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Higher Education and Technology Leadership

Most pressing technology issues facing higher education.

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Higher Education and Technology Leadership

  1. 1. Change in the Wind: Higher Education and Technology Colleen Carmean February 2007 Arizona State University
  2. 2. The question: If I said I can give you a tool that will hugely increase your ability to retrieve and to convey complex ideas over space and time, and that would completely change your relationship to exchanging information with others at any distance both forward and backward in time, and if I said, you can have this but the consequences are going to be incredible political instability, the destruction of the self as you know and understand it, the robbing of your memory, not to mention all sorts of other costs, would it now make you think twice about whether or not you would want to embrace this? Would you: 1 . Think twice, step back and reflect on the consequences or 2. Plunge Forward and embrace consequences?
  3. 3. “ The technology, of course, is writing, and no other subsequent technology we’ve come up with has been as world-shattering and world-transforming as that.” Richard Powers National Book Award Winner 2006 for “The Time of Our Singing”
  4. 4. most pressing technology issues facing higher education today?
  5. 5. 1.Security
  6. 6. 2.Support
  7. 7. 3.Information literacy and preparedness for the digital age
  8. 8. Security
  9. 9. SANS Institute: (SysAdmin, Audit, Network, Security) Top Attack Targets- data, the network, identity
  10. 10. Data Security <ul><li>Backups </li></ul><ul><li>Laptop encryption </li></ul><ul><li>Authentication </li></ul><ul><li>Virus Protection </li></ul><ul><li>Software Updates </li></ul><ul><li>Security Releases and Patches </li></ul>
  11. 11. Network Security <ul><li>Firewall Configuration </li></ul><ul><li>Hackers </li></ul><ul><li>Worms </li></ul><ul><li>Denial of Service Attacks </li></ul><ul><li>Intrusions, malicious code, logic bombs, trap doors, buffer overflow, format string attacks, hijacks.. </li></ul>
  12. 12. Identity Security <ul><li>Awareness & Advocacy: </li></ul><ul><li>Information Availability </li></ul><ul><li>MySpace & FaceBook </li></ul><ul><li>FERPA </li></ul><ul><li>Password Strength </li></ul><ul><li>Email Hoaxes & Scams </li></ul><ul><li>Phishing </li></ul>
  13. 13. Support: Advocacy Training Testing & Implementation Maintenance Development Delivery Applied Research
  14. 14. Support of Technology <ul><li>In the classroom </li></ul><ul><li>In public spaces </li></ul><ul><li>In the offices </li></ul>
  15. 15. Support for Usage <ul><li>On the phone </li></ul><ul><li>In person </li></ul><ul><li>Using IM </li></ul><ul><li>Via Web documentation </li></ul><ul><li>In discussion forums </li></ul><ul><li>As needed, where needed, when needed </li></ul>
  16. 16. Digital Literacy:
  17. 17. Literacy for the Knowledge Age <ul><li>Find, evaluate, synthesize, and create knowledge and information </li></ul><ul><li>Incorporate graphical, aural and complex textual media </li></ul><ul><li>Help learners prepare for the digital age </li></ul><ul><li>Constantly adapt to new technologies </li></ul>
  18. 18. From push/passive to pull/active <ul><li>Wikis </li></ul><ul><li>Blogs </li></ul><ul><li>Google logic/authority of consensus </li></ul><ul><li>Collaboration and consensus tools </li></ul><ul><li>Tag clouds </li></ul><ul><li>RSS feeds </li></ul><ul><li>Visual galleries & meta-tagging </li></ul><ul><li>Social bookmarking </li></ul><ul><li>IM & text messaging </li></ul><ul><li>Mobile computing </li></ul><ul><li>Social spaces… </li></ul>
  19. 19. Learning Environments: <ul><li>creating the architectural “third space” for education--where we choose to be, on campus and online </li></ul><ul><li>from classroom to studio </li></ul><ul><li>from fixed to flexible </li></ul><ul><li>from static to dynamic </li></ul><ul><li>from prescribed to desired </li></ul><ul><li>from the classroom to anywhere/anytime learning </li></ul>
  20. 20. Technology leadership needs in HE include the ability to: <ul><li>Listen </li></ul><ul><li>Reflect </li></ul><ul><li>Evaluate </li></ul><ul><li>Synthesize </li></ul><ul><li>Research </li></ul><ul><li>Inspire </li></ul><ul><li>Collaborate </li></ul><ul><li>Create consensus </li></ul><ul><li>Dream </li></ul><ul><li>Imagine </li></ul><ul><li>Grow </li></ul><ul><li>Support </li></ul>
  21. 21. Finally… <ul><li>A question for us all to ponder: </li></ul><ul><li>What will it take to change the institutions we built into the institutions the next generation needs? </li></ul>