Distance   LearningPolicies and Procedures ofHinds Community College
Section I - Educational ProgramsA. Development of Online ScheduleFull-time faculty are encouraged to develop online course...
E. Publication of Course OfferingsAll online courses will be posted on the MSVCC master list of course offerings and the H...
E. Publication of Course OfferingsAll online courses will be posted on the MSVCC master list of course offerings and the H...
E. Publication of Course OfferingsAll online courses will be posted on the MSVCC master list of course offerings and the H...
E. Publication of Course OfferingsAll online courses will be posted on the MSVCC master list of course offerings and the H...
E. Publication of Course OfferingsAll online courses will be posted on the MSVCC master list of course offerings and the H...
Section II – Support ServicesA. AdmissionsStudents enrolling in online classes through Hinds Community College must comply...
Counselors are also available to help students with personal difficulties through individual counseling or to assiststuden...
E. Accessibility (ADA)Hinds Community College seeks to comply with the letter, intent, and spirit of Section 504 of the Re...
G. Online Course SyllabusHinds Community College uses the MSVCC Standardized Course Syllabus for posting detailed course i...
Distance Learning has a designated bookstore across the hall from the Supply Store on the Raymond Campus. Details forpurch...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://...
Section III – Administrative ProceduresA. Student GuideAdditional information regarding enrollment in Distance Learning co...
The instructor will immediately inform the student, the Distance Learning Coordinator, the department chairperson, andthe ...
All of my students are enrolled in  my online course. That means  that they are present for class  every week, right?     ...
All of my students are enrolled in           my online course. That means           that they are present for class       ...
All of my students are enrolled in           my online course. That means           that they are present for class       ...
All of my students are enrolled in           my online course. That means           that they are present for class       ...
D. Notice of Absence ProcedureNotices of absence must be sent by instructors when the student has become excessively absen...
E. Withdrawal Procedure (for Hinds’ students)The MSVCC Withdrawal Policy states that a student can withdraw from an online...
E. Withdrawal Procedure(continued)•     Footnote #2: Any student in your class from another college initiates the withdraw...
G. Conduct in Online CoursesA student who is enrolled in a distance learning course MUST:•    Maintain a sense of respect ...
H. Student OrientationStudents are required to complete the student orientation prior to online course registration. By co...
There is a student who is notparticipating in my course. I have triedto make personal contact with her viaemail and a phon...
There is a student who is notH                     participating in my course. I have                      tried to make p...
There is a student who is not                      participating in my course. I have                      tried to make p...
There is a student who is notH.                    participating in my course. I have                      tried to make p...
I have an issue with my professor;          he isn’t responding to my emails.          What should I do?A. Nothing, your i...
I have an issue with my professor;          he isn’t responding to my emails.          What should I do?                  ...
I have an issue with my professor;          he isn’t responding to my emails.          What should I do?                  ...
I have an issue with my professor;          he isn’t responding to my emails.          What should I do?                  ...
As an instructor, I have already     created my course and everything     a student could need is located in     the cours...
As an instructor, I have already                           created my course and everything                           a st...
After the semester is over and                                  grades are submitted, what should                         ...
After the semester is over and                                  grades are submitted, what should                         ...
After the semester is over and                                  grades are submitted, what should                         ...
After the semester is over and                                  grades are submitted, what should                         ...
Section IV – FacultyA. Training and SupportIn order to develop the appropriate Distance Learning academic environment, the...
D. Faculty CredentialsIn accordance with SACS and HCCDLAC, all academic faculty are required to have a masters degree with...
F. Minimal Requirements for Online Instruction (continued)•    Instructors must reply to student email or phone call withi...
G. Proctored Testing ProcedureEach online course provided by Hinds Community College requires a minimum of one proctored t...
A. Within a week of the due date.B. Within 2 hours of the due date.C. Within 24 hours of the due date.                    ...
A. Within a week of the due date.            B. Within 2 hours of the due date.            C. Within 24 hours of the due d...
A. Within a week of the due date.            B. Within 2 hours of the due date.            C. Within 24 hours of the due d...
A. Within a week of the due date.            B. Within 2 hours of the due date.            C. Within 24 hours of the due d...
How often should I make myself                              available to my students each week?                           ...
How often should I make myself                              available to my students each week?                           ...
How often should I make myself                              available to my students each week?                           ...
How often should I make myself                              available to my students each week?                           ...
I am enrolled in a course at Hinds,                                                    but I was deployed to Afghanistanht...
I am enrolled in a course at Hinds,                                         but I was deployed to Afghanistanhttp://hindsc...
I am enrolled in a course at Hinds,                                         but I was deployed to Afghanistanhttp://hindsc...
Hinds Community College DL Manual
Hinds Community College DL Manual
Hinds Community College DL Manual
Hinds Community College DL Manual
Hinds Community College DL Manual
Hinds Community College DL Manual
Hinds Community College DL Manual
Hinds Community College DL Manual
Hinds Community College DL Manual
Hinds Community College DL Manual
Hinds Community College DL Manual
Hinds Community College DL Manual
Hinds Community College DL Manual
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Hinds Community College DL Manual

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Policies for the Distance Learning Department at Hinds Community College

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Hinds Community College DL Manual

  1. 1. Distance LearningPolicies and Procedures ofHinds Community College
  2. 2. Section I - Educational ProgramsA. Development of Online ScheduleFull-time faculty are encouraged to develop online courses; however, course offerings added to the schedule requireinitial approval on a course-by-course basis by the lead online instructor, curriculum coordinator, instructional deanand/or the Office of Distance Learning. Faculty wishing to teach an online course must submit the request to theirinstructional dean who will coordinate the final approval for offering with the Distance Learning Office.B. Ownership of MaterialsHinds Community College reserves the right of ownership of all online courses, including all documents, tests, andcurricula developed under the rules of the College.C. Copyright ComplianceAll online faculty must be familiar with and follow current copyright laws as mandated by Hinds Community Collegepolicy.D. Quality of CoursesThe Office of Distance Learning is dedicated to providing online courses equal to traditional classes. Criteria forestablishing the quality of online courses will include, but not be limited to, syllabi, learning outcomes, supplementalinformation, assignments, general course information, evaluation of the course and instructor, external links, andstudent satisfaction. All hosted online courses will undergo evaluation by the appropriate lead online instructor andthe Coordinator of Distance Learning. Appropriate documentation regarding hosted courses will be kept in the Office ofDistance Learning. NEXT
  3. 3. E. Publication of Course OfferingsAll online courses will be posted on the MSVCC master list of course offerings and the Hinds Community College masterlist of course offerings. Both the MSVCC and Hinds Community College master course listings will be made available tostudents registering through Hinds Community College each semester and updated accordingly.Some courses such as CHE 1213 that carry a co requisite lab can be taught via MSVCC; however, the lab cannot. The labmust be created with a section designation that does not identify it as a MSVCC course. It will not be listed in theMSVCC Enrollment Tool. Students who take the lab do so under the requirements set forth by the instructor.F. Process of TestingHinds Community College online instructors are required to include a minimum of one and not more than threeproctored tests in their online instruction. Secure testing environments with trained proctors are located on eachcampus of Hinds Community College. Students are required to register for the proctored tests by using the Proctor TestRegistration System which can be found on the Blackboard login page as well as on the Distance Learning page. Studentsmust register at least 48 hours in advance. Access to the Proctor Test Registration System can be obtained athttp://www.hindscc.edu/ProctorRegistrationSystem/Default.aspx. Information about Hinds Community Collegeproctored testing locations may be obtained at http://sbcjcweb.sbcjc.cc.ms.us/msvccvisitor/proctor_listing.asp . NEXT
  4. 4. E. Publication of Course OfferingsAll online courses will be posted on the MSVCC master list of course offerings and the Hinds Community College masterlist of course offerings. Both the MSVCC and Hinds Community College master course listings will be made available tostudents registering through Hinds Community College eachneed to updated accordingly. The course syllabus says I semester and take a proctored exam… what isSome courses such as CHE 1213 that carry a co requisite lab can be taught via MSVCC; however, the lab cannot. The labmust be created withthat? designation that does not identify it as a MSVCC course. It will not be listed in the a sectionMSVCC Enrollment Tool. Students who take the lab do so under the requirements set forth by the instructor.F. Process of TestingHinds Community College online instructors are required to include a minimum of one and not more than threeproctored tests in their online instruction. Secure testing environments with trained proctors are located on each A. It’s an online exam you take atcampus of Hinds Community College. Students are required to register for the proctored tests by using the Proctor Test home.Registration System which can be found on the Blackboard login page as well as on the Distance Learning page. Studentsmust register at least 48 hours in advance. Access to the Proctor Test Registration System can be obtained athttp://www.hindscc.edu/ProctorRegistrationSystem/Default.aspx . Information about Hinds Community College B. It’s a pen and paper exam that willproctored testing locations may be obtained at http://sbcjcweb.sbcjc.cc.ms.us/msvccvisitor/proctor_listing.asp . be mailed to you to take. C. It’s an online exam you take at a testing center on campus. QUESTION TIME! (Click on the correct answer to proceed.)
