Business Models in the Music Industry

Camilla van den Boom
Camilla van den BoomStrategy Director at Sturrm
Business	
  Models	
  in	
  the	
  Music	
  Industry	
  
       Eurosonic	
  Noorderslag	
  
            January	
  14th,	
  2011	
  
Business	
  models	
  in	
  the	
  
music	
  industry?	
  
Value	
  creation?	
  
Firms	
  that	
  record,	
  
produce,	
  publish,	
  
distribute,	
  and	
  market	
  
music.	
  
Business Models in the Music Industry
Fans	
  that	
  listen	
  to	
  (or	
  
experience)	
  music.	
  
Business Models in the Music Industry
How does the music
industry create,
deliver and capture
value?	
  
What different
business models do
exist in the music
industry?	
  
Business	
  	
  
Model?	
  
Business Models in the Music Industry
Business	
  	
  
Models?	
  
Business Models in the Music Industry
Definition_Business	
  Model	
  

A	
  business	
  model	
  describes	
  	
  
the	
  rationale	
  of	
  how	
  an	
  
organization	
  creates,	
  delivers	
  	
  
and	
  captures	
  value	
  
Self	
  Published	
  




www.businessmodelgeneration.com

                                      14	
  translations	
  
                                  70.000	
  sold	
  copies	
  
THE     	
  




BUSINESS	
  MODEL	
  	
  

CANVAS	
  
1.	
  CUSTOMER	
  SEGMENTS	
  
2.	
  VALUE	
  PROPOSITION	
  
3.	
  CHANNELS	
  
4.	
  CUSTOMER	
  RELATIONSHIPS	
  
5.	
  REVENUE	
  STREAMS	
  
6.	
  KEY	
  RESOURCES	
  
7.	
  KEY	
  ACTIVITIES	
  
8.	
  KEY	
  PARTNERS	
  
9.	
  COST	
  STRUCTURE	
  
Key        Value           Client
             Activities!   Proposition!      Relationship!




    Key                                                Client
Partners!                                              segments!




    Cost                                              Revenue
Structure!        Key                                 Streams!
             Resources!                   Channels!
PARTNER            KEY       OFFER     CUSTOMER         CUSTOMER
NETWORK         ACTIVITIES           RELATIONSHIPS      SEGMENTS




                  KEY                DISTRIBUTION
               RESOURCES              CHANNELS




          COST STRUCTURE              REVENUE STREAMS
The	
  
The	
  
Music	
  
Industry	
  	
  
Industry
A	
  dynamic	
  market	
  
a	
  global	
  industry	
  	
  
characterized	
  by	
  
many	
  players	
  and	
  
fierce	
  competition	
  
A	
  product	
  or	
  service	
  
with	
  a	
  mass-­‐market	
  
potential	
  
The	
  role	
  of	
  music	
  in	
  peoples’	
  lives	
  

“Music is something most people love,
that no one dislikes and that touches
everyone throughout their lives”	


                        BrandAmp	
  study,	
  Millward	
  Brown,	
  2007	
  
A	
  global	
  industry	
  
Business Models in the Music Industry
Something	
  for	
  
everyone	
  
Business Models in the Music Industry
The	
  creative	
  genius	
  
Business Models in the Music Industry
Business Models in the Music Industry
Business Models in the Music Industry
Lots	
  of	
  good	
  advisors	
  
Business Models in the Music Industry
Enough	
  players	
  
Business Models in the Music Industry
Technology	
  
advancements	
  
Business Models in the Music Industry
Business Models in the Music Industry
Declining	
  sales	
  
Global	
  music	
  sales	
  


Global	
  music	
  sales	
  	
  
(physical	
  and	
  digital)	
  
excluding	
  VAT	
  

1997:	
  38	
  billion	
  USD	
  
2009:	
  17	
  billion	
  USD	
  
Business	
  models	
  in	
  the	
  
music	
  industry	
  
Business Models in the Music Industry
A	
  record	
  company	
  
The	
  big	
  4	
  
Business Models in the Music Industry
Independent	
  labels	
  
Business Models in the Music Industry
1	
  main	
  activity	
  
Business Models in the Music Industry
The	
  business	
  model	
  of	
  
a	
  record	
  company	
  
PARTNER                        KEY                                    OFFER                           CUSTOMER                      CUSTOMER
 NETWORK                     ACTIVITIES                                                              RELATIONSHIPS                   SEGMENTS

