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Designing Engaging e-Learning


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My slides from a presentation October 8, 2012 at ASTD's Boston area chapter meeting.

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Designing Engaging e-Learning

  1. 1. Designing Engaging ElearningYawn-proof your elearning without busting the bank Cammy Bean VP of Learning Design Kineo
  2. 2. At a training department near you, SMEs are handing off their slide decks.
  3. 3. You have to transform that dump into elearning.
  4. 4. You’ve got three short weeks to build it, but there’s too much to do!*Time* ticking away:
  5. 5. You want a more streamlined process and better eLearning outcomes.
  6. 6. Yawn-proof your elearning without busting the bank with these top tips.
  7. 7. How long have you beeninvolved with elearningprojects?I haven’t worked on any yet0.1-1 years2-5 years6-10 years10+ years
  8. 8. Get theirattention.
  9. 9. The Vacation Policy“In keeping with the overall control environment and to ensure compliance with internal control guidelines issued by its regulators, AceFin has a Global Investment Bank Vacation Policy. In EMEA, the requirements of this policy (which are set out below) also apply to the Private Bank, AceFin Partners and the Chief Investment Office. TSS staff are required to comply with their own LOB policy. In summary, the policy requires certain employees in sensitive positions (“Designated Employees”) to be out of the office for a specified period of time each calendar year...”
  10. 10. Make the interactionreally count.
  11. 11. Get themreflecting!
  12. 12. Get them to stop and think!
  13. 13. Ask: What did you think of that example? What did you hear?
  14. 14. Ask: What do you think of your performance? What areas do you need to work on?
  15. 15. Ask: How confident are you?
  16. 16. Let them write down their thoughts and feelings.
  17. 17. Get them feeling!
  18. 18. Make it human.
  19. 19. Put them in the story.
  20. 20. Hook them with a good story….
  21. 21. And then make them really think about it.
  22. 22. Ask provocative questions to gain interest.
  23. 23. Make it uncomfortable.
  24. 24. Get them acting!
  25. 25. Take Note!
  26. 26. Get them into the action and assess what’s going on.
  27. 27. Make it relevant.
  28. 28. And make it relevant again….
  29. 29. Drop them right into the task.
  30. 30. Create their own action plan!
  31. 31. Give them an activity to try offline.
  32. 32. Have them jot something down to create their own performance support tools.
  33. 33. Get them to identify the mistakes (the kind they’ll be likely make!)
  34. 34. Let them explore it on their own.
  35. 35. Connect withthem—that’sright, human- to-human interactivity!
  36. 36. The worksheet
  37. 37. Make contact!
  38. 38. Have them upload assignments for review.
  39. 39. Start a conversation with their manager.
  40. 40. It’s all about the people, man. Write for humans.
  41. 41. “As café staff, it’s compulsory that youmaintain quality of produce and serve it asspecified by the Quality Food Manual. Bythe end of this training you will understandhow to serve every food type according tothe standards.”
  42. 42. BORING!
  43. 43. Keep it light
  44. 44. Short, snappy, to the point. And don’t be afraid to have fun. Less of… “This e-learning module is designed to explain the principles and practical requirements of the 11 step process …” More of… “Need to get your head around our process? You’re in the right place.” Or… “Process – boring, right? Wrong. This one will help you, all 11 steps of it. See it to believe it.”
  45. 45. It could have been so much more formal...
  46. 46. Have aconversation.
  47. 47. Direct, clear, dialogue, questioning. Less of… You talking You talking “Negotiating effectively is an to me? to me? important skill that we all use on a daily basis” More of… “When was the last time you negotiated something? Maybe it was more recently than you think….”
  48. 48. Having a conversation – what’s on your mind?
  49. 49. It’s all about you.
  50. 50. Let’s review.
  51. 51. Get theirattention.
  52. 52. Make the interactionreally count.
  53. 53. It’s all about the people, man. Write for humans.
  54. 54. So what’s one thing you’lldo differently tomorrow – if anything?
  55. 55. Questions?
  56. 56. Read the guide!
  57. 57. Interact (really!!)Cammy BeanCammy.bean@kineo.comTwitter: @cammybean Twitter: @kineo LinkedIn: Elearning Professionals