  5. 5. E. Publication of Course OfferingsAll online courses will be posted on the MSVCC master list of course offerings and the Hinds Community College masterlist of course offerings. Both the MSVCC and Hinds Community College master course listings will be made available tostudents registering through Hinds Community College eachneed to updated accordingly. The course syllabus says I semester and take a proctored exam… what isSome courses such as CHE 1213 that carry a co requisite lab can be taught via MSVCC; however, the lab cannot. The labmust be created withthat? designation that does not identify it as a MSVCC course. It will not be listed in the a sectionMSVCC Enrollment Tool. Students who take the lab do so under the requirements set forth by the instructor.F. Process of TestingHinds Community College online instructors are required to include a minimum of one and not more than threeproctored tests in their online instruction. Secure testing environments exam is one that are located on each A. It’s an online exam you take at A proctored with trained proctorscampus of Hinds Community College. Students are required to register for the proctored tests by using the Proctor Test home. is monitored in a computerRegistration System which can be found on the Blackboard login page as well as on the Distance Learning page. Studentsmust register at least 48 hours in advance. Access to the Proctor Test center on campus. be obtained at lab/testing Registration System can You must schedule a time tohttp://www.hindscc.edu/ProctorRegistrationSystem/Default.aspx . Information about Hinds Community College B. It’s a pen and paper exam that will take a test and show a pictureproctored testing locations may be obtained at http://sbcjcweb.sbcjc.cc.ms.us/msvccvisitor/proctor_listing.asp . be mailed to you to take. ID to confirm your identity. No books or notes are allowed for C. It’s an online exam you take at a a proctored exam. testing center on campus. Sorry, “A” is incorrect. NEXT
  6. 6. E. Publication of Course OfferingsAll online courses will be posted on the MSVCC master list of course offerings and the Hinds Community College masterlist of course offerings. Both the MSVCC and Hinds Community College master course listings will be made available tostudents registering through Hinds Community College eachneed to updated accordingly. The course syllabus says I semester and take a proctored exam… what isSome courses such as CHE 1213 that carry a co requisite lab can be taught via MSVCC; however, the lab cannot. The labmust be created withthat? designation that does not identify it as a MSVCC course. It will not be listed in the a sectionMSVCC Enrollment Tool. Students who take the lab do so under the requirements set forth by the instructor.F. Process of TestingHinds Community College online instructors are required to include a minimum of one and not more than threeproctored tests in their online instruction. Secure testing environments exam is one that are located on each A. It’s an online exam you take at A proctored with trained proctorscampus of Hinds Community College. Students are required to register for the proctored tests by using the Proctor Test home. is monitored in a computerRegistration System which can be found on the Blackboard login page as well as on the Distance Learning page. Studentsmust register at least 48 hours in advance. Access to the Proctor Test center on campus. be obtained at lab/testing Registration System can You must schedule a time tohttp://www.hindscc.edu/ProctorRegistrationSystem/Default.aspx . Information about Hinds Community College B. It’s a pen and paper exam that will take a test and show a pictureproctored testing locations may be obtained at http://sbcjcweb.sbcjc.cc.ms.us/msvccvisitor/proctor_listing.asp . be mailed to you to take. ID to confirm your identity. No books or notes are allowed for C. It’s an online exam you take at a a proctored exam. testing center on campus. Sorry, “B” is incorrect. NEXT
  7. 7. E. Publication of Course OfferingsAll online courses will be posted on the MSVCC master list of course offerings and the Hinds Community College masterlist of course offerings. Both the MSVCC and Hinds Community College master course listings will be made available tostudents registering through Hinds Community College eachneed to updated accordingly. The course syllabus says I semester and take a proctored exam… what isSome courses such as CHE 1213 that carry a co requisite lab can be taught via MSVCC; however, the lab cannot. The labmust be created withthat? designation that does not identify it as a MSVCC course. It will not be listed in the a sectionMSVCC Enrollment Tool. Students who take the lab do so under the requirements set forth by the instructor.F. Process of TestingHinds Community College online instructors are required to include a minimum of one and not more than threeproctored tests in their online instruction. Secure testing environments exam is one that are located on each A. It’s an online exam you take at A proctored with trained proctorscampus of Hinds Community College. Students are required to register for the proctored tests by using the Proctor Test home. is monitored in a computerRegistration System which can be found on the Blackboard login page as well as on the Distance Learning page. Studentsmust register at least 48 hours in advance. Access to the Proctor Test center on campus. be obtained at lab/testing Registration System can You must schedule a time tohttp://www.hindscc.edu/ProctorRegistrationSystem/Default.aspx . Information about Hinds Community College B. It’s a pen and paper exam that will take a test and show a pictureproctored testing locations may be obtained at http://sbcjcweb.sbcjc.cc.ms.us/msvccvisitor/proctor_listing.asp . be mailed to you to take. ID to confirm your identity. No books or notes are allowed for C. It’s an online exam you take at a a proctored exam. testing center on campus. CORRECT! NEXT
  8. 8. Section II – Support ServicesA. AdmissionsStudents enrolling in online classes through Hinds Community College must comply with the policies and proceduresestablished for traditional classes. Admissions information may be found in the College Catalog in Section II:Admissions, Expenses, and Regulations. See also http://www.hindscc.edu/Admissions for more information.B. RegistrationRegistration procedures and costs are the same as traditional courses with the exception of an additional per semesterhour fee for distance learning courses.C. AdvisingProfessionally trained counselors advise students at each of the six locations of Hinds Community College. A DistanceLearning counselor is available through the Raymond campus. Counselors provide both guidance and other services tohelp students. In addition, counselors assist students in choosing majors and careers and in meeting their educationaland occupational goals. When serving as advisors, counselors assist students in choosing and planning their course workas it pertains to Hinds Community College and/or prospective senior college requirements. NEXT
