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Calm Technology
Amber Case | @caseorganic
Research Fellow,
Harvard Berkman Klein Center
MIT Media Lab
Ft. Lauderdale, FL | 1 Feb 2017
calmtech.com
Design for the Next Generation of Devices
caseorganic.com
50 billion devices
will be online by
2020. -Cisco
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Sound good?
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Consider…
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The "Smart" Watch
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The "Smart" Fridge
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The Dystopian Kitchen of the Future
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Connected Animals
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The new Schrödinger's Cat
Failure forces humans to ‘manually’ feed ravenous pets
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PetNet is not held responsible for any service failures:
Source: http://readwrite.com/2016/08/01/petnet-shows-happens-iot-fails-dl1/
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An era of
interruptive
technology
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We need a
Calm Technology
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XEROX PARC: mid-90s
Mark Weiser John Seeley Brown
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“A good tool is an invisible tool.
By invisible, we mean that the
tool does not intrude on your
consciousness; you focus on the
task, not the tool.”
Mark Weiser --
1993
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Designing Calm
Technology
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I. Technology shouldn’t require
all of our attention, just some of
it, and only when necessary
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A Tea Kettle
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II. Technology should
empower the periphery
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LUMOBack Smart Posture Sensor
Buzzes you
when you exhibit
poor posture.
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III. Technology should inform
and encalm
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Weather Status
Lighting
Hue Lightbulb
connected to a
weather report
Aaron Parecki
@aaronpk 2014
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1. Machines shouldn't act like humans
2. Humans shouldn't act like machines
IV. Technology should amplify the
best of technology and the best of
humanity.
caseorganic.com
caseorganic.com
Sleep Cycle
Sleep Tracker
and Alarm
Clock
sleepcycle.com
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Sleep Cycle
Sleep Tracker
and Alarm
Clock
sleepcycle.com
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V. Technology can
communicate,
but it doesn’t need to speak
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The Roomba Robotic
Vacuum Cleaner :)
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VI. Technology should
consider social norms
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Restorative
Normal
Enhancing Fear-inducing
Accepted
Invisible
Technology Social EffectExample
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The arrival of the smartphone camera
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Google
Glass
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VII. The right amount of
technology is the minimum
amount to solve the problem
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Street Lights Toilet Occupied Sign
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VIII. Technology should make
use of the near and the far
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Evolution of computers over time
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Process as much as possible on the
device itself.
…
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Good design allows people to
accomplish their goals in the least
amount of moves
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Calm Technology allows people to
accomplish the same goals with the
least amount of mental cost
caseorganic.com
A person's primary task
should not be computing, but
being human.
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The scarce resource in the 21st
Century will not be technology.
It will be attention. - Mark Weiser
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caseorganic.com
More at calmtechnology.com!
8 Principles at Calmtech.com
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Calm Technology
Book
Available from
Amazon.com
Oreilly Books
caseorganic.com
Thank you very much!
Amber Case | @caseorganic
http://caseorganic.com
http://calmtech.com
caseorganic.com
• 1500 times faster
3Scan:
1500
times
faster
than
humans

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Calm Technology: Design for the Next Generation of Devices

Editor's Notes

  1. It’s not just the kitchen
  2. It’s not just the kitchen
  3. YOU AGREE THAT YOU WILL NOT RELY ON THE SERVICES FOR ANY SAFETY OR CRITICAL PURPOSES RELATED TO YOUR OR YOUR PET.
  4. And that’s why we need a calm technology
  5. Includes other tech such as insilun pumps, crutches, etc.
  6. You shouldn’t have to go through the Internet in order to turn on and off your lights. We are carrying around supercomputers in our pockets. We shoduldn’t be doing all of our processing in the cloud. Touching the network will become expensive. How few times can you go to the network?
  7. And that’s why we need a calm technology
  8. And that’s why we need a calm technology