Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Top 20 Most Popular CRM Software

1,711 views

Published on

Top 20 Most Popular Customer Relationship Management Software by Capterra
http://www.capterra.com/customer-relationship-management-software/#infographic

Published in: Software
  • Be the first to comment

Top 20 Most Popular CRM Software

  1. 1. Top Customer Relationship Management (CRM) Software
  2. 2. The Top 20 1 2 3 4 5 6 7 8 9 10
  3. 3. The Top 20 11 12 13 14 15 16 17 18 19 20 Commence
  4. 4. Pricing Guide = $0-35 monthly $0-500 one time fee = $35-70 monthly $500-1000 one time fee = $70+ monthly $1000+ one time fee $ $$ $$$
  5. 5. Social -Facebook: 337,000 -LinkedIn: 259,229 -Twitter: 186,000 -Google+: 19225 -Klout Score: 88 Users: 5,000,000 Customers: 104,000 Vendor Size: 200+ employees Web based Price: $$
  6. 6. Social -Facebook: 28,000 -LinkedIn: 15,966 -Twitter: 3,639 -Google+: 381 -Klout Score: 70 Users: 10,000,000 Customers: 50,000 Vendor Size: 200+ employees Web based Price: $
  7. 7. Vendor Size: 200+ employees Installed, Web based Price: $$ Social -Facebook: 18,142 -LinkedIn: 1,563 -Twitter: 3,566 -Google+: 28 -Klout Score: 51 Users: 6,300,000 Customers: 77,000
  8. 8. Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$$ Social -Facebook: 4,105 -LinkedIn: 411,224 -Twitter: 20,300 -Google+: 17804 -Klout Score: 61 Users: 8,000,000 Customers: 10,000
  9. 9. Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Installed, Web based Price: $$ Social -Facebook: 34,746 -LinkedIn: 41,044 -Twitter: 22,200 -Google+: 643 -Klout Score: 64 Users: 4,000,000 Customers: 40,000
  10. 10. Vendor Size: 51-­‐200 employees Installed, Web based Price: $$ Social -Facebook: 1,140 -LinkedIn: 1,379 -Twitter: 2,296 -Google+: 84 -Klout Score: 51 Users: 1,000,000 Customers: 35,000
  11. 11. Vendor Size: 200+ employees Web based Price: $$$ Social -Facebook: 13,000 -LinkedIn: 1,077,396 -Twitter: 14,700 -Google+: 43 -Klout Score: 50 Users: 4,600,000 Customers: 5,000
  12. 12. Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$ From Capterra review: SugarCRM is the best CRM, easy to use, solid and robust, easy to integrate with ERP, VoIP, Jaspersoft and Revolution. Social -Facebook: 4,648 -LinkedIn: 5,899 -Twitter: 10,900 -Google+: 1170 -Klout Score: 62 Users: 1,000,000 Customers: 7,000
  13. 13. Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$$ From Capterra review: No other software can do this - It's not just online marketing it's fully integrated marketing software that even gives you a visual campaign builder to boot! Social -Facebook: 53,374 -LinkedIn: 5,379 -Twitter: 29,700 -Google+: 1661 -Klout Score: 74 Users: 73,071 Customers: 21,043
  14. 14. Vendor Size: 51-­‐200 employees Web based Price: $ Social -Facebook: 3,413 -LinkedIn: 1,055 -Twitter: 7,357 -Google+: 9 -Klout Score: 50 Users: 70,000 Customers: 40,000
  15. 15. Vendor Size: 200+ employees Web based Price: $$ Social -Facebook: 1,028 -LinkedIn: 31,979 -Twitter: 3,301 -Google+:217 -Klout Score: 55 Users: 742,000 Customers: 14,000
  16. 16. Commence Vendor Size: 1-­‐50 employees Capterra Ra?ng: ★★★★★ Web based Price: $$ Social -Facebook: 712 -LinkedIn: 52 -Twitter: 523 -Google+: 91 -Klout Score: 41 Users: 80,000 Customers: 8,000 From Capterra review: Commence is hands down the very best CRM solution on the market for small-to-medium sized businesses.
  17. 17. Vendor Size: 200+ employees Installed, Web based Price: $$$ Social -Facebook: 219 -LinkedIn: 206 -Twitter: 249 -Google+: 69 -Klout Score: 40 Users: 450,000 Customers: 5,500
  18. 18. Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$ From Capterra review: The best thing about going with Salesboom.com CRM was the after sale training and support. Social -Facebook: 2,816 -LinkedIn: 162 -Twitter: 5,127 -Google+: 2 -Klout Score: 22 Users: 95,000 Customers: 5,800
  19. 19. Vendor Size: 51-­‐200 employees Web based Price: $$ Social -Facebook: 166 -LinkedIn: 104 -Twitter: 1,145 -Google+: 12 -Klout Score: 37 Users: 1,000,000 Customers: 2,000
  20. 20. Vendor Size: 200+ employees Installed, Web based Price: $$ Social -Facebook: 1,036 -LinkedIn: 702 -Twitter: 680 -Google+: 119 -Klout Score: 41 Users: 170,000 Customers: 1,500
  21. 21. Vendor Size: 1-­‐50 employees Capterra Ra?ng: ★★★★★ Web based Price: $$ From Capterra review: I am totally sold on SalesNexus and can not imagine my business without it now. It is changing everything for us. Social -Facebook: 4,909 -LinkedIn: 153 -Twitter: 5,833 -Google+: 18 -Klout Score: 48 Users: 20,000 Customers: 4,000
  22. 22. Vendor Size: 1-­‐50 employees Web based Price: $ Social -Facebook: 78 -LinkedIn: 202 -Twitter: 621 -Google+: 0 -Klout Score: 25 Users: 50,000 Customers: 5,000
  23. 23. Vendor Size: 1-­‐50 employees Web based Price: $ Social -Facebook: 2,118 -LinkedIn: 940 -Twitter: 10,400 -Google+: 1746 -Klout Score: 66 Users: 49,000 Customers: 1,200
  24. 24. Vendor Size: 1-­‐50 employees Web based Price: $$ Social -Facebook: 36 -LinkedIn: 67 -Twitter: 495 -Google+: 7 -Klout Score: 45 Users: 5,653 Customers: 4,565
  25. 25. THE TOP 5 By Total Customers Salesforce Swiftpage Zoho Microsoft Dynamics Apptivo 104 k 77 k 50 k 40 k 40 k THE TOP 5 By Total Users Zoho SAP Swiftpage Salesforce Oracle 10 m 8 m 6.3 m 5 m 4.6 m
  26. 26. THE TOP 5 By Social Media Followers Salesforce Infusionsoft Microsoft SAP Oracle Dynamics 186 k 29.7 k 22.2 k 20.3 k 14.7 k Salesforce Infusionsoft Microsoft Zoho Swiftpage Dynamics 337 k 53.4 k 34.7 k 28 k 18.1 k Oracle SAP Salesforce Microsoft Sage Dynamics 1.08 k 411 k 259 k 41 k 32 k

×