  9. 9. Counselors are also available to help students with personal difficulties through individual counseling or to assiststudents in finding appropriate medical, social, or psychological services when needed. A list of the major services thatcan be obtained through the counseling offices is given below.• Academic advisement and educational planning.• Career guidance and exploration (EDU 1321, Hinds Career Passport, Choices, and program evaluation at My.Hinds).• Individual counseling.• Counseling for drug and alcohol problems or referral for treatment through the College Assistance Program (CAP).• Outreach services in the form of workshops, presentations, or seminars with various student groups and classes.• Students may run program evaluations on academic, career and technical majors at My.Hinds at www.hindscc.edu. Hinds’ most popular Academic Transfer Guides may be requested from any Hinds counselor or by web at www.hindscc.edu/Orientation/.D. Financial AidFinancial assistance is provided to students who have met admission requirements of the College and is to be used foreducational purposes. Aid recipients who have attended other colleges prior to attending Hinds Community Collegemust notify the Financial Aid Office of other colleges attended.For the student to be eligible to continue receiving financial aid, he/she must file a yearly Free Application for FederalStudent Aid (FASFSA). For assistance with applying for financial aid or for any other question regarding financial aid,please call the District Office of Financial Aid at 601-857-3223. NEXT
  10. 10. E. Accessibility (ADA)Hinds Community College seeks to comply with the letter, intent, and spirit of Section 504 of the Rehabilitation Act of1973 and the Americans with Disabilities Act (ADA) of 1990. Section 504 and ADA require institutions not todiscriminate against students with disabilities and to make all offerings and programs of the College accessible.Hinds Community College provides reasonable accommodations for students with disabilities through Disability SupportServices (DSS). DSS verifies eligibility for accommodations and works with eligible students who have self-identified andprovided current documentation.Students should schedule an appointment with the designated DSS staff member on their respective campus toestablish a plan for reasonable accommodations and services. The District Office of Disability Support Services is at 601-857-3310.F. Student ActivitiesThe Office of Student Affairs is one of the key administrative divisions of the College. Through its various personnel, theoffice is generally responsible for all phases of student life. The Office of Student Affairs offers a broad spectrum ofservices as well as cultural, recreational, and social activities to student and staff members. The Dean of Student Affairscoordinates and oversees the areas of Residence Life, Counseling and Testing, Financial Aid/Veterans Affairs, StudentActivities, and Campus Police in addition to having the responsibility for the coordination of Special ActivitiesCommittees, the Catalog, discipline, and appeals. NEXT
  11. 11. G. Online Course SyllabusHinds Community College uses the MSVCC Standardized Course Syllabus for posting detailed course information in theenrollment tool. All students may access a current listing of course offerings, syllabi, and requirements for textbooks byvisiting the Course Offerings section of the MSVCC website at http://msvcc.blackboard.com.H. MSVCC CalendarAll Hinds Community College online courses follow the MSVCC calendar, which is available on the MSVCCwebsite, http://msvcc.blackboard.com. The exception is the start of registration, which follows the Hinds calendar. Thisis available at http://www.hindscc.edu/Calendar/.I. Learning ResourcesStudents participating in Hinds Community College online courses will have access to learning resources providedthrough a variety of methods, including the College’s participation in statewide online learning resources, MAGNOLIAand MELO.J. BookstoreThe College Supply Store and Bookstore are located on the ground floor of the Student Union Building of the RaymondCampus. School supplies, Hinds clothing, and a variety of gifts are available for purchase in the Supply store. New andused textbooks are sold in the Bookstore. Hours are from 7:30 a.m. to 4:00 p.m. Monday through Thursday and 7:30a.m. to 3:00 p.m. on Fridays. At the beginning of each semester, both the Supply Store and the Bookstore are open from7:30 a.m. to 7:00 p.m. Monday through Thursday to accommodate students. In the Fall and Spring semesters, theextended hours apply for the first week of classes in both the Bookstore and in the Supply Store. NEXT
  12. 12. Distance Learning has a designated bookstore across the hall from the Supply Store on the Raymond Campus. Details forpurchasing online textbooks can be found in the Student Guide. The telephone number for the online bookstore is 601-857-3462. Beginning fall of 2009, there will be an option for students to order their textbooks online through the Hindswebsite. At the end of the semester, students may sell books to the Bookstore for up to half of the original priceprovided the text will be used again. If instructors have changed to a new text, the book may be purchased at thewholesale Buying Guide price. Lab books and workbooks cannot be bought back for resale. Students must presentcurrent Hinds student ID cards. The students current semester schedule of classes will be checked by the Bookstorewhen buying books back.K. TranscriptsStudents who have met all admission requirements and business office obligations and have completed a semester atHinds Community College are eligible to request a transcript online. To request a transcript through the NationalStudent Clearinghouse students can visit the following page for instructions:http://www.hindscc.edu/Admissions/records/Transcripts.aspxL. Technical AssistanceThe Hinds Community College Distance Learning Department and MSVCC websites also provide assistance forvarious needs. Students requiring additional assistance may contact the 24/7 Support Center at 1-888-361-8969.M. Online Correspondence (E-Mail) All students registered through Hinds Community College are automaticallyassigned a Go.Hinds email account. Instructions for activating your Go.Hinds email account can be found in theBlackboard shell under “Hinds Info.” Students are required to use this email for all communication with collegerepresentatives. Students who need assistance with the account should call 601.857.3344 Monday-Friday from 7:30 AMto 7:00 PM. NEXT
  13. 13. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com.Students will enter their username and password. The username will be the first letter of the student’s first name, theentire last name, and the 7-digit Hinds ID number. For example – John Doe would use jdoe1234567. This informationshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. Forexample – for January 1, 1999, you would enter 010199.O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx.P. MSVCC Help DeskThe MSVCC provides 24-hour/7-day-a-week assistance to students and faculty by calling 1-888-361-8969. Online accessto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com. NEXT
  14. 14. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com. Excuse me….Students will enter their username and password. The username will be the first letter of the student’s first name, theentire last name, and the 7-digit Hinds ID number. For example – John Doe would use jdoe1234567. This informationshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. Forexample – for January 1, 1999, you would enter 010199. I need to buy Can you help me? books for class. What should I do?O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx.P. MSVCC Helpbooks online through the A. Order Desk Hinds website or call the bookstore onThe MSVCC provides 24-hour/7-day-a-week assistance to students and faculty by calling 1-888-361-8969. Online access campus.to the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . B. There’s no need to buy a book, just wing it through the course without one. C. Um, I don’t know… QUESTION TIME! (Click on the correct answer to proceed.)
