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Managing Consultants for Effective Delivery


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Presentation titled, 'Managing Consultants for Effective Delivery,' delivered by Dr. Darran Newman, Division Chief, Technical Cooperation Division, CDB at the Conference, 'Project Cycle Management Conference - A Cornerstone of Implementation and Delivery,' September 2019 in St. George's, Grenada.

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Managing Consultants for Effective Delivery

  1. 1. Managing Consultants for Effective Delivery PCM – A Cornerstone of Implementation and Delivery Darran Newman, PhD. Caribbean Development Bank Sept 3-4, Grenada
  2. 2. Table of Contents • What makes a consultant good? • Essentials of Choosing Well • Managing Consultants and Costs • Evaluating Performance • Close out
  3. 3. Ability to analyse problems Interpersonal skills Creativity Open and Ethical Works to Time scales Communication Customer focus Change management
  4. 4. Good quality TOR • Output based - Types of outputs • Sound realistic requirements, KPIs, SLAs • Input days and budget Input Choosing Well Contributions to Long term change (impact) • Articulate goal towards which the consultancy is contributing
  5. 5. Clear roles (client vs consultant) Risk management Adherence to procedures Managing Well Working relationships – client and consultant Manage conflict in constructive ways
  6. 6. Code of ethical and professional conduct Responsibility for procurement and application of standards sits with the executing agency Procurement of goods (computer etc.) as general support to TA activities Consultants should represent quality or performance of that being offered to the procurer, including under sub-contracting Procuring Services
  7. 7. Several levels: • Quality and timeliness of deliverables • Quality of relationships • Meeting objectives • Expectations discussed throughout and not only at end of assignment Assessing Performance
  8. 8. Managing Costs Cost items - Fees, per diem for national and international consultants Costs associated with report preparation, communications
  9. 9. Close out properly! • Final deliverable from consultant • Final disbursement and reconciliation/final financial report (certified) • Evaluate performance of consultants/executing agencies as part of close-out evaluation in close-out stage • Feedback, Lessons Learned
  10. 10. CDB’s Mission To be the leading catalyst for development resources into the Region, working in an efficient, responsive and collaborative manner with all our member countries and development partners—to achieve social and economic development. “ THANK YOU!