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Ever spotted some great looking software only to discover you can’t get it, it doesn’t work, there is no documentation to help fix it and the developers don’t have the time or incentive to help? Ever produced some software that you want to be widely used or have folks contribute? What’s the sustainability of that key platform/library/tool /database your lab uses day in and day out? Are you helping the providers? The same issues stand for Data (or as we now say “FAIR” Findable, Accessible, Interoperable, Reusable Data) and its metadata. Is anyone looking out for Europe’s data services– the datasets and analysis systems you use and you make – the standards they use and the curators and developers who make them? Or is FAIR just a FAIRy story? I’ll tell how two organisations with quite different structures and approaches - the UK’s Software Sustainability Institute and the ELIXIR European Research Infrastructure for Life Science Data – are working for the common goal of better software, better service, and better research.