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BPM Renaissance
5 Tips to Thrive in a Cloud-Native World
12 February 2020
2
Today’s Presenters
Daniel Meyer
CTO
Camunda
Jason Bloomberg
President
Intellyx
3
Housekeeping
• The webinar is being recorded
• The recording and slides will be made
available after the webinar
• Please submit questions via the
GoToWebinar control panel
BPM Renaissance
5 Tips to Thrive in a Cloud-
Native World
Jason Bloomberg
President
jason@intellyx.com
@theebizwizardCopyright © 2020, Intellyx, LLC
About Jason Bloomberg
§ President of
industry analyst
firm Intellyx
§ Frequent contributor
to numerous
publications
§ Published the Agile Digital Transformation
Roadmap poster
Copyright © 2020, Intellyx, LLC
The Shifting Context for BPM
§ The old way
§ Stable, repeatable, back-
office processes
§ The new priorities
§ Dynamic, customer-facing
processes
§ Collaborative, iterative
workflow development
Copyright © 2020, Intellyx, LLC
Welcome to the digital world
PhotoCredit:LesChatfieldhttps://www.flickr.com/photos/elsie/
Reinventing BPM Infrastructure
§ Digital customer focus
driving massive scale
for BPM
§ Agility priorities
driving new levels of
flexibility
§ BPM running on cloud-
native infrastructure
Copyright © 2020, Intellyx, LLC
PhotoCredit:hbp_pixhttps://www.flickr.com/photos/85128884@N00/
What is ‘Cloud-Native’ Computing?
§ Let’s bring all the
goodness of the cloud to
all our IT, in particular,
what’s on premises
§ Horizontal scalability
§ Elasticity
§ Configurability & self-service
§ Open source & open APIs
§ As-a-Service business models
Copyright © 2020, Intellyx, LLC
PhotoCredit:AllenWatkinhttps://www.flickr.com/photos/allenthepostman/,
SusanneNilssonhttps://www.flickr.com/photos/infomastern/,andIntellyx.
Characteristics of Cloud-Native
Infrastructures § Ephemeral
§ Microservices, containers, & pods come and
go
§ Dynamic
§ Microservices support CI/CD (DevOps)
principles
§ Real-time
§ Stateless, scalable processing must happen
in real-time
§ Observable
§ Natively supports management
infrastructure
Copyright © 2020, Intellyx, LLC
PhotoCredit:Shawnhttps://www.flickr.com/photos/cdnav8r/
BPM in a Cloud-Native World
1. Horizontal scalability &
elasticity
2. Transparency &
observability
3. Collaborative workflow
development
4. Flattened decision making
5. Increase in business agility
Copyright © 2020, Intellyx, LLC
PhotoCredit:SteveJohnsonhttps://www.flickr.com/photos/artbystevejohnson/
Why Microservices Matter for BPM
§ Enable organizations to
deploy flexible software at
scale
§ Earlier technological
foundations for BPM not up
to the task
§ ERP applications
§ Enterprise middleware
§ Coding-centric frameworks like
.NET or Java EE
Copyright © 2020, Intellyx, LLC
Observability for BPM
§ Combines traditional ops
monitoring with greater
empowerment for
operators
§ Business processes under
management become
more dynamic
§ Cloud-native BPM tooling must
support cloud-native
observability in order to ensure
adequate quality of service
Copyright © 2020, Intellyx, LLC
PhotoCredit:SiriHardelandhttps://www.flickr.com/photos/sirihardeland/
BPM Renaissance at your
Organization
§ Take a page from Agile
§ Collaborative & iterative
§ Push decision making into the
organization
§ Leverage low-code
technologies for modern
BPM
§ Scale people, process, and
technology with DevOps and
CI/CD
Copyright © 2020, Intellyx, LLC
PhotoCredit:BeyondForgettinghttps://www.flickr.com/photos/bren/
Envisioning Reborn BPM
§ Ongoing process
improvement
§ Increasingly
personalized processes
§ Digital transformation
by any other name
Copyright © 2020, Intellyx, LLC
BPM renaissance requires a top-to-bottom rethink
PhotoCredit:ChrisHarrisonhttps://www.flickr.com/photos/cdharrison/
Jason Bloomberg
President, Intellyx
jason@intellyx.com
@theebizwizard
Download poster at AgileDigitalTransformation.com
Copyright © 2020, Intellyx, LLC
1616
5 Habits of Successful Process
Automation Projects
#1 – Make it developer friendly
◆ Your language
◆ Your version control system
◆ Your CI/CD pipeline
◆ Your integration preference
◆ Your workflow model = source code
18
#2 – Drive collaboration opportunities
18
◆ Capture business and technical needs simultaneously
◆ Standards-based common BPMN language
◆ Document the process
◆ Get it right…
19
#3 – Plan for scale and scope early
◆ Align use cases to the order of magnitude needed
◆ Use the same process automation code anywhere
◆ Automation needs: Humans? ‘Robots’? High Throughput?
