Organization / Workplace
Greater Pittsburgh Area United States
UX Researcher & Speaker - Provoking human values in AI
Carol is recognized globally as a leader in UX and is a passionate evangelist who encourages teams to make data informed decisions with information gathered directly from the users. She has presented over 130 talks and workshops around the world on a variety of UX related topics.
ux user experience carol smith usability design user research usability testing ai artificial intelligence ethics machine learning uxpa agile midwest research card sorting ethnography trust interviews information architecture personas ia negotiation observations codemash design thinking business analysts rite testing perficient inc. world usability day human-machine teaming autonomous management product management agile software development ibm watson roi ia summit batna steve krug accessibility web sig cleveland stir trek podcamp cleveland pcclv11 ixda uxpabos21 software pycon2020 rsac2020 rsa2020 security collaboration diversity and inclusion wiad2020 uxresearch aaai paper government engineering development wuc19 self-driving weinnovatepgh prototyping iac19 operations web design and development researchops designops tlmux uxpa2018 ias18 best practices scrum fluxible2017 hoapitt uxdc2017 kanban uxdc cancer ias17 natural language processing cognitive computing software development uxpa2015 career customer insights uxpa2013 userfocus best practice indianapolis user story richard douglass upa2012 #negotiateforusers ias12 wpf user group web content accessibility guidelines agile2011 rite diy u-testing facilitation mental model twitter social media linkedin facebook mux midwest ux children upa midwestux coupa kids coppa release recruiting agile2010See more