  15. 15. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com. Excuse me….Students will enter their username and password. The username will be the first letter of the student’s first name, theentire last name, and the 7-digit Hinds ID number. For example – John Doe would use jdoe1234567. This informationshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. Forexample – for January 1, 1999, you would enter 010199. I need to buy Can you help me? books for class. What should I do?O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx.P. MSVCC Helpbooks online through the A. Order Desk Books can be ordered online Hinds website or call the bookstore onThe MSVCC provides 24-hour/7-day-a-week assistance to studentsthrough the calling 1-888-361-8969. Online access and faculty by Hinds website or campus. through the bookstore atto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . B. There’s no need to buy a book, just Hinds CC. Required texts are wing it through the course without listed on the course syllabus. one. C. Um, I don’t know… CORRECT! NEXT
  16. 16. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com. Excuse me….Students will enter their username and password. The username will be the first letter of the student’s first name, theentire last name, and the 7-digit Hinds ID number. For example – John Doe would use jdoe1234567. This informationshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. Forexample – for January 1, 1999, you would enter 010199. I need to buy Can you help me? books for class. What should I do?O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx.P. MSVCC Helpbooks online through the A. Order Desk Books can be ordered online Hinds website or call the bookstore onThe MSVCC provides 24-hour/7-day-a-week assistance to studentsthrough the calling 1-888-361-8969. Online access and faculty by Hinds website or campus. through the bookstore atto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . B. There’s no need to buy a book, just Hinds CC. Required texts are wing it through the course without listed on the course syllabus. one. C. Um, I don’t know… Sorry, “B” is incorrect. NEXT
  17. 17. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com. Excuse me….Students will enter their username and password. The username will be the first letter of the student’s first name, theentire last name, and the 7-digit Hinds ID number. For example – John Doe would use jdoe1234567. This informationshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. Forexample – for January 1, 1999, you would enter 010199. I need to buy Can you help me? books for class. What should I do?O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx.P. MSVCC Helpbooks online through the A. Order Desk Books can be ordered online Hinds website or call the bookstore onThe MSVCC provides 24-hour/7-day-a-week assistance to studentsthrough the calling 1-888-361-8969. Online access and faculty by Hinds website or campus. through the bookstore atto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . B. There’s no need to buy a book, just Hinds CC. Required texts are wing it through the course without listed on the course syllabus. one. C. Um, I don’t know… Sorry, “C” is incorrect. NEXT
  18. 18. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com. As the course instructor, I’mStudents will enter their username and password. The username will be the first letter of the student’s first name, the concerned about designing myentire last name, and the 7-digit Hinds ID number. For example – John Doe would use jdoe1234567. This informationshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. For syllabus. What should it look like?example – for January 1, 1999, you would enter 010199.O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx.P. MSVCC Help Desk A. Use the same one you use for yourThe MSVCC provides 24-hour/7-day-a-week assistance to students and facultyface-to-face class. by calling 1-888-361-8969. Online accessto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . B. There’s a standardized syllabus from MSVCC that you should use. C. Use whatever you want as long as it contains the appropriate information. QUESTION TIME! (Click on the correct answer to proceed.)
  19. 19. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com. As the course instructor, I’mStudents will enter their username and password. The username will be the first letter of the student’s first name, the concerned about designing myentire last name, and the 7-digit Hinds ID number. For example – John Doe would use jdoe1234567. This informationshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. For syllabus. What should it look like?example – for January 1, 1999, you would enter 010199.O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx. Instructors should use theP.MSVCC standardized MSVCC Help Desk A. Use the same one you use for yourThe MSVCC provides 24-hour/7-day-a-week assistance to students and facultyface-to-face class. syllabus as a template for by calling 1-888-361-8969. Online accessto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . their online course syllabus. You can insert information B. There’s a standardized syllabus from from your face-to-face course MSVCC that you should use. into the MSVCC template. C. Use whatever you want as long as it contains the appropriate information. Sorry, “A” is incorrect. NEXT
  20. 20. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com. As the course instructor, I’mStudents will enter their username and password. The username will be the first letter of the student’s first name, the concerned about designing myentire last name, and the 7-digit Hinds ID number. For example – John Doe would use jdoe1234567. This informationshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. For syllabus. What should it look like?example – for January 1, 1999, you would enter 010199.O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx. Instructors should use theP.MSVCC standardized MSVCC Help Desk A. Use the same one you use for yourThe MSVCC provides 24-hour/7-day-a-week assistance to students and facultyface-to-face class. syllabus as a template for by calling 1-888-361-8969. Online accessto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . their online course syllabus. You can insert information B. There’s a standardized syllabus from from your face-to-face course MSVCC that you should use. into the MSVCC template. C. Use whatever you want as long as it contains the appropriate information. CORRECT! NEXT
  21. 21. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com. As the course instructor, I’mStudents will enter their username and password. The username will be the first letter of the student’s first name, the concerned about designing myentire last name, and the 7-digit Hinds ID number. For example – John Doe would use jdoe1234567. This informationshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. For syllabus. What should it look like?example – for January 1, 1999, you would enter 010199.O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx. Instructors should use theP.MSVCC standardized MSVCC Help Desk A. Use the same one you use for yourThe MSVCC provides 24-hour/7-day-a-week assistance to students and facultyface-to-face class. syllabus as a template for by calling 1-888-361-8969. Online accessto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . their online course syllabus. You can insert information B. There’s a standardized syllabus from from your face-to-face course MSVCC that you should use. into the MSVCC template. C. Use whatever you want as long as it contains the appropriate information. Sorry, “C” is incorrect. NEXT
  22. 22. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com.Students will enter their username and password. The username will be the first letter of the student’s first name, theentire last name, and the 7-digit Hinds ID number. For example – John Doe would useIjdoe1234567. This information I have a Gmail account that checkshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. For for my emails. Can I use thisexample – for January 1, 1999, you would enter 010199. instead of my Go.Hinds account?O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx.P. MSVCC Help Desk A. Um, I don’t know…The MSVCC provides 24-hour/7-day-a-week assistance to students and faculty by calling 1-888-361-8969. Online accessto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . B. Sure. There is no need for the Go.Hinds email account if you have one already. C. All information regarding your courses and correspondence from your instructor will be sent to your Go.Hinds email account. QUESTION TIME! (Click on the correct answer to proceed.)
