Implementing Social Learning


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  • Social learning provides the opportunity for your learners to learn with and from one another. That’s a great concept, but how do you get started with social media and learning? This session will show you how to implement some opportunities for social learning and help people start sharing.
  • First of all, let’s just discuss the title of this session and say that it’s completely wrong. Cave men did it. If you’re having lunch and learns, you’re doing it. Town halls, you’re being social. Wikis? Blogs? Facebook? Twitter? A lot of us are already using social tools outside of the workplace – and sometimes even to help us do our work better.
  • "social learning is how people work and share knowledge to become better practitioners.“ ~ Harold Jarche"Social learning is learning with and from others by moving within one’s culture, workplace, and world. It’s often unconscious and unintentional, and it often looks more like solving a problem or working together to make sense of something. Social learning is how most of us learn most things: through living in our cultures and interacting with others there. It’s how babies learn to talk and how we learn the basic rules of getting along on the playground. It’s all around us every day, from water cooler conversations to asking a co-worker for an opinion. ~ Jane Bozarth
  • Working together to better respond to customers,To share ideas,To innovate,To reduce email,To get the word out into the street,To make answers more discoverable,To connect people to each otherTo work better.
  • Add a little cocktail hour onto what you’re already doing in the classroom? Is that it? No. There are great tips for using social media in training programs and I highly recommend Jane Bozarth’s book “Social Media for Trainers” if you’re looking for some ideas.
  • Do you need to add technology to the mix? Can you use tools that you already have? Or does “implementing social learning” to you mean implementing a software platform.
  • “Think about your company’s objectives. If you don’t know what they are, check the latest annual report to get an idea. How can social technologies help? How would you measuresuccess?” Tie the software to employees’ needs.Create use cases….
  • WP-Jive-6-secrets.pdf (from the Jive website)
  • …either in house or that people are already using?
  •  Forrester included nine vendors in the assessment: Atlassian (Confluence), Cisco (Quad), IBM (connections), Jive, Microsoft,NewsGator (built on top of SharePoint), OpenText, Socialtext, and Telligent.Microsoft SharePoint
  • Flickr photo credit: TrilokRangan
  • Implementing Social Learning

    1. 1. Implementing Social Learning Cammy Bean
    2. 2. We’re all social, man.
    3. 3. Go with the flow: learning = working; working = learning. *Harold Jarche
    4. 4. It’s about becoming a social business and a more collaborative workplace.
    5. 5. So do we just want to make training social?
    6. 6. The Five Stages of Workplace Learning (Jay Cross & Jane Hart)
    7. 7. How can you support social learning?
    8. 8. What’s your business case? What problems are you trying to solve?
    9. 9. What can social business (possibly) software do?• Replaces one-off emails, instant messages and phone calls• Reduces/replaces use of isolated “opt in” collaboration applications• Reduces conference calls and face-to-face meetings• Reduces customer support calls• Increases marketable user generated content
    10. 10. What’s your culture like? What are people already doing?
    11. 11. What technologies and tools do you already have?
    12. 12. How do you evaluate your technology needs? * Sumeet Moghe, Thoughtworks
    13. 13. So if it’s a tool you need, what tools are out there?
    14. 14. Do we just turn it on and the social learning starts to happen?
    15. 15. Find champions and influencers to model the behaviors you want…
    16. 16. You asked for community – now manage it!
    17. 17. But what if they talk about what they had for lunch?
    18. 18. Start small and see what happens…
    19. 19. Resources
    20. 20. Let’s get social. Really.Twitter: @cammybeanBlog: