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Life Resource Center

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Learn about the Life Resource Center.

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Life Resource Center

  1. 1. Title: Life Resource Center Scene (opening page): Title Page Slide number: 1Skill or Concept: understanding the LRC Animation (yes or no): No Graphics (yes or no): yes Audio (yes or no): noNotes:Title: Arial, 40, centeredName: Arial font, 28, Understanding thecenteredDate: Arial font, 18,centeredArrow in right lowercorner labeled “next” or“forward.” Life Resource CenterSlide design: light blue Candice Brownand orange colorscheme April 16, 2012Audio: narrated from textbox below NextText/Audio Narration: Today you will be learning about four key parts of the Life Resource Center and how our students canbenefit from the four resources available. By the end of the training you will be able to identify the four main resources in the LifeResource Center and how to apply them to your students’ needs.
  2. 2. Title: Life Resource Center Scene: Performance-based Learning Objectives Slide number: 2Skill or Concept: understanding objectives Animation (yes or no): yes Graphics (yes or no): no Audio (yes or no): YesNotes:Title Font: Arial, 28 Performance-based LearningContent Font: Arial, 20Arrow in right lower Objectivescorner labeled “next” or“forward.” Arrow in leftlower corner labeled PBO #1: Managers and employees of the university will“back” or “previous.” be able to describe the four main resources in the LifeAnimation: Title dropsdown from the top, slide Resource Center during a team presentation with atcontent comes in fromthe left, one PBO at a least three benefits of each resource.time.Audio: narrated from textbox below PBO #2: Managers and employees of the university will keep a 2 week electronic journal on the strategies you used to implement the Life Resource Center into your calls with no more than 3 errors. Back NextText/Audio Narration: There are two objectives for this training. By the end of the training session you will be able to describethe four main resources in the Life Resource Center during a team presentation with at least three benefits of each resource.You will also keep a two week journal on the strategies you have used to implement the Life Resource Center into your calls withno more than three errors.
  3. 3. Title: Life Resource Center Scene: Life Resource Center Slide number: 3Resources 1 and 2Skill or Concept: Pre-training on LRC Animation (yes or no): Yes Graphics (yes or no): yes Audio (yes or no): yesresourcesNotes:Title Font: Arial, 28 Life Resource CenterContent Font: Arial, 24Sub bullets: Arial, 16Arrow in right lowercorner labeled “next” or • Counseling Services“forward.” Arrow in leftlower corner labeled“back” or “previous.”Animation: Title drops infrom the tops. Bulletsshould come in from theleft one at a time insynch with narration andgraphic following thebullet. Students canhover over each title to • Financial Counselingread more about theresources; audio willread along from audionarration.Audio: narrated fromtext box below Back NextText/Audio Narration: The Life Resource Center consists of four main resources available to students. It is important to know these four resources andthe services that they provide to your students. Use your mouse to hover over the titles to learn more. First, there is free counseling sessions to providecounseling for family, self, school and other related issues. Second, free financial counseling to help students manage their finances.
  4. 4. Title: Life Resource Center Scene: Life Resource Center Slide number: 4Resources 3 and 4Skill or Concept: Pre-training on LRC Animation (yes or no): Yes Graphics (yes or no): yes Audio (yes or no): yesresourcesNotes:Title Font: Arial, 28 Life Resource CenterContent Font: Arial, 24Sub bullets: Arial, 16Arrow in right lowercorner labeled “next” or • Life/Career Coaching“forward.” Arrow in leftlower corner labeled“back” or “previous.”Animation: Title drops infrom the tops. Bulletsshould come in from the • Work-life Consultantsleft one at a time insynch with narration andgraphic following thebullet. Students canhover over each title toread more about theresources; audio willread along from audionarration.Audio: narrated fromtext box below Back NextText/Audio Narration: The third resource is the Life/Career Coaching that provides support in juggling all aspects of life; including time management.Last, the work-life Consultants provide students with professionals in the field they are seeking employment to guide them in the right direction.
  5. 5. Title: Life Resource Center Scene: Life Resource Center Slide number: 5Skill or Concept: How to access LRC Animation (yes or no): Yes Graphics (yes or no): yes Audio (yes or no): noand Key TermsNotes:Title Font: Arial, 28 Life Resource CenterContent Font: Arial, 24Sub bullets: Arial, 16 • Log on to student websiteArrow in right lower • https://ecampus.phoenix.edu/portal/portal/publicorner labeled “next” or“forward.” Arrow in left c/login.aspxlower corner labeled“back” or “previous.” • Click on “Program” tabAnimation: Title drops infrom the top. Bullets • Find “Services” and click on Lifeshould come in one at atime in synch with Resource Centernarration and then lastwill be the graphic.Audio: narrated fromtext box below Back NextText/Audio Narration: During this part of the presentation please feel free to take notes and perform the steps at your computerso you can follow along. The Life Resource Center can be assessed through the student website. If you are not a student pleaseuse the fake username and password from your desktop. Once you have logged in to the website, click the program tab at thetop of the page. Then scroll down until you see Services and click on Life Resource Center. This will take you to the outside site.