                             Marke:ng	
  &	
  
                             promo:on	
  

 Distribu:on	
  
  channels	
                 Detec:ng	
  &	
                                                                                         Mass	
  market	
  
                            building	
  talent	
                   Hits	
  and	
  
                                                                 wannabee	
  hits	
  

                              KEY                                                                    DISTRIBUTION
                           RESOURCES                                                                  CHANNELS
Manufacturers	
  
                           Por@olio	
  of	
  star	
  
                                                                                                 TV	
              Retailers	
  
                               ar:sts	
  


                             Copyrighted	
  
                                                                                               Radio	
               Digital	
  
                               content	
  

                    COST STRUCTURE                                                                        REVENUE STREAMS

Marke:ng	
  &	
                                          Royalty	
                Tours	
  and	
  
                                                                                                                                     Merchandising	
  
promo:on	
              Subsidizing	
                   payments	
                 concerts	
                 Huge	
  sales	
  
                       unsuccessful	
                                                                         from	
  a	
  few	
  
                          ar:sts	
                                                                          ar:sts’	
  albums	
  
Piracy	
  
The	
  dominating	
  
phenomenon	
  
Business Models in the Music Industry
Business Models in the Music Industry
Business Models in the Music Industry
Business Models in the Music Industry
The	
  big	
  discussion	
  
Business Models in the Music Industry
Business Models in the Music Industry
The	
  business	
  model	
  of	
  
piracy	
  
PARTNER                           KEY                      OFFER                   CUSTOMER               CUSTOMER
NETWORK                        ACTIVITIES                                        RELATIONSHIPS            SEGMENTS


                                   Upload	
  
                                                                                   Peer-­‐to-­‐peer	
  
Developers	
  of	
  
    illegal	
  
                                 Download	
           All	
  the	
  worlds	
  
 applica:ons	
  
and	
  soGware	
                                              music	
  
                                                                                                          Mass	
  market	
  
                                 KEY                                             DISTRIBUTION
                              RESOURCES                                           CHANNELS
A	
  network	
  of	
  
 commiLed	
  
      users	
                   User	
  skills,	
  
                               interest	
  and	
                                       Digital	
  
                               commitment	
  



                         COST STRUCTURE                                           REVENUE STREAMS
iTunes	
  
Business Models in the Music Industry
Business Models in the Music Industry
“Rock	
  and	
  Roll	
  will	
  
never	
  die.	
  It	
  is,	
  
however,	
  being	
  
reborn.”	
  
A	
  new,	
  successful	
  
business	
  model	
  
Business Models in the Music Industry
Very	
  successful	
  
1	
  billion	
  songs	
  sold:	
  February	
  23,	
  2006	
  

1.5	
  billion	
  songs	
  sold:	
  September	
  12,	
  2006	
  

2	
  billion	
  songs	
  sold:	
  January	
  10,	
  2007	
  

2.5	
  billion	
  songs	
  sold:	
  April	
  9,	
  2007	
  

3	
  billion	
  songs	
  sold:	
  July	
  31,	
  2007	
  
Steve	
  Jobs	
  announced	
  in	
  his	
  	
  
  "It's	
  Showtime"	
  keynote	
  	
  
           that	
  Apple	
  had	
  	
  
         88%	
  of	
  the	
  legal	
  	
  
U.S.	
  music	
  download	
  market	
  	
  
  on	
  September	
  12,	
  2006	
  
The	
  business	
  model	
  of	
  
iTunes	
  
PARTNER                               KEY                                OFFER                        CUSTOMER                              CUSTOMER
   NETWORK                            ACTIVITIES                                                       RELATIONSHIPS                           SEGMENTS
                                          Hardware/
                                           soGware	
                                                             Lovemark	
  
