The Art of Interviewing


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Discusses basic techniques for effective interviewing.

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  • Always ask what the venue will be for your interview
  • SOAR- (Situation, Obstacle, Action, & Result) STAR- (Situation, Task, Action, & Result)
  • Less than 10% of job seekers carry this out Send to all who interviewed you
  • The Art of Interviewing

    1. 1. The Art of Interviewing
    2. 2. Interviewing - What is it? <ul><li>A structured meeting between you and an </li></ul><ul><li>employer </li></ul><ul><li>Interviewing is a skill </li></ul><ul><li>like riding your bike </li></ul>PRACTICE makes PERFECT
    3. 3. Interviewing is a two-way street <ul><li>Employers want to determine if you are an appropriate fit for the job and their culture </li></ul><ul><li>You decide if the environment is right for you </li></ul>
    4. 4. What are Interviewers Looking For? <ul><li>The three C’s: </li></ul><ul><li>Confidence </li></ul><ul><li>Credibility </li></ul><ul><li>Competence </li></ul>
    5. 5. Types of Interviews <ul><li>Phone: used as an initial screen of candidates or to narrow the pool of applicants </li></ul><ul><li>One-on-One: most common interview style and incorporates you with the potential employer </li></ul><ul><li>Panel or Group: allows many individuals to interview you at once </li></ul><ul><li>Meal: used to see how you interact or function in a social setting </li></ul><ul><li>Second or On-site Interview: this allows one to get a tour of the facility, meet the staff, and additional questioning from different employees and/or administration </li></ul>
    6. 6. Pre-Interview Preparation <ul><li>Research position, company, & industry </li></ul><ul><li>Know yourself and be able to articulate skills, strengths, accomplishments, and career goals </li></ul><ul><li>Prepare necessary materials (Copies of resume, references, portfolio/pen, palm pilot or organizer, breath mints) </li></ul><ul><li>Ask for directions and where to park </li></ul>
    7. 7. Arriving <ul><li>Be sure to allow yourself plenty of time to arrive calmly (you may want to do a dry run before your interview day) </li></ul><ul><li>Try to arrive 10-15 minutes early at the site to allow you to park, walk to the interview, use the restroom, or just gather yourself </li></ul>
    8. 8. Greeting & Introduction <ul><li>Only 1 chance to make a good 1 st impression </li></ul><ul><li>Dress appropriately </li></ul><ul><li>Smile </li></ul><ul><li>Maintain eye contact </li></ul><ul><li>Firm handshake </li></ul><ul><li>Remain poised and confident </li></ul>
    9. 9. Body Language: What signals are you sending? <ul><li>Positive Signals </li></ul><ul><li>Leaning forward = interest </li></ul><ul><li>Smiling = friendly </li></ul><ul><li>Nodding = attentive and alert </li></ul><ul><li>Eye contact = curious and focused </li></ul><ul><li>Negative Signals </li></ul><ul><li>Crossed arms = defensive </li></ul><ul><li>Fidgeting hands or tapping feet = nervous or bored </li></ul><ul><li>Lack of eye contact = untrustworthy </li></ul><ul><li>Leaning back= discomfort </li></ul>
    10. 10. Types of Interview Questions <ul><li>Standard Questions </li></ul><ul><li>- target education </li></ul><ul><li>- work experiences </li></ul><ul><li>- career goals </li></ul><ul><li>Examples: </li></ul><ul><li>Tell me about yourself? </li></ul><ul><li>What is your greatest strength? Weakness? </li></ul><ul><li>Why did you choose to interview with us? </li></ul><ul><li>What did you like most about your last job? Least? </li></ul><ul><li>What are your short and long term career goals? </li></ul>
    11. 11. Types of Interview Questions <ul><li>Behavioral Questions </li></ul><ul><li>- focus on actions and/or behaviors in a previous setting </li></ul><ul><li>- past behavior provides clues to future behavior </li></ul><ul><li>Examples : </li></ul><ul><li>Describe a time you had to make a difficult decision? </li></ul><ul><li>Tell me about a time you worked under a deadline? </li></ul><ul><li>What do you do when a team member is not pulling his/her weight? </li></ul><ul><li>Think about a time you made a mistake. What did you learn from it? </li></ul>