  23. 23. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com.Students will enter their username and password. The username will be the first letter of the student’s first name, theentire last name, and the 7-digit Hinds ID number. For example – John Doe would useIjdoe1234567. This information I have a Gmail account that checkshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. For for my emails. Can I use thisexample – for January 1, 1999, you would enter 010199. instead of my Go.Hinds account?O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx. Blackboard accounts are set up using your official Hinds emailP. MSVCC Help Desk address. You should check your A. Um, I don’t know…The MSVCC Go.Hinds email account for provides 24-hour/7-day-a-week assistance to students and faculty by calling 1-888-361-8969. Online accessto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . correspondence from your professors. B. Sure. There is no need for the Go.Hinds email account if you have one already. If you want to use another email account instead of Go.Hinds, you C. All information regarding your should have all emails from courses and correspondence from Go.Hinds forwarded to your your instructor will be sent to your otheraccount. Professors will only Go.Hinds email account. send information to your Go.Hinds account. Sorry, “A” is incorrect. NEXT
  24. 24. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com.Students will enter their username and password. The username will be the first letter of the student’s first name, theentire last name, and the 7-digit Hinds ID number. For example – John Doe would useIjdoe1234567. This information I have a Gmail account that checkshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. For for my emails. Can I use thisexample – for January 1, 1999, you would enter 010199. instead of my Go.Hinds account?O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx. Blackboard accounts are set up using your official Hinds emailP. MSVCC Help Desk address. You should check your A. Um, I don’t know…The MSVCC Go.Hinds email account for provides 24-hour/7-day-a-week assistance to students and faculty by calling 1-888-361-8969. Online accessto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . correspondence from your professors. B. Sure. There is no need for the Go.Hinds email account if you have one already. If you want to use another email account instead of Go.Hinds, you C. All information regarding your should have all emails from courses and correspondence from Go.Hinds forwarded to your your instructor will be sent to your otheraccount. Professors will only Go.Hinds email account. send information to your Go.Hinds account. Sorry, “B” is incorrect. NEXT
  25. 25. N. Online Account (Online Class)To login to the Hinds Blackboard site, an online student should go to the website, http://hindscc.blackboard.com.Students will enter their username and password. The username will be the first letter of the student’s first name, theentire last name, and the 7-digit Hinds ID number. For example – John Doe would useIjdoe1234567. This information I have a Gmail account that checkshould be in all lowercase. The password is the student’s birthdate on record with Hinds CC, in a mmddyy format. For for my emails. Can I use thisexample – for January 1, 1999, you would enter 010199. instead of my Go.Hinds account?O. Student Distance Learning OrientationStudent Distance Learning orientation information may be obtained by accessing the websitehttp://www.hindscc.edu/Departments/elearning/distance_learning/Online_Orientation.aspx. Blackboard accounts are set up using your official Hinds emailP. MSVCC Help Desk address. You should check your A. Um, I don’t know…The MSVCC Go.Hinds email account for provides 24-hour/7-day-a-week assistance to students and faculty by calling 1-888-361-8969. Online accessto the MSVCC 24/7 Support Center can be found at http://hindscc.blackboard.com . correspondence from your professors. B. Sure. There is no need for the Go.Hinds email account if you have one already. If you want to use another email account instead of Go.Hinds, you C. All information regarding your should have all emails from courses and correspondence from Go.Hinds forwarded to your your instructor will be sent to your otheraccount. Professors will only Go.Hinds email account. send information to your Go.Hinds account. CORRECT! NEXT
  26. 26. Section III – Administrative ProceduresA. Student GuideAdditional information regarding enrollment in Distance Learning courses is available in the Distance Learning StudentGuide published by the Distance Learning Office and made available to students on the College website. It is thestudent’s responsibility to secure the Guide and become familiar with the information. A link to the Student Guide oneach course site is recommended.B. Academic Honesty PolicyDishonesty, such as cheating and/or plagiarism, will not be tolerated. As noted in the Student Handbook, in situationswhere some degree of collaboration is permissible, it is the responsibility of the instructor to give written instructions tohis/her classes, specifically stating what forms of collaboration are authorized. When procedures are not clearlyunderstood, it is the responsibility of the student to consult with the instructor. Cheating on anyexamination, quiz, assigned work; cheating on term papers; cheating on final examinations; plagiarism on anyassignment; theft or attempted theft of examination questions or possession of examination questions prior to the timefor examination period; or improperly using technology shall be offenses subject to the following penalties:The instructor determines the severity of the penalty which could range from failure on the assignment to possibledismissal or suspension from the College. In any case where the instructor believes that an offense has beencommitted, the following procedures will be observed: NEXT
  27. 27. The instructor will immediately inform the student, the Distance Learning Coordinator, the department chairperson, andthe Raymond Dean of Students that the offense is believed to have been committed and the grade penalty imposed. Iffurther action is deemed necessary, the Dean of Students, upon notification by the Distance Learning Coordinator, willrequest the Disciplinary Committee to conduct a hearing in the matter and to make recommendations to the VicePresident. In any case in which a student has been accused, the student may appeal to the Raymond Student AffairsCommittee. There should be an indication regarding this policy in the course syllabus, or it is not enforceable.C. Attendance/ParticipationAttendance will be recorded beginning the first day of the course or the first day the student registers for the course.The student is responsible for all work in the course. Students must participate in 80% of the activities assigned by theinstructor to receive credit for the course. Student absences may be excused for legally or medically documentedreasons provided to the Office of Distance Learning. The instructor must check attendance weekly throughassignments/check-in procedure through Hinds Blackboard.For specific process descriptions of taking attendance, see DL Processes. NEXT
  28. 28. All of my students are enrolled in my online course. That means that they are present for class every week, right? A. Yes, of course! All students enrolled in an online course will actively participate weekly in courses. Therefore, there is no need to take attendance, they’re all there. B. You have to check attendance weekly to make sure all students are active in the course. C. You don’t have to take attendance for an online course since students work from home.QUESTION TIME!(Click on the correct answer to proceed.)
  29. 29. All of my students are enrolled in my online course. That means that they are present for class every week, right? A. Yes, of course! All students enrolled in an online course will activelyYou must report attendance participate weekly in courses.weekly. Design your course Therefore, there is no need to takeso that you have students attendance, they’re all there.participate in some way everyweek. Attendance is reported B. You have to check attendance weekly to make sure all students areonline through My.Hinds. active in the course. C. You don’t have to take attendance for an online course since students work from home. Sorry, “A” is incorrect! NEXT
  30. 30. All of my students are enrolled in my online course. That means that they are present for class every week, right? A. Yes, of course! All students enrolled in an online course will activelyYou must report attendance participate weekly in courses.weekly. Design your course Therefore, there is no need to takeso that you have students attendance, they’re all there.participate in some way everyweek. Attendance is reported B. You have to check attendance weekly to make sure all students areonline through My.Hinds. active in the course. C. You don’t have to take attendance for an online course since students work from home. CORRECT! NEXT
  31. 31. All of my students are enrolled in my online course. That means that they are present for class every week, right? A. Yes, of course! All students enrolled in an online course will activelyYou must report attendance participate weekly in courses.weekly. Design your course Therefore, there is no need to takeso that you have students attendance, they’re all there.participate in some way everyweek. Attendance is reported B. You have to check attendance weekly to make sure all students areonline through My.Hinds. active in the course. C. You don’t have to take attendance for an online course since students work from home. Sorry, “C” is incorrect! NEXT
