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7
Steps to Convince Non-Paying
Clients to Pay What They Owe
Is Your Client Not Paying You?
What if every client you worked with
decided to pay late, or not pay you at all?
If you’re dealing with a freelance client who
won’t pay, and not sure what to do next...
...here are steps you can take to finally
get paid what you’re owed!
...here are steps you can take to finally
get paid what you’re owed!
Establish Rules from
the Beginning1
Establish Rules from
the Beginning1
Teach clients how to treat you!
You’re the boss, remember?
Don’t let them mistreat you, not pay for
your work, or get away with being
unethical about a business deal.
Even if it takes more time than it’s worth,
it’s often more important to establish
professional boundaries.
While you’re in the process of establishing
boundaries, don’t do anymore work
for this client until you get paid.
While you’re in the process of establishing
boundaries, don’t do anymore work
for this client until you get paid.
Determine the Cause
of Non-Payment2
Determine the Cause
of Non-Payment2
Sometimes, checks really do
get lost, or the bank numbers
were input incorrectly.
Figure out if the non-payment reason a
legit issue or just a misunderstanding
or technical problem.
Perhaps the issue is with the payment
processor and not the client themselves.
Your job is to remain calm and determine the
cause of the non-payment, then work to resolve it.
Exhaust All
the Avenues3
Exhaust All
the Avenues3
Do whatever you can to ensure that
you’ve done your research and have
exhausted all the avenues o...
Try calling
their office.
Try calling
their office.
Ask friends or
coworkers who you
know worked with
this client & ask
them about their
payment
exp...
Try calling
their office.
Ask friends or
coworkers who you
know worked with
this client & ask
them about their
payment
exp...
Seriously, some companies are so disorganized
that they never communicate with each
other and have no idea what’s really g...
Send Them a
Warning Email4
Send Them a
Warning Email4
If you truly feel like you’ve done
everything you can (outside of legal
force) send your non-pa...
This will show them that you mean business
and it can serve as written proof that you
gave them ample time to rectify the ...
Here’s an example
that works!
Notice all of the methods used to contact them
(to no avail) are listed, the exact dates, their
promise, information about...
Reach Out to a
Lawyer for Help5
Reach Out to a
Lawyer for Help5
If you truly feel like you’ve done
everything you can (outside of legal
force), send your ...
Have a lawyer friend send a letter (on their
professional letterhead) stating that you plan
to pursue this matter further,...
Mail this letter via snail mail with return receipt
requested notifying them that they are X days overdue
for payment and ...
If you’re not paid within X amount of time, you will
pursue further legal action. Make sure you keep
the receipt for when ...
You don’t even have to pay a lawyer to do this, just
ask your friend if you can use their stationary.
You don’t even have to pay a lawyer to do this, just
ask your friend if you can use their stationary.
Put the Client
on Blast6
Put the Client
on Blast6
Still not getting anywhere with a
client who doesn’t want to pay?
Follow through with your threat...
Call the
client or
company out
by name.
Call the
client or
company out
by name. Alert your entire
community via
social media (like
a private
Facebook group)
or ev...
Call the
client or
company out
by name. Alert your entire
community via
social media (like
a private
Facebook group)
or ev...
You’re not doing this out of spite, and you
should still be respectable about your words,
but make it known that clients c...
Consider Small
Claims Court7
Consider Small
Claims Court7
There comes a time when
you can either give up on
getting paid, or pursue the
matter via smal...
You could be spending your time and
energy working with clients who
actually want to pay you.
Be sure to weigh out the principle of the
matter as well as how much you’ll get paid, and
any fees you’ll pay the court or...
Sometimes it’s
worth teaching
your client (and
yourself) how
the business side of
freelancing is to
be conducted.
Ready to
supercharge your
online business?
Join The
Club!
Join The
Club!
Click to sign up
FOR FREE!
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How to Deal With a Freelance Client Who Doesn’t Pay

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If you’re dealing with a freelance client who won’t pay, and not sure what the next step is, here are steps I took to finally get paid what I was owed. I share the exact email template I used plus a few extra tips you can use to get paid what you deserve!

