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Design vs.Cancer: Patients Win UXDC 2017

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This 10 minute talk concluded with a panel with two other presenters.
How do you make an impact on people’s lives in three weeks? I was selected to work on a pro-bono project to help health providers in Ethiopia, Nigeria and Uganda to increase the availability and lower the cost of cancer treatments. We were challenged to create a fully functioning software solution that would meet the needs of health care workers in forecasting the need for chemotherapy during the 3-week timeline. I’ll share the experience of working on a fast-paced project with a cross-functional team in this session.
We worked closely with the American Cancer Society, Clinton Health Access Initiative, NCCN and oncologists to create the ChemoQuant solution.

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Design vs.Cancer: Patients Win UXDC 2017

  1. 1. UXDC 2017 Carol Smith @carologic Design vs. Cancer: Patients Win
  2. 2. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 IBM Health Corps • Engage communities. • Harness data. • Transform health. • American Cancer Society - Global • NCCN (cancer treatment guidelines) • Global health partners – CHAI – Ministries of Health in Ethiopia, Nigeria, Uganda https://www.ibmhealthcorps.org/
  3. 3. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 1 UX, 2 SW engineers, a technologist, a visualization architect and a business consultant move into a house…
  4. 4. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Reasons for success in 3 weeks 1. Clear problem definition 2. Availability of experts 3. Close contact with team and users
  5. 5. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Sub-Saharan Africa • Lower-income countries • Fewer hospitals • Fewer doctors • Fewer medicines and equipment • Even where services exist, people are unable to afford them
  6. 6. Problem: Cancer looks different in lower-income countries People present late for treatment Outcomes are poorAccess to treatment is limited
  7. 7. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Lack of awareness of signs/symptoms Stigma Inability to get to health facility Cancer treatment Lack of diagnostic capacity Lack of access to treatment Communities Leaking pipeline to treatment
  8. 8. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Availability to experts • NCCN advisors – Guidelines supervisor – Pharmacist • Nurse oncologists • Academics • Watson for Oncology team
  9. 9. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Experts Built Logic Maps
  10. 10. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Close contact = living together + VizD “Delivering high value in a short time: co-location, agile and design thinking” Blog entry by Carol Smith: https://ibmhealthcorpsblog.wordpress.com/2016/09/
  11. 11. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Kanban – visible work
  12. 12. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Users – storyboarding, interviews…
  13. 13. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Rough, quick prototypes and discussions
  14. 14. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Final pieces: Everyone did data entry
  15. 15. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 ChemoQuant: Forecasting Tool
  16. 16. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Distribution of cancer across population
  17. 17. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 List of treatments to purchase
  18. 18. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Lack of awareness of signs/symptoms Stigma Inability to get to health facility Cancer treatment Lack of diagnostic capacity Access to treatment Communities Impact
  19. 19. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 3 reasons for success 1. Clear problem definition 2. Availability to experts 3. Close contact with team and users
  20. 20. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Work continues…
  21. 21. ACS partners in the fight for more birthdays 21
  22. 22. IBM Watson / Design vs. Cancer: Patients Win @carologic / UXDC 2017 @UXDC #UXDC2017 Contact Carol in/CarolJSmith @Carologic slideshare.net/carologic
  23. 23. Lightning Round: Design in Healthcare • Erin Golden • Panel Moderator • Carol Smith • Design vs. Cancer: Patients Win • Erika Harvey • Putting the Nurse into Healthcare • Fatih Demir and Isa Jahnke • Design Principles for Augmented Reality MCI Systems

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