  32. 32. D. Notice of Absence ProcedureNotices of absence must be sent by instructors when the student has become excessively absent if the student has notprovided documentation to excuse the absence. When a student has missed 3 assignments (earlier, if your course policystates) then this process should be completed. It is up to you to determine the definition of assignment. It can be asbroad as a weekly check-in or as narrow as 3 separate assignments within one week. These notices are sent viaMy.Hinds to the student’s Go.Hinds email address, the Distance Learning office, and the Dean of Student’s office. Thenotice of absence will be sent from the instructor after two weeks of inactivity. The student has 7 calendar days torespond to the instructor before being dropped from the course with an ‘F’.Appendix C - Online NOA.doc and DL Processes*Please continue to use the NOA form located in the Resource Community to warn and drop outside students. Youmust copy the distancelearning@hindscc.edu email box when sending these warnings and drops to outside students.Please change the subject line of the email to indicate “Drop (student name)”. The Records and Dean of Studentsemail boxes do not need to be copied. NEXT
  33. 33. E. Withdrawal Procedure (for Hinds’ students)The MSVCC Withdrawal Policy states that a student can withdraw from an online course with a grade of "W"immediately following the Drop/Add period. For a Fall or Spring Semester course, this essentially means that a studentcan withdraw beginning the day after Drop/Add (refer to MSVCC Calendar in Resources Menu). Students can withdrawimmediately following the drop/add period through the published deadline for that semester.WITHDRAWAL PROCEDURE• During the withdrawal window a student must go to the Admissions Office to secure a Single Course Withdrawal Form for Online Classes.• He/she fills out the required information and takes the form to the Distance Learning Office or the appropriate office will fax/mail to DL office if from another campus.• The Distance Learning Office determines the Last Date of Attendance or LDA. The Distance Learning office then processes the withdrawal in both Enrollment Tool and Datatel.• You will receive a confirmation email stating that the student has been withdrawn from the Enrollment Tool. Your roll now shows the change in status of the student. The LDA and the Date of Process are both listed on the ET roster. The student is not officially withdrawn until you receive this notification. If you do not have a notification, the student is expected to continue participating in the course.• Footnote#1: A student who cannot get to the Admissions Office (this is typically a student who lives several hours from campus, or is out of state) to secure the Withdrawal Form must contact the Admissions Office. They will verify the address in Datatel is more than 60 miles from any campus and/or the student is deployed. Once this has been verified, the Admissions Office will email the student the withdrawal form with instructions to fax the form and the email to the Distance Learning office. NEXT
  34. 34. E. Withdrawal Procedure(continued)• Footnote #2: Any student in your class from another college initiates the withdrawal process at their native college using the procedures as outlined at that college. Generally, the Hinds DL Office is asked to provide the LDA for the student in your course. You receive a confirmation email as you do with your Hinds students.• Footnote #3: Please never allow a student to think that a phone call or email to you is sufficient for them to withdraw. Many times a student will call me and say, "But I emailed my instructor and told him/her I was withdrawing from the class!" THEY MUST OFFICIALLY WITHDRAW following the guidelines stated above. Nothing else will be accepted.Appendix D – Online Single Course Withdrawal.docF. Student GrievanceAll student grievances should first be addressed with the instructor for the course in question. If the student feelshis/her complaint has not been addressed by the instructor, then he/she should contact the instructor’s immediatesupervisor with specific information regarding the complaint. After conferring with the instructor and DLC, thesupervisor will render a decision on the student’s complaint or refer the student to the appropriate committee forfurther proceedings.The Raymond Disciplinary Committee serves all Distance Learning courses in matters where a student is accused ofviolating one or more of the standards of conduct. This committee is appointed by the Raymond Campus VicePresident. The membership is made up of 6 students and 8 employees. Five must be present to conduct a hearing, twoof whom should be students.The Raymond Student Affairs Committee serves all Distance Learning courses in matters of due process related todiscipline issues, violation fines, and scholastic standings as defined by the HCC Student Handbook, Catalog, andfederal or state law. NEXT
  35. 35. G. Conduct in Online CoursesA student who is enrolled in a distance learning course MUST:• Maintain a sense of respect and professionalism in all communication with classmates, faculty, and staff.• Give undivided attention to the class and pay close attention to the requests of the instructor.• Have assignments prepared carefully and be ready to make a contribution to the class.• Have all assignments in order and prepared on time.• Never copy another student’s assignments or help another person cheat.• Not bring minor children in the proctored testing labs or in classrooms.In addition to these policies, it is the responsibility of the instructor to meet all course obligations:• Instructors should post information, deadlines, and assignments in a timely fashion.• Responses to emails and phone calls should be within the time noted on the syllabus.• Responses to students, verbal or written, should be in a professional manner.• In addition, instructors must meet the procedural requirements noted in Section IV. NEXT
  36. 36. H. Student OrientationStudents are required to complete the student orientation prior to online course registration. By completing theorientation, students understand that the results of the orientation survey are given to provide them with feedbackbased on technical skills that will be necessary to complete the online course successfully. Those students who do notexhibit successful technical skills will be allowed to take online courses but will be advised to learn the skills on theirown in order to be successful.I. Archiving CoursesInstructors are responsible for archiving all student material at the end of each term. When an instructor archives thecourse in Blackboard, all student material is saved in the format of the course shell. For the information to be viewed,the archived file would have to be uploaded into Blackboard in a new shell. This can take up to two weeks because itmust be done through Blackboard Corporate. Instructors may choose to save information in a format outside ofBlackboard in order to make the information more easily accessible. Instructors should also retain a copy (download)of their grade book and course statistics. NEXT
  37. 37. There is a student who is notparticipating in my course. I have triedto make personal contact with her viaemail and a phone call. She isn’tresponding to any communicationattempts. What do I do now? A. Submit the student as a “No Show” if she hasn’t logged into the course at all. B. You can withdraw the student from your course by deleting them from your gradebook. C. Just record her absences and let her fail.QUESTION TIME!(Click on the correct answer to proceed.)
  38. 38. There is a student who is notH participating in my course. I have tried to make personal contact with her via email and a phone call. She isn’t responding to any communication attempts.Instructors can submit a student as a “NoShow” if the student never logs in to acourse. Otherwise, send a Notice of A. Submit the student as a “No Show”Absence notification as described in DL if she hasn’t logged into the course atProcesses. Never delete a student from your all.gradebook. This will result in inaccuraterecords for the semester. A student can B. You can withdraw the student fromwithdraw through the counselor’s office… not your course by deleting them fromwith you. your gradebook.Please do everything you can to contact a C. Just record her absences and let herstudent and get them actively engaged in fail.your course. CORRECT! NEXT
  39. 39. There is a student who is not participating in my course. I have tried to make personal contact with her via email and a phone call. She isn’t responding to any communication attempts.Instructors can submit a student as a “NoShow” if the student never logs in to acourse. Otherwise, send a Notice of A. Submit the student as a “No Show”Absence notification as described in DL if she hasn’t logged into the course atProcesses. Never delete a student from your all.gradebook. This will result in inaccuraterecords for the semester. A student can B. You can withdraw the student fromwithdraw through the counselor’s office… not your course by deleting them fromwith you. your gradebook.Please do everything you can to contact a C. Just record her absences and let herstudent and get them actively engaged in fail.your course. Sorry, “B” is incorrect. NEXT
  40. 40. There is a student who is notH. participating in my course. I have tried to make personal contact with her via email and a phone call. She isn’t responding to any communication attempts.Instructors can submit a student as a “NoShow” if the student never logs in to acourse. Otherwise, send a Notice of A. Submit the student as a “No Show”Absence notification as described in DL if she hasn’t logged into the course atProcesses. Never delete a student from your all.gradebook. This will result in inaccuraterecords for the semester. A student can B. You can withdraw the student fromwithdraw through the counselor’s office… not your course by deleting them fromwith you. your gradebook.Please do everything you can to contact a C. Just record her absences and let herstudent and get them actively engaged in fail.your course. Sorry, “C” is incorrect. NEXT
  41. 41. I have an issue with my professor; he isn’t responding to my emails. What should I do?A. Nothing, your instructor is doing hisjob well. Keep looking in the coursefor the answer.B. Try to resolve the issue with theprofessor; then talk with thedepartment head. The departmenthead will handle the situation.C. Call the distance learning office andthey will handle the situation. QUESTION TIME! (Click on the correct answer to proceed.)