    12. 12. Types of Interview Questions <ul><li>Inappropriate or unethical questions </li></ul><ul><li>- probe into private life or personal background </li></ul><ul><li>- Question ethnicity, religion, sexual orientation, disabilities, marital status, body weight </li></ul><ul><li>Examples: </li></ul><ul><li>How old are you? </li></ul><ul><li>Do you have children? </li></ul><ul><li>Are you thinking about having children? </li></ul><ul><li>Do you have a disability? </li></ul><ul><li>What religion are you? </li></ul><ul><li>Who do you live with? </li></ul>
    13. 13. Types of Interview Questions <ul><li>Questions you </li></ul><ul><li>should ask </li></ul><ul><li>Find out if the job is right for you </li></ul><ul><li>Find out if the company/business if a “good fit” </li></ul><ul><li>Prepare a list of questions to ask the interviewer </li></ul><ul><li>Examples: </li></ul><ul><li>What type of tasks can I expect? </li></ul><ul><li>What is the biggest challenge facing this department? </li></ul><ul><li>What skills are you looking for? </li></ul><ul><li>What is the next step? </li></ul>
    14. 14. General Interview Strategies <ul><li>-Be prepared to talk about yourself and your experiences </li></ul><ul><li>-Master the art of storytelling </li></ul><ul><li>-Provide specific and concrete examples of your results/accomplishments </li></ul><ul><li>-Remain positive, enthusiastic, poised, and confident throughout the interview process </li></ul>
    15. 15. General Interview Strategies <ul><li>An interview is a formal conversation--avoid filler words “Um”, “Ah”, & “You know” </li></ul><ul><li>Avoid indecisive phrases like: “I think,” “I guess,” “probably,” or “pretty good” </li></ul><ul><li>Think before speaking </li></ul><ul><li>Avoid long wordy answers--limit your response to 1-2 minutes </li></ul><ul><li>If you do not hear or understand a question, ask for clarification </li></ul>
    16. 16. General Interview Strategies <ul><li>Remain calm, relaxed, and be yourself </li></ul><ul><li>Try to focus on the message you are trying to convey--NOT how well you are doing! </li></ul>
    17. 17. Dressing for Success - Men <ul><li>Suit, dress shirt </li></ul><ul><li>Polished shoes </li></ul><ul><li>Conservative tie </li></ul><ul><li>Neatly groomed hair, beard, and mustache </li></ul><ul><li>Avoid strong colognes, earrings, and body piercing </li></ul>
    18. 18. Dressing for Success-Women <ul><li>Pant or skirt suit </li></ul><ul><li>Pumps with small to medium heels </li></ul><ul><li>Light makeup, perfume, and jewelry </li></ul><ul><li>Simple hair style </li></ul>
    19. 19. FOLLOW-UP at the Interview <ul><li>Ask good questions </li></ul><ul><li>Thank the interviewer </li></ul><ul><li>Request a business card </li></ul><ul><li>Inquire about next steps in the process </li></ul>
    20. 20. FOLLOW-UP after the Interview <ul><li>Send a thank you note within 24 hours </li></ul><ul><li>May be handwritten, typed or e-mail </li></ul><ul><li>Tailor each one to the individual </li></ul>
    21. 21. Final Thoughts <ul><li>Remember that only 15% of the success of an interview is out of your control – that means 85% is within your control </li></ul><ul><li>Take some time to reflect </li></ul><ul><li>- Overall, how well did I do? </li></ul><ul><li>- What went well? </li></ul><ul><li>- How can I improve for the next interview? </li></ul>
    22. 22. Suggestions <ul><li>Conduct a test run the day before the interview </li></ul><ul><li>Practice! Practice! Practice! </li></ul><ul><ul><li>Obtain a list of practice interview questions </li></ul></ul><ul><ul><li> and jot down short answers </li></ul></ul><ul><ul><li>Stand in front of a mirror and </li></ul></ul><ul><ul><li> rehearse your answers </li></ul></ul><ul><li>Get a good night’s sleep - be well rested and alert for the interview </li></ul><ul><li>Be relaxed and be yourself! </li></ul>Acknowledgement to St. Louis University Career Services and UCSF