SIX MONTHS IN
Caravan Studios Update
THE METHODOLOGY
Generate
Convene people working
in a particular issue
area. Generate ideas.
Design
Gather ideas and draft.
Create prototypes.
Select
Encourage the
community to vote for
the right tool for them.
Select the best.
Build
Invite technologists to
hack a solution. Build a
tool.
Use
Publish the tool for
everyone to access.
Create impact in the
community.
THE WORK
9 Generators have resulted in 58
Ideas with 4 Prototypes and 405
community touch points.
SafeNight
Mobile service that
allows organizations to
crowd source funding for
hotel rooms when an
individual needs urgent...
Campfire
Deploy known
volunteers to meet
urgent, previously
unknown needs.
• Alpha: TBD
• V1: TBD
• Field Review: July
16 ...
Cookstove
Provide an easy
interface to allow a
community member to
find the nearest place, in
time and location, for a
you...
Lantern
Illuminate the
connection between
housing costs and
intimate partner
violence.
Also in development
Privacy Shield
• Installed by a website
owner
• Allows a website
viewer, in a public place
like a libr...
OUR LEARNINGS
1. The interface matters.
A lot.
2. We need community
editable ways to manage
the data.
3. The Generators work.
4. But not everything we
thought was a Generator
was a Generator.
5. We have a lot of
opportunities to talk about
TechSoup’s other services.
THE END
Informed by
• Change by Design by Tim Brown
• Do Things That Don’t Scale by Paul Graham
• Harper High School (part 1 and 2...
Colophon
• Camping Icon Set from WeGraphics
• Campfire black clip art
• Objects Pocket lantern icon
• Marnie Webb at Vizify
Caravan Studios is a division of TechSoup
Global, a 501(c)3 nonprofit organization.
We hope you will connect with us at:
@caravanstudios
http://www.caravanstudios.org
and
@techsoup
http://www.techsoupglobal...
Six Months In: Caravan Studios Update
Six Months In: Caravan Studios Update
Upcoming SlideShare
Loading in …5
×

Six Months In: Caravan Studios Update

1,651 views

Published on

We did this update for a TechSoup Global audience. We thought you might be interested in it.

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,651
On SlideShare
0
From Embeds
0
Number of Embeds
532
Actions
Shares
0
Downloads
8
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • Includes: 324 twitter followers45 Generator attendees3 Generator funders 32 newsletter subscribers
  • http://caravanstudios.mindmixer.com
  • LINK TO APP IN MARKETPLACE
  • Request invite to alpha versionLink to app in MarketplaceName 4Bells; identity not yet done
  • Privacy Shield: flyer based on what we learned at YTHLiveDV API: great case study to learn what it will take to help organizations open up their data
  • Yes. The data for cookstove is out in the world. It’s all over the internet. But it is completely disaggregated. It’s in a map over on the California of Education website, pieces of it are buried in 211.org. If you use the search bar as your interface, you know the right words to use, you speak English, and you have time and Internet connection you can (probably) find the information. But it isn’t easy. And it doesn’t help the educator, the librarian, the bus driver, the store owner that is talking to a hungry kid and wants to quickly point them the right way. The interface – making it as easy as possible to search the right information – is going to end up informing a lot of our work.
  • And those ways need to work for the community. We don’t have an answer to this yet but we are getting glimpses. The Oakland Answers project – done by librarians and others as a part of the National Day of Civic Hacking – has been informing us. It’s a natural language interface to information spread throughout the Oakland City website (check with Sarah to be sure I got that right). Can we apply that process to other information? Can we make a platform – or use an existing platform like Quora – to make this dead easy? Can we work with librarians to meet this needs in their communities?The work with NNEDV is also informative here. What is a process by which we can robustly organize data that exists? What are the needs of the owning organization to provide context and how do we use technology and legal tools to help provide some of that context?And how do we do all this in a way that doesn’t place an undue burden on the organizations participating?We think the answers here will not just full the development of cross organization tools but they will also
  • We didn’t know that when we started. We thought they would be good community conversations and they’d inform how we sourced ideas. But they work. They reliably get us opportunities for technology intervention and engage users in the solutions. Two of the things we are currently working on came directly out of the generators. We have the possibility for more, we just want to get more community feedback first to better understand the project. Now that we know they work, we want to move forward and figure out how we do them in a more wide spread way and with more participants. That means improving the supporting materials, describing how pre-generator research happens (and doing much of it on the hacker helper site as it’s relaunched in Net2) and integrating that information with our existing networks where it’s valuable. We also need to understand more about how this folds into next steps, like design events, in ways that are participatory, meaningful to the engaged community, and
  • We have a partnership with Eventbrite to provide support to a series of generators. They are interested in understanding how to improve their events management platform specifically for nonprofits. Laura Huddle, our contact there, quickly got the idea of generators and wanted us to participate.We used our normal method – reached out to to orgs working in a common issue area, providing the same framing – and got results. But not the same kind. The nature of these generators ended up being much more focused on capacity building. Why? We think it’s because they were function specific more than issue specific. We netted good follow up information for TechSoup’s Global Media team (auction software integration as an example) and this makes us see places where we can do more work advocating with the companies we participate with. For example: We can follow up with our broader audience to find out the kind of Auction software that organizations are most likely to use, share that with eventbrite so that they can build an integration (as they have with a wide variety of other tools). We can also feed that information back to our audience in an instructional way. Finally, it provides an opportunity for us to bundle cloud products together in a way that makes sense to our users.We can do more of these but they are something different than Generators, the have a different output and we need to do some work to define that.
  • We get good interest in NGOk.We talk about the data services a lot, in general, providing a good visibility to TechSoup’s reach.We even give people that know us a new way to think about the work we are doing. Case in point? Microsoft thought of Volunteer Manager as a Caravan opportunity. Marnie had the initial conversation before folding it into the other work we are doing with Microsoft.
  • Six Months In: Caravan Studios Update

