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Sharingexperienceswith the Norway Portal<br />Carina Ekornes, 02.06.2010<br />
Main objectives<br />Promote Norway as a resourceful, engaged and reliable partner<br />Help the missionprovideefficient s...
The structure of the Norway Portal<br />
Positive experiences(notes from the course)<br />Design<br />Modern design, visuallyattractive<br />Offers more flexibilit...
Challengingexperiences(notes from the course)<br />Navigation<br />Difficultiesunderstanding the section ”Embassy”<br />Ro...
All web sites have beenevaluated(mai 2010)<br /><ul><li>Pictures looks overall good
Embassy’sopeninghours, staff membersareeasy to access
Accreditation (copyright) and alternate text (law) is missing
Subscriberarticlesare in many cases not publishedcorrectly (logonrequired)
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Sharing experiences about the Norway Portal

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Sharing experiences about the Norway Portal

  1. 1. Sharingexperienceswith the Norway Portal<br />Carina Ekornes, 02.06.2010<br />
  2. 2.
  3. 3. Main objectives<br />Promote Norway as a resourceful, engaged and reliable partner<br />Help the missionprovideefficient service to Norwegiansabroad and to the population of the host country<br />Giveeasyaccess to web sites in Norway relevant for an internationalaudience<br />
  4. 4. The structure of the Norway Portal<br />
  5. 5. Positive experiences(notes from the course)<br />Design<br />Modern design, visuallyattractive<br />Offers more flexibility, e. g with the use of different layouts.<br />Eventcalendarmuchappreciated<br />Horizontalmenuworksbettercompared to the verticalmenuwehadbefore<br />Edit mode<br />Userfriendly and easy to update<br />Quicker and more stable<br />Navigation<br />Easy to navigate<br />Functionality<br />The integrated search engine FAST works well and related articles works well<br />Interactive media, e. g. for the use of videos onyoutube is appreciated<br />
  6. 6. Challengingexperiences(notes from the course)<br />Navigation<br />Difficultiesunderstanding the section ”Embassy”<br />Rollover menu would be useful <br />Another section in the global menu would be useful<br />Design<br />Portrait pictures not possible in section view<br />Top image (girl) is too big and the picture is not very Norwegian<br />Pictures are hard to find<br />New functionality<br />Events should have the possibility to define different dates / places<br />Commentary field under each article would be useful for the visitors<br />Edit mode<br />Necessarytraining not provided and newinformation, e.g. about the newuser manual, not communicated to all local editors<br />Changing the order of links, articles and sidebar elements takes too much time<br />Would be useful to edit from other web browser than Internet Explorer.<br />Languages<br />Eg. czech site have a dedicated english section with czech system words<br />When on Embassy has two sites, it is not possible to switch between the articles published on both languages. You will always be directed to the frontpage. <br />
  7. 7. All web sites have beenevaluated(mai 2010)<br /><ul><li>Pictures looks overall good
  8. 8. Embassy’sopeninghours, staff membersareeasy to access
  9. 9. Accreditation (copyright) and alternate text (law) is missing
  10. 10. Subscriberarticlesare in many cases not publishedcorrectly (logonrequired)
  11. 11. Countryinformationare not updated the last threemonths (date is essential)
  12. 12. Fall in statistics (10 % in average, april 2010 compared to april 2009)
  13. 13. The frontpage and the section ”News & Events” looks more or less the same</li></li></ul><li>Checklist:<br />Readerstend to scan web pages – theywantquickinformation<br />Be short – especially the intro(duction)<br />Crossheads<br />Short paragraphs<br />Bulletpoints<br />Short and simple sentences<br />Removeunnecessaryinformation<br />Provide links<br />
  14. 14. Priority areas 2010<br />Improving the usability and finishing the design (spring 2010)<br />Developingnewfunctionality for events and newsletters(summer 2010)<br />Exploring sosial media (spring 2010)<br />Updating the user’s manual (3 times a year)<br />Developinge-learning for beginners(summer 2010)<br />Creating a contentstrategy(autumn 2010)<br />Updatingbackgroundarticles(winter 2010)<br />
  15. 15. Useful links<br />All sites: www.norway.info<br />User’s Manual: https://norwayportal.mfa.no/en/Online-documentation1/<br />Learn from statistics: http://statistics.mfa.no/<br />webdesk@mfa.no / photo@mfa.no<br />

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