Can Agility Change the World?

1. Can agility change the world? Bridging The Digital Divide #BeUnlikely Cara Turner South Africa COO Agile Coach | Disruptive Educator | Community Builder

2. What makes a hero?

3. What makes a hero?

4. But we’re too busy… With the problems in front of us

5. Scarcity Science Sendhil Mullainathan & Eldar Shafir Never Enough time, money, trust, security No Slack Constant Anxiety Poorer decisions Greater cost of mistakes No ‘stop & think’ time Failure demand Tunneling More problems to solve Tradeoffs “The bandwidth tax”

6. The Scarcity Trap Sendhil Mullainathan & Eldar Shafir “When people have very little, they undertake behaviors that maintain or reinforce their future disadvantage. If you have very little, you often behave in such a way so that you'll have little in the future.”

7. Effect of Design

8. Cockpit Design

9. One Small Change

10. One Small Change feedback Supports decision making easy to adopt

11. Agility & Scarcity Tools & practices that: - improve feedback - support decision-making - easy to adopt

12. Change Superpowers

13. The Network Effect

14. The Network Effect

15. Downward Spiral

16. Positive Influences

17. Upward Spiral

18. Upward Spiral

19. The Network Effect clients electricity transport learning resources commercial environment Improvement cycle family responsibilities attention team security skills healthy economy premises prioritization product owner contract backlog release schedule organization objectives

20. The Network Effect clients electricity transport learning resources commercial environment Improvement cycle family responsibilities attention team security skills healthy economy premises prioritization product owner contract backlog release schedule organization objectives

21. Continual Improvements “We are uncovering better ways of developing software by doing it and helping others do it.” - The Agile Manifesto (2001)

22. Emerging Tools User Stories Behaviour Driven Development Jobs to Be Done The right thing Double Loop Learning facilitation CollaborationScrum Motivation Back of Room TrainingCynefin Impact Mapping Deliberate Discovery making sense Relative Estimates Story Mapping Continuous Delivery No Estimates releases MVP Lean StartUp Test Driven Development Pair Programming coding Continuous Integration

23. “We” are uncovering… Esther Derby, Diana Larson Ken Schwaeber & Jeff Sutherland Daniel Pink Dave Snowden Gojko Adzic Dan North making sense Mike Cohn Jeff Patton Vasco Duarte releases Frank Robinson coding Collaboration Ron Jeffries Alan Klement The right thing Liz KeoghEric Ries Kent Beck Ward Cunningham Martin Fowler Jez Humble Jean Tabaka Sharon Bowman

24. So what’s next?

25. Yours to Discover

26. All Kinds of Heroes The problem in front of you

27. All Kinds of Heroes Challenge: One demographic holds most skills

28. Equality Scarcity and Privilege Justice

29. Equality

30. Privilege “Tall people are just better” System designed for tall people See advantages as innate, not designed

31. Justice “Help short people to be like tall people” System designed for tall people (Workaround)

32. Equality “Everyone’s perspective counts” System designed for people

33. Change the System? Why do we need this?

34. Innovation is Social

35. Diversity Dividend more likely to report financial returns above their national industry median The Diversity Dividend - McKinsey 2013 15% Gender Diversity 35% Ethnic Diversity

36. Diversity Dividend Diversity + inclusion = improved business performance. Gender and racial diversity are often lead indicators of a healthy organization that is fishing from a deeper pool of talent, accessing a deeper knowledge bank, and leveraging those resources throughout the business value chain. – Deloitte “A Global Diversity Dividend” Resetting horizons: Global human capital trends 2013

37. But change is hard “Gestures cost money: to achieve benefits and avoid costs, businesses need to see diversity as a strategic resource.” The Business Case for Equality and Diversity Department for Business, Innovation and Skills, UK Gov

38. Sound familiar? We have a culture of Transformation We’ve built a community of skills, excellence, expertise

39. Start the conversation Change routines: - Mentorship - Change way we recruit - Extend invitations Use agile skills: - Create a safe space - Talk about the issues

40. Scarcity & Diversity Why is it so hard to create a diverse workplace? Too few appropriately skilled people (currently)

41. Poverty & Opportunity Employed: 15,6 m Not actively seeking work: 15,1m 43% 42% 15% Work seekers: 5,2m Workforce: 35,9m Stats SA Q2 2015

42. Work-seeker Skill Levels 73% 10% 17% Do not qualify: 14,7m Work Seekers: 2,1m Not actively seeking work: 3,5m Broad Unemployment: 20,3m Qualify for Tertiary Education: 5,6m Stats SA Q2 2015

43. Poverty & Opportunity Employed: 17,7 m Not actively seeking work: 15,1m Work seekers: 3,1m Workforce: 35,9m 49% 42% 9% Possible Stats 201?

44. Scarcity: Jobs vs Skills

45. Agile Education Software developers Untapped talent

46. Agile Education

47. The Network Effect learning resourceseducation commercial environment career growthfinancial stability healthy economy employment security social support childcare healthcare transport food waterfamily responsibilities sanitationprivacy sleep personal safety electricity study time attention teaching skillsnutrition

48. The Digital Divide childcare healthcare food electricity waterfamily responsibilities sanitationprivacy sleep personal safety learning resources career growth financial stability healthy economy security employment social support education commercial environment study time attention teaching skills transport nutrition

49. Bridging childcare healthcare food waterfamily responsibilities sanitationprivacy sleep personal safety learning resources commercial environment career growth financial stability healthy economy security employment social support education electricity study time attention teaching skills transport nutrition

50. Agile Education

51. Pull-based Education

52. Achievement Unlocked

53. Conquer Digital Divide

54. (Our)next challenge: Scaling Agile Training

55. What’s yours?

56. Creating Change

57. Let’s tackle the Wicked Problems … and find out. Can Agility Change the World?

58. #BeUnlikely Be yourself Rise to challenges

59. Cara Turner Cape Town, South Africa Get in Touch projectcodeX.co sugsa.org.za twitter: @cara_faye slideshare.net/carafaye The best way to predict the future is to invent it. - Alan Kay