Grade 24
  25. 25. Kindergarten – Satisfaction with Teacher 0% 2% 2% 7% 90% strongly disagree disagree neither agree nor disagree agree strongly agree Mean = 4.82 25
  26. 26. Kindergarten 4.74 4.17 4.49 4.61 4.64 4.36 4.58 4.59 1 2 3 4 5 comfort approaching teacher with concerns teacher follows homework policy child made year's growth in literacy child made year's growth in math satisfaction - monthly AR goal satisfaction - literacy curriculum satisfaction - math curriculum opportunities to be physically active 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 26
  27. 27. Kindergarten 4.61 4.79 4.84 4.04 4.18 4.70 4.65 4.65 1 2 3 4 5 satisfaction - opportunities to volunteer in class confidence problems would be resolved comfort approaching teacher with concerns understand other standardized testing understand how MAP testing affects placement satisfaction - discussion of parent-teacher conf satisfaction -number parent-teacher conferences satisfaction - communication with teacher 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 27
  28. 28. Kindergarten • 89% say academic level is appropriate for their child vs. 7% too low and 4% too high • Children are anxious about… 28 66% 7% 5% 7% 14% 9% 9% none other lunchroom curriculum homework teacher peers
  29. 29. Kindergarten-Comments • Overwhelmingly happy with teachers • Too much testing, academics, and homework for kindergarten • Desire for more movement and "rest or down time" during the school day 29
  30. 30. First Grade – Satisfaction with Teacher 0% 0% 4% 21% 75% strongly disagree disagree neither agree nor disagree agree strongly agree Mean = 4.71 30
  31. 31. First Grade 4.63 4.27 4.48 4.44 4.33 4.44 4.35 4.02 1 2 3 4 5 well informed about child's performance teacher follows homework policy child made year's growth in literacy child made year's growth in math satisfaction - monthly AR goal satisfaction - literacy curriculum satisfaction - math curriculum opportunities to be physically active 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 31
  32. 32. First Grade 4.48 4.67 4.73 4.19 4.35 4.58 4.56 4.65 1 2 3 4 5 satisfaction - opportunities to volunteer in class confidence problems would be resolved comfort approaching teacher with concerns understand other standardized testing understand how MAP testing affects placement satisfaction - discussion of parent-teacher conf satisfaction -number parent-teacher conferences satisfaction - communication with teacher 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 32
  33. 33. First Grade • 90% say academic level is appropriate for their child vs. 6% too low and 4% too high • Children are anxious about… 33 70% 2% 2% 4% 14% 2% 14% none other lunchroom curriculum homework teacher peers
  34. 34. First Grade-Comments • Overwhelmingly positive • Good communication • Love for specific teachers • Excessive expectations on 6 year-olds • Recess too late for 6 year-olds • Need more teacher attention on playground 34
  35. 35. Second Grade – Satisfaction with Teacher 5% 0% 8% 28% 58% strongly disagree disagree neither agree nor disagree agree strongly agree Mean = 4.35 35
  36. 36. Second Grade 4.47 4.38 4.31 4.29 4.19 4.22 4.19 3.98 1 2 3 4 5 well informed about child's performance teacher follows homework policy child made year's growth in literacy child made year's growth in math satisfaction - monthly AR goal satisfaction - literacy curriculum satisfaction - math curriculum opportunities to be physically active 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 36
  37. 37. Second Grade 4.54 4.43 4.67 3.76 4.03 4.46 4.53 4.49 1 2 3 4 5 satisfaction - opportunities to volunteer in class confidence problems would be resolved comfort approaching teacher with concerns understand other standardized testing understand how MAP testing affects placement satisfaction - discussion of parent-teacher conf satisfaction -number parent-teacher conferences satisfaction - communication with teacher 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 37
  38. 38. Second Grade • 78% say academic level is appropriate for their child vs. 20% too low and 2% too high • Children are anxious about… 38 62% 10% 8% 8% 22% 12% 13% none other lunchroom curriculum homework teacher peers
  39. 39. Second Grade-Comments • Most had very positive experience • Very positive comments about some teachers (one in particular) and negative for another • Too many new teachers • Too much review at beginning of the year • Lack of response to some “bullying” behavior • Too little challenge for bright children 39
  40. 40. Third Grade – Satisfaction with Teacher 2% 7% 9% 32% 50% strongly disagree disagree neither agree nor disagree agree strongly agree Mean = 4.20 40
  41. 41. Third Grade 4.34 4.23 4.27 4.32 4.23 4.34 4.34 3.82 1 2 3 4 5 well informed about child's performance teacher follows homework policy child made year's growth in literacy child made year's growth in math satisfaction - monthly AR goal satisfaction - literacy curriculum satisfaction - math curriculum opportunities to be physically active 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 41