  6. 6. Title: Life Resource Center Scene: Counseling Services Slide number: 6Skill or Concept: Counseling Animation (yes or no): yes Graphics (yes or no): yes Audio (yes or no): YesServicesNotes:Title Font: Arial, 28Content Font: Arial, 24 Counseling ServicesArrow in right lowercorner labeled “next” or“forward.” Arrow in leftlower corner labeled -managing stress“back” or “previous.”Animation; Title drops -school, work, or daily Available 24/7/365down from the top.Bullets come in from the lifeleft, one at a time. Lastwill be the graphic, fadedin. -family concerns Online orAudio: narrated from text -anxiety phonebox below -depression Master’s Level -grief Clinicians -self-esteem -substance abuse Back NextText/Audio Narration: Counseling services are available through the life resource center. Counseling services focus on issuesincluding; managing stress, school, work, or daily life, family concerns, anxiety, depression, grief, self-esteem, and/or substanceabuse. The counselors are Master’s level clinicians available by online or phone appointments and are available 24/7/365 days.
  7. 7. Title: Life Resource Center Scene: Financial Counseling Slide number: 7Skill or Concept: Financial Animation (yes or no): yes Graphics (yes or no): yes Audio (yes or no): YesCounselingNotes:Title Font: Arial, 28Content Font: Arial, 24 Financial CounselingArrow in right lowercorner labeled “next” or“forward.” Arrow in leftlower corner labeled -debt management“back” or “previous.” AvailableAnimation; Title drops -bankruptcy Mon-Fri Sat. by app.down from the top.Bullets come in from the preventionleft, one at a time. Lastwill be the graphic, fadedin. - Follow up MailAudio: narrated from text housing, education, a Support and Materialsbox below nd financial planning Toll-free Phone Sessions Back NextText/Audio Narration: Financial counseling will assist students with debt management, bankruptcyprevention, housing, education, and financial planning. Financial counseling services are only available through a toll-free phonenumber. Counselors will send follow up support through the mail with additional materials. These services are available Mondaythrough Friday and Saturdays by appointment only.
  8. 8. Title: Life Resource Center Scene: Life Career Coaching Slide number: 8Skill or Concept: Life Career Animation (yes or no): yes Graphics (yes or no): Audio (yes or no): YesCoachingNotes:Title Font: Arial, 28Content Font: Arial, 24 Life Career CoachingArrow in right lowercorner labeled “next” or“forward.” Arrow in left • Monday-Fridaylower corner labeled“back” or “previous.”Animation; Title dropsdown from the top. Text • 1st session 1box with bullets come infrom the left, one at a hourtime and graphics willfade in after the text from Availability • Subsequent bi-each text box. weekly 30 mins • SociologyAudio: narrated from textbox below Session • Psychology Length • Career Development Coaches Expertise Back NextText/Audio Narration: Life career coaching consists of mentoring, time management skills, work-life balancing skills, andmanaging transitions. The life career coaches are available Monday through Friday. The initial coaching is about one hour long.Subsequent sessions are bi-weekly and last about 30 minutes. The coaches’ expertise falls under sociology, psychology, andcareer development.
  9. 9. Title: Life Resource Center Scene: Work-life Consultants Slide number: 9Skill or Concept: Work-life Animation (yes or no): yes Graphics (yes or no): Audio (yes or no): YesConsultantsNotes:Title Font: Arial, 28Content Font: Arial, 24 Work-life ConsultantsArrow in right lowercorner labeled “next” or • Experts in their field“forward.” Arrow in leftlower corner labeled Consultants • Provide knowledgeable resources“back” or “previous.”Animation; Title dropsdown from the top.Bullets come in from theleft, one at a time. • 24/7Audio: narrated from textbox below Availability • Toll-free number • Child and elder care • Education Services • Wellness and daily living Back NextText/Audio Narration: Work-life consultants are experts in their field and have been given trainings for them to provide the bestand knowledge resources for students. They are available 24/7 by a toll-free number. They assist in finding resources andservices in child and elder care, education, wellness, and daily living.
  10. 10. Title: Life Resource Center Scene: Test Your Knowledge Slide number: 10Skill or Concept: Mastery of Animation (yes or no): yes Graphics (yes or no):no Audio (yes or no):yesConceptsNotes:Title Font: Arial, 28Content Font: Test Your KnowledgeArial, 24 1. Todd is a student half way through his Bachelor’s degreeArrow in right lower and has shared with you that he is going through a divorce andcorner labeled “next”or “forward.” Arrow his grades are falling behind. He mentions that he doesn’tin left lower corner have the time to see a counselor face-to-face, but knows helabeled “back” or“previous.” needs some help dealing with the divorce. What life resource would be best for Todd to and explain why?Animation; Titledrops down from thetop. Bullets come in Type your answer here:from the left, one ata time. Feedbackwill fade in fromdialog box.Audio: narrated from Answer: Counseling services because they havetext box below Master’s level clinicians that are available online or by phone, 24/7/365 days. Back NextText/Audio Narration: You will now test your knowledge of the skills you have learned about the Life Resource Center. Pleaseread each scenario and describe the best resource for the student.