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How to Deal With a Freelance Client Who Doesn’t Pay

  1. 1. 7 Steps to Convince Non-Paying Clients to Pay What They Owe Is Your Client Not Paying You?
  2. 2. What if every client you worked with decided to pay late, or not pay you at all?
  3. 3. If you’re dealing with a freelance client who won’t pay, and not sure what to do next...
  4. 4. ...here are steps you can take to finally get paid what you’re owed!
  5. 5. ...here are steps you can take to finally get paid what you’re owed!
  6. 6. Establish Rules from the Beginning1
  7. 7. Establish Rules from the Beginning1 Teach clients how to treat you! You’re the boss, remember?
  8. 8. Don’t let them mistreat you, not pay for your work, or get away with being unethical about a business deal.
  9. 9. Even if it takes more time than it’s worth, it’s often more important to establish professional boundaries.
  10. 10. While you’re in the process of establishing boundaries, don’t do anymore work for this client until you get paid.
  11. 11. While you’re in the process of establishing boundaries, don’t do anymore work for this client until you get paid.
  12. 12. Determine the Cause of Non-Payment2
  13. 13. Determine the Cause of Non-Payment2 Sometimes, checks really do get lost, or the bank numbers were input incorrectly.
  14. 14. Figure out if the non-payment reason a legit issue or just a misunderstanding or technical problem.
  15. 15. Perhaps the issue is with the payment processor and not the client themselves.
  16. 16. Your job is to remain calm and determine the cause of the non-payment, then work to resolve it.
  17. 17. Exhaust All the Avenues3
  18. 18. Exhaust All the Avenues3 Do whatever you can to ensure that you’ve done your research and have exhausted all the avenues of getting their attention.
  19. 19. Try calling their office.
  20. 20. Try calling their office. Ask friends or coworkers who you know worked with this client & ask them about their payment experience.
  21. 21. Try calling their office. Ask friends or coworkers who you know worked with this client & ask them about their payment experience. Do a search online and find the client’s Twitter handle and reach out to the social team.
  22. 22. Seriously, some companies are so disorganized that they never communicate with each other and have no idea what’s really going on.
  23. 23. Send Them a Warning Email4
  24. 24. Send Them a Warning Email4 If you truly feel like you’ve done everything you can (outside of legal force) send your non-payment client a warning email.
  25. 25. This will show them that you mean business and it can serve as written proof that you gave them ample time to rectify the situation.
  26. 26. Here’s an example that works!
  27. 27. Notice all of the methods used to contact them (to no avail) are listed, the exact dates, their promise, information about the contract, and written notice about further action.
  28. 28. Reach Out to a Lawyer for Help5
  29. 29. Reach Out to a Lawyer for Help5 If you truly feel like you’ve done everything you can (outside of legal force), send your non-payment client a warning email.
  30. 30. Have a lawyer friend send a letter (on their professional letterhead) stating that you plan to pursue this matter further, and that you’re applying X% fee to the invoice each month.
  31. 31. Mail this letter via snail mail with return receipt requested notifying them that they are X days overdue for payment and as per the contract you are owed $X.
  32. 32. If you’re not paid within X amount of time, you will pursue further legal action. Make sure you keep the receipt for when they sign for the letter.
  33. 33. You don’t even have to pay a lawyer to do this, just ask your friend if you can use their stationary.
  34. 34. You don’t even have to pay a lawyer to do this, just ask your friend if you can use their stationary.
  35. 35. Put the Client on Blast6
  36. 36. Put the Client on Blast6 Still not getting anywhere with a client who doesn’t want to pay? Follow through with your threats and put them on blast.
  37. 37. Call the client or company out by name.
  38. 38. Call the client or company out by name. Alert your entire community via social media (like a private Facebook group) or even on your blog.
  39. 39. Call the client or company out by name. Alert your entire community via social media (like a private Facebook group) or even on your blog. Warn other freelancers not to work with them or use their services.
  40. 40. You’re not doing this out of spite, and you should still be respectable about your words, but make it known that clients can’t treat business owners this way.
  41. 41. Consider Small Claims Court7
  42. 42. Consider Small Claims Court7 There comes a time when you can either give up on getting paid, or pursue the matter via small claims court.
  43. 43. You could be spending your time and energy working with clients who actually want to pay you.
  44. 44. Be sure to weigh out the principle of the matter as well as how much you’ll get paid, and any fees you’ll pay the court or a lawyer.
  45. 45. Sometimes it’s worth teaching your client (and yourself) how the business side of freelancing is to be conducted.
  46. 46. Ready to supercharge your online business?
  47. 47. Join The Club!
  48. 48. Join The Club! Click to sign up FOR FREE!

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