  42. 42. Third Grade 4.23 4.27 4.43 4.20 4.27 4.39 4.39 4.28 1 2 3 4 5 satisfaction - opportunities to volunteer in class confidence problems would be resolved comfort approaching teacher with concerns understand other standardized testing understand how MAP testing affects placement satisfaction - discussion of parent-teacher conf satisfaction -number parent-teacher conferences satisfaction - communication with teacher 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 42
  43. 43. Third Grade • 91% say academic level is appropriate for their child vs. 7% too low and 2% too high • Children are anxious about… 43 47% 8% 9% 9% 16% 13% 24% none other lunchroom curriculum homework teacher peers
  44. 44. Third Grade-Comments • Good communication • Lots of positive feedback for 1 teacher • Teachers push children to meet expectations • Teachers able to identify strengths • Problem with discipline (lack of control and excessive punishment) • Several said 3rd grade was a poor experience • Students are anxious • AR goals too high • Lack of flexibility in math groupings 44
  45. 45. Fourth Grade – Satisfaction with Teacher 3% 9% 9% 22% 56% strongly disagree disagree neither agree nor disagree agree strongly agree Mean = 4.19 45
  46. 46. Fourth Grade 4.15 3.82 4.26 4.38 4.09 4.35 4.44 4.06 1 2 3 4 5 well informed about child's performance teacher follows homework policy child made year's growth in literacy child made year's growth in math satisfaction - monthly AR goal satisfaction - literacy curriculum satisfaction - math curriculum opportunities to be physically active 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 46
  47. 47. Fourth Grade 4.44 4.29 4.50 4.00 4.26 4.32 4.15 4.21 1 2 3 4 5 satisfaction - opportunities to volunteer in class confidence problems would be resolved comfort approaching teacher with concerns understand other standardized testing understand how MAP testing affects placement satisfaction - discussion of parent-teacher conf satisfaction -number parent-teacher conferences satisfaction - communication with teacher 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 47
  48. 48. Fourth Grade • 79% say academic level is appropriate for their child vs. 14% too low and 6% too high • Children are anxious about… 48 53% 15% 3% 12% 26% 15% 18% none other lunchroom curriculum homework teacher peers
  49. 49. Fourth Grade-Comments • Teachers very good, care about students, provide welcoming environments, understand the children’s needs • Students had positive growth both academically and personally • Highly satisfied with the 4-H camp experience • Improvement needed to the literacy & writing plans • Over-emphasis on testing not appropriate for some children’s learning styles. 49
  50. 50. Fifth Grade – Satisfaction with Teacher 3% 9% 9% 22% 56% strongly disagree disagree neither agree nor disagree agree strongly agree Mean = 4.44 50
  51. 51. Fifth Grade 4.36 4.08 4.38 4.47 4.15 4.38 4.36 3.67 1 2 3 4 5 well informed about child's performance teacher follows homework policy child made year's growth in literacy child made year's growth in math satisfaction - monthly AR goal satisfaction - literacy curriculum satisfaction - math curriculum opportunities to be physically active 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 51
  52. 52. Fifth Grade 4.36 4.23 4.46 3.97 4.21 4.38 4.46 4.44 1 2 3 4 5 satisfaction - opportunities to volunteer in class confidence problems would be resolved comfort approaching teacher with concerns understand other standardized testing understand how MAP testing affects placement satisfaction - discussion of parent-teacher conf satisfaction -number parent-teacher conferences satisfaction - communication with teacher 1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree 52
  53. 53. Fifth Grade • 90% say academic level is appropriate for their child vs. 7% too low and 3% too high • Children are anxious about… 53 40% 15% 10% 7% 18% 5% 28% none other lunchroom curriculum homework teacher peers
  54. 54. Fifth Grade-Comments • Parents pleased with the Cassidy experience when looking from perspective of an exiting student • Praise for the personal growth seen in children • Lots of praise for specific teachers • Frustration with teachers’ & administrators’ inability to control bullying & discussion of ramifications it has on kids • Student-led conferences not informative or effective, and parents would like time to talk to teachers privately • Too many projects • Entrepreneur Fair expensive, laborious for parents, & too many selling food • Some children not challenged enough 54
  55. 55. Acknowledgements The SBDM Survey Committee would like to thank the following people for their assistance with the survey: • Rhonda Fister and Cassidy teachers who gave input on survey questions • Robyn Birch for providing parent email addresses • All Cassidy parents who completed the survey • The Institute for Workplace Innovation (iwin) for materials and time • iwin research associate, Nick Coomer, for assistance with Qualtrics survey software 55

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