How t o manage an emergency crisis in reputation

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How t o manage an emergency crisis in reputation

  1. 1. HOW TO MANAGE AN EMERGENCY CRISIS INREPUTATION MANAGEMENT
  2. 2. Set up a communication plan Meeting Imagine the worst senario Assign role of each person with leaderships Create role play Set up a chart
  3. 3. RESPONSE: None
  4. 4. TOOLS & TIPS Answer in the 24 hours
  5. 5. PLANNING: Prevent• Survey• Google alerts
  6. 6. RECOVERY New advertisments Future communication Plan Open and transparent communication within all departments. Measure other company behaviour Well maintained soncial media management

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