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The swan song of paper‐based business workflows has been replayed over the last 20+ years. Innovators continue to work on ways to close the digital divide that exists between central IT and the edges of the enterprise where paper forms capture stubbornly prevails. Emerging technologies such as EDI, XML, ACH
transactions, email, PDFs, TIFFs and eforms have facilitated rapid information exchange and helped
automate digital workflows. But none has eliminated our business dependence on paper‐based forms inthe out‐patient clinic, on the shipping dock or delivery truck, or the construction‐inspection site. As a
result, many paper‐based business transactions remain.