19
20
#4 – Make it visible
20
Improve
Results
Fix
Issues
Share
Data
21
#5 – Build in business agility
Add business agility to your automation
◆ Build a small project...quickly
◆ Focus on customer outcomes
◆ Share a process model for communications
◆ Change logic fast using decision models
◆ Increase team productivity
21
ValueofBusinessAgility
22
About Camunda
Camunda innovates process automation with a developer-friendly approach
that is standards-based, highly scalable and collaborative for business & IT
22
Founded
2008
Employees
200+ Worldwide offices:
America, Asia & Europe
5
Countries with people
using Camunda
190+
Community Members
100,000+
Enterprise Customers
300+
2323
Camunda is helping
NASA go to Mars!
2020
24
Camunda Customers
24
InsuranceFinancial
Services
Telco Technology ‘Startups’Media
2525
GET STARTED TODAY
1) 30-Day Enterprise Platform Trial
2) Sign-up for a DEMO
www.camunda.com
Q&A
Thank you

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[Webinar] BPM Renaissance: 5 Tips to Thrive in a Cloud-Native World

  • 1. BPM Renaissance 5 Tips to Thrive in a Cloud-Native World 12 February 2020
  • 3. 3 Housekeeping • The webinar is being recorded • The recording and slides will be made available after the webinar • Please submit questions via the GoToWebinar control panel
  • 4. BPM Renaissance 5 Tips to Thrive in a Cloud- Native World Jason Bloomberg President jason@intellyx.com @theebizwizardCopyright © 2020, Intellyx, LLC
  • 5. About Jason Bloomberg § President of industry analyst firm Intellyx § Frequent contributor to numerous publications § Published the Agile Digital Transformation Roadmap poster Copyright © 2020, Intellyx, LLC
  • 6. The Shifting Context for BPM § The old way § Stable, repeatable, back- office processes § The new priorities § Dynamic, customer-facing processes § Collaborative, iterative workflow development Copyright © 2020, Intellyx, LLC Welcome to the digital world PhotoCredit:LesChatfieldhttps://www.flickr.com/photos/elsie/
  • 7. Reinventing BPM Infrastructure § Digital customer focus driving massive scale for BPM § Agility priorities driving new levels of flexibility § BPM running on cloud- native infrastructure Copyright © 2020, Intellyx, LLC PhotoCredit:hbp_pixhttps://www.flickr.com/photos/85128884@N00/
  • 8. What is ‘Cloud-Native’ Computing? § Let’s bring all the goodness of the cloud to all our IT, in particular, what’s on premises § Horizontal scalability § Elasticity § Configurability & self-service § Open source & open APIs § As-a-Service business models Copyright © 2020, Intellyx, LLC PhotoCredit:AllenWatkinhttps://www.flickr.com/photos/allenthepostman/, SusanneNilssonhttps://www.flickr.com/photos/infomastern/,andIntellyx.
