Interviewing Skills

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Interviewing Skills

  1. 1. Making the Right Choice: Effective Interviewing Skills John Erdman, Executive Director Barbara C. Harris Camp & Conference Center Greenfield, New Hampshire
  2. 2. Goals for the interview: __________ they do the job? __________ they do the job?
  3. 3. Knowing What You’re Looking For… Do... Feel... Knowledge Skills Attitude Know...
  4. 4. Types of Interviews Are you good at… How would you… Tell me about... Ability to sell oneself, personality Book knowledge, guess Experience, skill The best predictor of future behavior is _______ _______.
  5. 5. Some Examples Do you handle stress well? What would you do in a stressful situation? Tell me about a recent time that was very stressful for you? How did you handle the stress of the situation?
  6. 6. Tell me about a time when you worked with a group of kids that you really enjoyed   Tell me about a time working with kids that you didn’t enjoy   Describe for me the most difficult child you’ve had to work with   Describe a situation in which you assumed a leadership role   Tell me about a particular time when your leadership was very effective   Describe for me a time when despite you best efforts you leadership didn’t seem to work   Tell me about a time when a coworker didn’t follow a rule or policy you thought was important   Tell me about the worst conflict you’ve had with a co-worker   Describe for me the supervisor you’ve most enjoyed working for   Tell me about a time when you had a disagreement with your supervisor   Describe for me a time when you didn’t follow a policy or procedure because you felt it wasn’t appropriate   Describe a time when you did a lot of planning and preparation only to have things changed at the last minute   Describe a time when you were asked to do something at work but really didn’t have the knowledge or skills to do it   Tell me about a time when you helped someone with a problem and think you really did make a difference     Some Sample Questions
  7. 7. The Interview Introduction Evaluation Applicant Questions Closing Goals Establish expectations Set tone Build rapport & encourage communication Process Welcome Set the agenda Encourage communication Open with easy, non-threatening questions
  8. 8. _______________ causes people to act differently then they normally do The Interview Introduction Evaluation Applicant Questions Closing
  9. 9. The Interview Introduction Evaluation Applicant Questions Closing Goal Determine if the person can and will do the job Process Have & use a plan    Ask questions conversationally    Use follow up questions to explore    Keep asking questions on each criteria until you can make a determination    Use good attending skills  
  10. 10. Attending Skills Nonverbal Posture Gestures Facial Expressions Verbal Short responses Affirmations Self Disclosure Applicants who sense the interview is going well will ______ more
  11. 11. The Interview Introduction Evaluation Applicant Questions Closing Goals Answer applicant questions Additional opportunity to evaluate applicant Process Ask for questions     Respond positively to questions     Encourage additional questions  
  12. 12. The Interview Introduction Evaluation Applicant Questions Closing Goals Have applicant feel good about the process Ensure applicant knows what’s next Process Summarize Highlight some positives Review the hiring process Send off warmly
  13. 13. Common Problems Won’t answer questions Changes subject Won’t stop talking Wants to interview you Is not what you’re looking for

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