    1. 1. SIX MONTHS IN Caravan Studios Update
    2. 2. THE METHODOLOGY
    3. 3. Generate Convene people working in a particular issue area. Generate ideas.
    4. 4. Design Gather ideas and draft. Create prototypes.
    5. 5. Select Encourage the community to vote for the right tool for them. Select the best.
    6. 6. Build Invite technologists to hack a solution. Build a tool.
    7. 7. Use Publish the tool for everyone to access. Create impact in the community.
    8. 8. THE WORK
    9. 9. 9 Generators have resulted in 58 Ideas with 4 Prototypes and 405 community touch points.
    10. 10. SafeNight Mobile service that allows organizations to crowd source funding for hotel rooms when an individual needs urgent help and there is no appropriate and available shelter space. • V1: July 3 • V1.x: TBD • Field Review: July 3 – August 25, 2013 • Platforms: Win 7.8+, mobile • Partner: AidMatrix
    11. 11. Campfire Deploy known volunteers to meet urgent, previously unknown needs. • Alpha: TBD • V1: TBD • Field Review: July 16 – August 30 • Platforms: Win 8, mobile; html5 • Partner: JayStack
    12. 12. Cookstove Provide an easy interface to allow a community member to find the nearest place, in time and location, for a youth to get a free meal.
    13. 13. Lantern Illuminate the connection between housing costs and intimate partner violence.
    14. 14. Also in development Privacy Shield • Installed by a website owner • Allows a website viewer, in a public place like a library, to click a button to obscure key words and graphics on a page. DV API • Make data from NNEDV annual census available in a technological format • Work with a social benefit training organization to organize the data • Work with a volunteer to put the data behind an API
    15. 15. OUR LEARNINGS
    16. 16. 1. The interface matters. A lot.
    17. 17. 2. We need community editable ways to manage the data.
    18. 18. 3. The Generators work.
    19. 19. 4. But not everything we thought was a Generator was a Generator.
    20. 20. 5. We have a lot of opportunities to talk about TechSoup’s other services.
    21. 21. THE END
    22. 22. Informed by • Change by Design by Tim Brown • Do Things That Don’t Scale by Paul Graham • Harper High School (part 1 and 2) from This American Life • Cognitive Surplus by Clay Shirky • The Atlantic Cities • The Vocabulary of Politics by T.D. Weldon • Changing the City on Medium • How to Ask a Question the Smart Way by ESR • How to Be a Leader in Your Field by Phil Agre • Networking on the Network by Phil Agre
    23. 23. Colophon • Camping Icon Set from WeGraphics • Campfire black clip art • Objects Pocket lantern icon • Marnie Webb at Vizify
    24. 24. Caravan Studios is a division of TechSoup Global, a 501(c)3 nonprofit organization.
    25. 25. We hope you will connect with us at: @caravanstudios http://www.caravanstudios.org and @techsoup http://www.techsoupglobal.org

    ×