  • 9. Characteristics of Cloud-Native Infrastructures § Ephemeral § Microservices, containers, & pods come and go § Dynamic § Microservices support CI/CD (DevOps) principles § Real-time § Stateless, scalable processing must happen in real-time § Observable § Natively supports management infrastructure Copyright © 2020, Intellyx, LLC PhotoCredit:Shawnhttps://www.flickr.com/photos/cdnav8r/
  • 10. BPM in a Cloud-Native World 1. Horizontal scalability & elasticity 2. Transparency & observability 3. Collaborative workflow development 4. Flattened decision making 5. Increase in business agility Copyright © 2020, Intellyx, LLC PhotoCredit:SteveJohnsonhttps://www.flickr.com/photos/artbystevejohnson/
  • 11. Why Microservices Matter for BPM § Enable organizations to deploy flexible software at scale § Earlier technological foundations for BPM not up to the task § ERP applications § Enterprise middleware § Coding-centric frameworks like .NET or Java EE Copyright © 2020, Intellyx, LLC
  • 12. Observability for BPM § Combines traditional ops monitoring with greater empowerment for operators § Business processes under management become more dynamic § Cloud-native BPM tooling must support cloud-native observability in order to ensure adequate quality of service Copyright © 2020, Intellyx, LLC PhotoCredit:SiriHardelandhttps://www.flickr.com/photos/sirihardeland/
  • 13. BPM Renaissance at your Organization § Take a page from Agile § Collaborative & iterative § Push decision making into the organization § Leverage low-code technologies for modern BPM § Scale people, process, and technology with DevOps and CI/CD Copyright © 2020, Intellyx, LLC PhotoCredit:BeyondForgettinghttps://www.flickr.com/photos/bren/
  • 14. Envisioning Reborn BPM § Ongoing process improvement § Increasingly personalized processes § Digital transformation by any other name Copyright © 2020, Intellyx, LLC BPM renaissance requires a top-to-bottom rethink PhotoCredit:ChrisHarrisonhttps://www.flickr.com/photos/cdharrison/
  • 15. Jason Bloomberg President, Intellyx jason@intellyx.com @theebizwizard Download poster at AgileDigitalTransformation.com Copyright © 2020, Intellyx, LLC
  • 16. 1616 5 Habits of Successful Process Automation Projects
  • 17. #1 – Make it developer friendly ◆ Your language ◆ Your version control system ◆ Your CI/CD pipeline ◆ Your integration preference ◆ Your workflow model = source code
  • 18. 18 #2 – Drive collaboration opportunities 18 ◆ Capture business and technical needs simultaneously ◆ Standards-based common BPMN language ◆ Document the process ◆ Get it right…
  • 19. 19 #3 – Plan for scale and scope early ◆ Align use cases to the order of magnitude needed ◆ Use the same process automation code anywhere ◆ Automation needs: Humans? ‘Robots’? High Throughput? 19
  • 20. 20 #4 – Make it visible 20 Improve Results Fix Issues Share Data
  • 21. 21 #5 – Build in business agility Add business agility to your automation ◆ Build a small project...quickly ◆ Focus on customer outcomes ◆ Share a process model for communications ◆ Change logic fast using decision models ◆ Increase team productivity 21 ValueofBusinessAgility
  • 22. 22 About Camunda Camunda innovates process automation with a developer-friendly approach that is standards-based, highly scalable and collaborative for business & IT 22 Founded 2008 Employees 200+ Worldwide offices: America, Asia & Europe 5 Countries with people using Camunda 190+ Community Members 100,000+ Enterprise Customers 300+
  • 23. 2323 Camunda is helping NASA go to Mars! 2020
  • 25. 2525 GET STARTED TODAY 1) 30-Day Enterprise Platform Trial 2) Sign-up for a DEMO www.camunda.com
  • 26. Q&A