  Record	
  labels	
                        design	
  
                                                                        Seamless	
  music	
  
                          Marke:ng	
  &	
         Supply	
  chain	
     experience	
  and	
                                                    Mass	
  market	
  
                            Sales	
               management	
                                             Switching	
  costs	
  
                                                                         great	
  design	
  
                                                                          (music	
  and	
  
                                                                          hardware)	
  
                                        KEY                                                              DISTRIBUTION
       OEMs	
                        RESOURCES                                                            CHANNELS
                             iTunes	
                iPod	
                                        iTunes	
                Apple	
  
                            soGware	
              hardware	
                                       store	
                stores	
  
                                       Content	
  &	
  
                                      agreements	
  
                                                   Talented	
                                       Retail	
  
                                                                                                    stores	
            apple.com	
  
                          Apple	
  brand	
           people	
  
                                                 (designers)	
  
                         COST STRUCTURE                                                                    REVENUE STREAMS
People,	
  design	
                        Marke:ng	
  &	
  
&	
  development	
                           Sales	
                                            High-­‐volume	
                     High-­‐margin	
  
                                                                                                  content	
                          hardware	
  
                                                          Hardware	
  
                   Music	
  royal:es	
                                                            revenue	
                           revenue	
  
                                                         manufacturing	
  
Spotify	
  
Business Models in the Music Industry
“We	
  are	
  going	
  to	
  	
  
provide	
  music	
  to	
  everyone	
  	
  
(any	
  time,	
  any	
  place)	
  
for	
  free	
  
in	
  a	
  legal	
  way”	
  
Business Models in the Music Industry
“Our	
  dream	
  is	
  to	
  collect	
  all	
  the	
  
world’s	
  music	
  and	
  make	
  it	
  
accessible	
  to	
  everyone.”	
  
Spotify	
  aggregates	
  content	
  
from	
  right	
  holders,	
  distributes	
  it	
  
to	
  consumers	
  through	
  the	
  
technical	
  platform	
  and	
  
monetizes	
  both	
  through	
  a	
  free,	
  
ad	
  funded	
  service,	
  and	
  a	
  
subscription	
  service.	
  
The	
  business	
  model	
  of	
  
Spotify	
  
The	
  Business	
  Model	
  of	
  Spotify	
  
PARTNER                               KEY                               OFFER                             CUSTOMER                               CUSTOMER
NETWORK                            ACTIVITIES                                                           RELATIONSHIPS                            SEGMENTS

                                     Pla@orm	
                                                                 Automated	
  
                                   development	
                                                                  online	
  
                                        and	
                                                                  rela:onship	
  
                                                                      Adver:sing	
                                                               Adver:sers	
  
                                   maintenance	
  
 Rightholders	
  
                                                                                            3rd	
  party	
  APIs	
              Communi:es	
  
  (labels	
  and	
  
  publishers)	
  
                                    KEY                                 Access	
  to	
                    DISTRIBUTION
                                 RESOURCES                              music	
  via	
                     CHANNELS
                                                                     streaming	
  and	
                                                          Global	
  music	
  
                                     Licensing	
                       download	
                                 Internet	
  +	
  	
                fans	
  
                                    agreements	
                        services	
                                    PC	
  

                                               SoGware	
  and	
                                                   Internet	
  +	
  
                       Pla@orm	
  and	
  
                                                 network	
                                                          mobile	
  
                          brand	
  
                                                engineers	
  

                       COST STRUCTURE                                                                        REVENUE STREAMS
                                                                                                                                                  Subscrip:on	
  
Royal:es	
  to	
  
                                                     Bandwith	
  costs	
               Ad	
  fees	
                                                fees	
  PC	
  +	
  
rightholders	
  
                                                                                                                        Subscrip:on	
               mobile	
  
                               Salaries	
  
                                                                                                                          fees	
  PC	
  
The	
  artist	
  
Business Models in the Music Industry
Business Models in the Music Industry
“I	
  just	
  want	
  to	
  sing	
  and	
  
perform.”	
  