  42. 42. I have an issue with my professor; he isn’t responding to my emails. What should I do? Students should try to resolve all issues directly with the professor.A. Nothing, your instructor is doing his If a professor is non-responsive or anjob well. Keep looking in the course agreement is not made, the student shouldfor the answer. contact the professor’s immediate supervisor, which is most likely their department head.B. Try to resolve the issue with theprofessor; then talk with thedepartment head. The department If a student contacts the Distance Learninghead will handle the situation. office, the DL staff will direct the student to the department head of the professor.C. Call the distance learning office andthey will handle the situation. Sorry, “A” is incorrect. NEXT
  43. 43. I have an issue with my professor; he isn’t responding to my emails. What should I do? Students should try to resolve all issues directly with the professor.A. Nothing, your instructor is doing his If a professor is non-responsive or anjob well. Keep looking in the course agreement is not made, the student shouldfor the answer. contact the professor’s immediate supervisor, which is most likely their department head.B. Try to resolve the issue with theprofessor; then talk with thedepartment head. The department If a student contacts the Distance Learninghead will handle the situation. office, the DL staff will direct the student to the department head of the professor.C. Call the distance learning office andthey will handle the situation. CORRECT! NEXT
  44. 44. I have an issue with my professor; he isn’t responding to my emails. What should I do? Students should try to resolve all issues directly with the professor.A. Nothing, your instructor is doing his If a professor is non-responsive or anjob well. Keep looking in the course agreement is not made, the student shouldfor the answer. contact the professor’s immediate supervisor, which is most likely theirB. Try to resolve the issue with the department head.professor; then talk with thedepartment head. The departmenthead will handle the situation. If a student contacts the Distance Learning office, the DL staff will direct the student to the department head of the professor.C. Call the distance learning office andthey will handle the situation. Sorry, “C” is incorrect. NEXT
  45. 45. As an instructor, I have already created my course and everything a student could need is located in the course. Since Bb can grade the assignments, I’m done, right? A. No. If a student has a question about something in the course, you should respond within the timeframe listed on your syllabus. At least direct the student to where he/she can find the information. B. No. You should be actively involved in the course as often as students are expected to be in the course. C. Both A & B.QUESTION TIME!(Click on the correct answer to proceed.)
  46. 46. As an instructor, I have already created my course and everything a student could need is located in the course. Since Bb can grade the assignments, I’m done, right?Online courses should not bestructured as a A. No. If a student has a question aboutcorrespondence course. Online something in the course, you should respond within the timeframe listed oninstructors should be active in your syllabus. At the minimum, redirectthe course providing the student to where he/she can find theinstructional help to students. information.All student questions or B. No. You should be actively involved incomments should be the course as often as students are expected to be in the course.addressed within 24-48 hours. C. Both A & B. “C” is the best answer. NEXT
  47. 47. After the semester is over and grades are submitted, what should I do with the course(s) I taught online?A. Delete the course and forget aboutit.B. Archive the course and save it in yourdigital files along with grades andcourse stats for at least three years.C. Just save a copy of your grades. QUESTION TIME! (Click on the correct answer to proceed.)
  48. 48. After the semester is over and grades are submitted, what should I do with the course(s) I taught online?A. Delete the course and forget aboutit. At the end of the semester, courses should be archivedB. Archive the course and save it in your within the instructor’s digitaldigital files along with grades and files. Copies of course workcourse stats for at least three years. and student data should be saved for three years.C. Just save a copy of your grades. Final grades should be submitted according to DL policies. Sorry, “A” is incorrect. NEXT
  49. 49. After the semester is over and grades are submitted, what should I do with the course(s) I taught online?A. Delete the course and forget aboutit. At the end of the semester, courses should be archivedB. Archive the course and save it in your within the instructor’s digitaldigital files along with grades and files. Copies of course workcourse stats for at least three years. and student data should be saved for three years.C. Just save a copy of your grades. Final grades should be submitted according to DL policies. CORRECT! NEXT
  50. 50. After the semester is over and grades are submitted, what should I do with the course(s) I taught online?A. Delete the course and forget aboutit. At the end of the semester, courses should be archivedB. Archive the course and save it in your within the instructor’s digitaldigital files along with grades and files. Copies of course workcourse stats for at least three years. and student data should be saved for three years.C. Just save a copy of your grades. Final grades should be submitted according to DL policies. Sorry, “C” is incorrect. NEXT
  51. 51. Section IV – FacultyA. Training and SupportIn order to develop the appropriate Distance Learning academic environment, the Distance Learning office will providethe necessary learning and training devices needed to equip all Distance Learning instructors with the knowledge andskills needed to be competitive in the distance learning arena. This training and support will include distance learningworkshops, Distance Learning PDI workshops, and the Distance Learning mentor program. Faculty are responsible forseeking out and participating in ongoing training and technical support available to them.B. Workshop RequirementsAll instructors will receive access to the HCCDL Policies and Procedures Manual online. It is mandatory that all newDistance Learning instructors, full-time and adjunct, must be current with Distance Learning teaching methods thatembrace the technology. It is mandatory for all new Distance Learning instructors to take HCCDL online instructionaltraining. All instructors must participate in a minimum of one Professional Development course related to DistanceLearning or Instructional Technology yearly.C. Faculty AssignmentsAll faculty assigned to teach Distance Learning sections must meet all of the requirements as set forth in Section I,paragraph A, and in Section IV, paragraphs B, E, F, and H, and be approved by the Instructional Dean.*The process of assigning courses by campus is under review by the Instructional Deans based on new college policy;Presidential Bulletin #43. Appendix E – Presidential Bulletin 43.doc NEXT
  52. 52. D. Faculty CredentialsIn accordance with SACS and HCCDLAC, all academic faculty are required to have a masters degree with a minimum of18 graduate hours in the discipline of the online course being taught. In specialized, professional, vocational andtechnology fields, formal academic preparation can be waived based on evidence of appropriate, specialized trainingand/or successful experiences as a practitioner in the occupational field. This policy applies to full-time as well asadjunct faculty.E. Course ManagementEach online course will undergo an annual peer review. Compliance with distance learning standards will be reviewed.The results of the online course evaluation will be shared with each online instructor. If a course proves not to be incompliance with the standards, measures will be taken to bring the course into compliance. Completed courseevaluation forms will remain on file in the Distance Learning Office.F. Minimal Requirements for Online Instruction• Instructors must attend all MSVCC Distance Learning training prior to courses being offered online.• All paperwork must be submitted to Human Resources prior to courses being offered online. (Official transcripts, application, credentials form, and request to hire.)• Current contact information must be on file in the Distance Learning Office at all times. If contact information changes, it is the responsibility of the instructor to provide that information in a timely manner to the Distance Learning Coordinator.• All courses will be reviewed by the Advisory Council each year.• Guidelines for structured access should be maintained on the course site at all times. NEXT