  11. 11. Title: Life Resource Center Scene: Test Your Knowledge Slide number: 11Skill or Concept: Mastery of Animation (yes or no): yes Graphics (yes or no):no Audio (yes or no):yesConceptsNotes:Title Font: Arial, 28Content Font: Test Your Knowledge Continued…Arial, 24 2. Jill is a single mom attending the university and having aArrow in right lower hard time managing school, work, and family. Jill hascorner labeled “next”or “forward.” Arrow mentioned to you several times that she thinks she needs toin left lower corner drop out of school. What life resource could you direct Jill tolabeled “back” or“previous.” for her to learn skills to help her manage all three areas and explain why?Animation; Titledrops down from the Type your answer here:top. Bullets come infrom the left, one ata time. Feedbackwill fade in fromdialog box.Audio: narrated from Answer: Life Career Coach because they offertext box below counseling for time management and work-life balancing skills. Back NextText/Audio Narration: Continue to read the scenarios and describe the best resource for the student.
  12. 12. Title: Life Resource Center Scene: Test Your Knowledge Slide number: 12Skill or Concept: Mastery of Animation (yes or no): yes Graphics (yes or no):no Audio (yes or no):yesConceptsNotes:Title Font: Arial, 28Content Font: Test Your Knowledge Continued…Arial, 24 2. Melissa just moved to College Station, Texas and cares forArrow in right lower her elderly grandmother. She mentions that she is having acorner labeled “next”or “forward.” Arrow hard time finding a facility for her grandmother in her new town.in left lower corner Which life resource could you refer Melissa to and why?labeled “back” or“previous.” Type your answer here:Animation; Titledrops down from thetop. Bullets come infrom the left, one ata time. Feedbackwill fade in fromdialog box.Audio: narrated from Answer: Work-life consultants because theytext box below assist in finding elder care in your area. Back NextText/Audio Narration: Read the last scenario and describe the best resource for the student.
  13. 13. Title: Life Resource Center Scene: Collaborative Exercise Slide number: 13Skill or Concept: Collaborative Animation (yes or no): yes Graphics (yes or no):no Audio (yes or no):yesExerciseNotes:Title Font: Arial, 28Content Font: Collaborative ExerciseArial, 24Arrow in right lower • 2 week electronic journalcorner labeled “next”or “forward.” Arrow • Collaborative slideshowin left lower cornerlabeled “back” or • 3-5 peers“previous.” • Learning team forum onlineAnimation; Titledrops down from the • Slideshare websitetop. Bullets come infrom the left, one at • http://www.slideshare.net/a timeAudio: narrated fromtext box below Back Image Source Page: http://blog.espol.edu.ec/jpzavala/slideshare / NextText/Audio Narration: Over the next two weeks you will keep an electronic journal and document ways you have incorporated the resourcesfrom the Life Resource Center. In week three you will pair up with three to five peers in the learning team forum and create a PowerPointslideshow to demonstrate examples of incorporating the resources into your student calls. Your slideshow must be 15-20 slides anduploaded to the Slideshare website. Please post the URL to your learning team forum for others to view and provide feedback.
  14. 14. Title: Life Resource Center Scene: Summary Slide number: 14Skill or Concept: Summary Animation (yes or no):yes Graphics (yes or no): no Audio (yes or no):noNotes:Title Font: Arial, 28 SummaryContent Font: Arial, 18Arrow in right lower This lesson covered four of the most important resourcescorner labeled “next” or“forward.” Arrow in left available in the Life Resource Center that is located on thelower corner labeled“back” or “previous.” student website, and available to all students. Employees learned how the resources will benefit their students and with the collaborative activities the employees will learn how to incorporate these resources to provide better customer service to their students. This is similar to a lesson that was presented on library resources for employees to have a better understanding of the student library and assist students in using the resources. Both of these lessons equipped employees with skills to enhance the students’ learning experience with the university. Back NextText/Audio Narration:
  15. 15. Title: Life Resource Center Scene: Resources Slide number: 13Skill or Concept: resources Animation (yes or no): no Graphics (yes or no): no Audio (yes or no): noNotes:Title Font: Arial, 28 ReferencesContent Font: Arial, 24 • Image Source Page:Arrow in right lowercorner labeled “next” or“forward.” Arrow in leftlower corner labeled http://blog.espol.edu.ec/jpzavala/slideshare/“back” or “previous.” • Life Resource Center. (n.d.) Retrieved April 19, 2012 from http://www.powerflexweb.com/index.php?idDivision=25&name Division=Homepage&idModule=m9050&nameModule=Monthl y%20Feature Back NextText/Audio Narration:

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