Business Models in the Music Industry
Business Models in the Music Industry
Crowd-­‐funding	
  paves	
  
the	
  way	
  for	
  the	
  
independent	
  artist	
  	
  
€	
  40.000	
  
 11	
  days	
  
€	
  24.000	
  
promotion	
  
Business Models in the Music Industry
The	
  business	
  model	
  of	
  
Hind	
  
PARTNER                                 KEY                                      OFFER                          CUSTOMER                     CUSTOMER
   NETWORK                              ACTIVITIES                                                               RELATIONSHIPS                  SEGMENTS

 Musicians	
  &	
  
                                                      Singing	
  &	
  
 Songwriters	
              Songwri:ng	
  
                                                     performing	
  
                                                                                                                  (Social)	
  media	
  
  Producers	
                                                                        Music	
  

CD	
  produc:on	
                        Promo:on	
  
&	
  distribu:on	
                                                                                                                               Music	
  fans	
  
                                                                                   Videos	
  
  Artwork	
  &	
                         KEY                                   (performance)	
                   DISTRIBUTION
   Studios	
                          RESOURCES                                                                   CHANNELS

Management	
                                                                       Concerts	
                                    Online	
  
                                      The	
  Brand	
  Hind	
                                              Radio/TV	
  
                                                                                                                                pla@orms	
  
 Tech	
  &	
  tour	
  
    team	
  
                                                         Brand	
                                          Hind.com	
  
                         Music	
  archive	
                                                                                       Events	
  
      Band	
                                           experience	
  

                         COST STRUCTURE                                                                           REVENUE STREAMS
   Investment	
  
                                                             IT,	
  website	
  and	
  
    concerts,	
                                                                                   Concerts	
                                    Merchandising	
  
                                                                 marke:ng	
  
 transporta:on	
  
                                    Salaries	
                                                                             Music	
  sales	
  
Looking	
  back	
  at	
  some	
  
major	
  shifts	
  in	
  the	
  
music	
  industry	
  
A	
  fragmented	
  
copyright	
  industry	
  
made	
  it	
  impossible	
  to	
  
set	
  up	
  legal,	
  
sustainable	
  business	
  
models.	
  
The	
  gap	
  of	
  legitimate	
  
business	
  models	
  for	
  
customers	
  paved	
  the	
  
way	
  for	
  the	
  rise	
  of	
  
piracy.	
  	
  
The	
  unbundling	
  of	
  the	
  
album	
  killed	
  significant	
  
revenue	
  streams	
  
impacting	
  the	
  whole	
  
music	
  industry.	
  
Looking	
  at	
  some	
  
current	
  shifts	
  in	
  the	
  
music	
  industry	
  
Legislation	
  around	
  
piracy	
  
Business Models in the Music Industry
Business Models in the Music Industry
Music	
  distribution	
  
Business Models in the Music Industry
Business Models in the Music Industry
Shift	
  from	
  ownership	
  
to	
  access	
  
Business Models in the Music Industry
Business Models in the Music Industry
Technology	
  capacity	
  
Business Models in the Music Industry
Business Models in the Music Industry
Customer	
  in	
  charge	
  
Business Models in the Music Industry
Business Models in the Music Industry
What	
  do	
  customers	
  
want	
  (tomorrow)?	
  
Business Models in the Music Industry
The	
  Big	
  Challenge	
  in	
  
Business	
  Modeling	
  
Who	
  is	
  my	
  customer?	
  
What	
  does	
  he	
  or	
  she	
  wants?	
  
What	
  is	
  he	
  or	
  she	
  willing	
  to	
  pay	
  for?	
  
Different	
  needs	
  
Business Models in the Music Industry
Business Models in the Music Industry
Business Models in the Music Industry
Market	
  split-­‐up	
  
Business Models in the Music Industry
Business Models in the Music Industry
Business Models in the Music Industry
Multi-­‐party	
  scene	
  
serving	
  customers	
  
needs	
  
Business Models in the Music Industry
Business Models in the Music Industry
More	
  questions?	
  
www.businessmodelsinc.com	
  
www.businessmodelgeneration.com	
  
Business Models in the Music Industry
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