  53. 53. F. Minimal Requirements for Online Instruction (continued)• Instructors must reply to student email or phone call within 48 hours (24 hours preferred; excluding weekends and holidays). Instructor should maintain professional communication at all times.• Instructors must provide at least two virtual office hours each week for students to contact them directly, either by phone or through the virtual classroom/chat.• Course schedule outlining due dates for the semester should be posted along with the course syllabus under the Course Content button on the course site. These documents should be posted prior to the first day of classes. Appendix F - Required Informatio1.doc; Standardized Buttons.doc; Standardized Syllabus.doc• All instructors are required to post the Hinds Community College ADA Statement and the District DSS Office number 601-857-3310 on their syllabus.• All assignments and tests must be graded and all grades posted in the online gradebook within one week of the due date for the assignment.• Instructors are responsible for maintaining accurate records in a timely manner. Students reported for lack of participation must be dropped by the 10th day following the notice.• Each instructor is required to give at least one proctored exam but no more than three. Instructors who wish to give four proctored exams must make the request in writing to the Distance Learning Coordinator explaining the reasons why a fourth test is necessary. Proctored exams may not be open book/open notes or have multiple attempts. Formula sheets and periodic tables will be allowed in the proctored testing labs.• All instructors are required to attend the faculty meeting each semester. NEXT
  54. 54. G. Proctored Testing ProcedureEach online course provided by Hinds Community College requires a minimum of one proctored test but may requireup to three proctored tests. Proctored tests should be limited to a maximum of two hours for all online tests. It is theresponsibility of the instructor to post all necessary information pertaining to the test for the students as well as postinformation for the proctors. Students must schedule test proctoring with the proctors as designated online athttp://hindscc.blackboard.com.H. MSVCC GradeGrades must be posted to Enrollment Tool and to My.Hinds by the deadline each semester. Instructions for postinggrades can be found in the Strategies and Resources under Community in Hinds Blackboard.I. Withdrawal/Drop ProcessInstructors are responsible for maintaining accurate attendance records for their courses. To assist students in thewithdrawal process, all instructors should be aware of the procedure. Single Course Withdrawal begins in the office ofadmissions using the single course withdrawal form which must be initialed and dated by the admissions clerk, whofirst verifies that the student has no restrictions. Students whose official address (Datatel) is 60 miles or more from acampus may be emailed the Single Course Withdrawal form after being cleared by the business office. The Collegerepresentative who emails the form should confirm with the business office that the student has no holds. Whenemailing the form, the College representative must specifically state which course the student has been cleared towithdraw from. Students must mail by US Postal Service, the original Single Course Withdrawal form as well as thebody of the email indicating the course to be withdrawn from to the Distance Learning Office (address on the form).Full school withdrawal begins and ends in the counseling office. A copy should be sent to the Distance Learning officefor processing. **Policies for other MSVCC schools are listed on the Strategies and Resources site (updated asnecessary) for instructors to access. NEXT
  55. 55. A. Within a week of the due date.B. Within 2 hours of the due date.C. Within 24 hours of the due date. How quickly will my instructor have my grades posted online? QUESTION TIME! (Click on the correct answer to proceed.)
  56. 56. A. Within a week of the due date. B. Within 2 hours of the due date. C. Within 24 hours of the due date.While we hope that you willgrade assignments and leavefeedback for students quickly,you should have all How quickly will my instructorassignments graded within a have my grades posted online?week of the due date. Thesooner a student receivesfeedback, the sooner he/shecan correct mistakes on futureassignments. CORRECT! NEXT
  57. 57. A. Within a week of the due date. B. Within 2 hours of the due date. C. Within 24 hours of the due date.While we hope that you willgrade assignments and leavefeedback for students quickly,you should have all How quickly will my instructorassignments graded within a have my grades posted online?week of the due date. Thesooner a student receivesfeedback, the sooner he/shecan correct mistakes on futureassignments. That would be nice! NEXT
  58. 58. A. Within a week of the due date. B. Within 2 hours of the due date. C. Within 24 hours of the due date.While we hope that you willgrade assignments and leavefeedback for studentsquickly, you should have all How quickly will my instructorassignments graded within a have my grades posted online?week of the due date. Thesooner a student receivesfeedback, the sooner he/shecan correct mistakes on futureassignments. That would be nice! NEXT
  59. 59. How often should I make myself available to my students each week? A. If you don’t have an office on campus, then you don’t have to have office hours. B. Every online instructor should host two virtual office hours a week where you are available online or by phone. C. Just random times that you are online meet the requirements.necessary) for instructors to access. QUESTION TIME! (Click on the correct answer to proceed.)
  60. 60. How often should I make myself available to my students each week? A. If you don’t have an office on campus, then you don’t have to have Each online instructor should office hours. have two hours a week that he/she is available for online B. Every online instructor should host students. This time should be two virtual office hours a week where you are available online or by phone. posted in your contact information as your virtual office hours. You should be C. Just random times that you are available immediately via online meet the requirements. phone, email, or Pronto during this time every week.necessary) for instructors to access. Sorry, “A” is incorrect. NEXT
  61. 61. How often should I make myself available to my students each week? A. If you don’t have an office on campus, then you don’t have to have Each online instructor should office hours. have two hours a week that he/she is available for online B. Every online instructor should host students. This time should be two virtual office hours a week where you are available online or by phone. posted in your contact information as your virtual office hours. You should be C. Just random times that you are available immediately via online meet the requirements. phone, email, or Pronto during this time every week.necessary) for instructors to access. CORRECT! NEXT
  62. 62. How often should I make myself available to my students each week? A. If you don’t have an office on campus, then you don’t have to have Each online instructor should office hours. have two hours a week that he/she is available for online B. Every online instructor should host students. This time should be two virtual office hours a week where you are available online or by phone. posted in your contact information as your virtual office hours. You should be C. Just random times that you are available immediately via online meet the requirements. phone, email, or Pronto during this time every week.necessary) for instructors to access. Sorry, “C” is incorrect! NEXT
  63. 63. I am enrolled in a course at Hinds, but I was deployed to Afghanistanhttp://hindscc.blackboard.com last month. How will I take my proctored final exam? A. Talk with your field office to arrange a home visit for you to take your test. B. If you can’t take your proctored exam at Hinds, you will have to drop the course. C. Contact the Distance Learning office and we’ll work with you to arrange a proctor in your location.necessary) for instructors to access. QUESTION TIME! (Click on the correct answer to proceed.)
  64. 64. I am enrolled in a course at Hinds, but I was deployed to Afghanistanhttp://hindscc.blackboard.com last month, how will I take my proctored final exam? address is listed in If your DataTel is over 60 miles from a Hinds campus, we’ will arrange for you to take a proctored exam in your area. Your exam will still be A. Talk with your field office to arrange monitored by a qualified a home visit for you to take your test. educational professional. Call the DL Learning Office B. If you can’t take your proctored to schedule an alternate exam at Hinds, you will have to drop location and time. the course. C. Contact the Distance Learning office and we’ll work with you to arrange a proctor in your location.necessary) for instructors to access. Sorry, “A” is incorrect. NEXT
  65. 65. I am enrolled in a course at Hinds, but I was deployed to Afghanistanhttp://hindscc.blackboard.com last month, how will I take my proctored final exam? address is listed in If your DataTel is over 60 miles from a Hinds campus, we’ will arrange for you to take a proctored exam in your area. Your exam will still be A. Talk with your field office to arrange monitored by a qualified a home visit for you to take your test. educational professional. Call the DL Learning Office B. If you can’t take your proctored to schedule an alternate exam at Hinds, you will have to drop location and time. the course. C. Contact the Distance Learning office and we’ll work with you to arrange a proctor in your location.necessary) for instructors to access. Sorry, “B” is incorrect. NEXT

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