UXPA 2014 London
Acquired Disabilities
24th July 2014
Caleb Tang UX and Accessibility Consultant
UXPA UK | Treasurer
Accessibility?
Disability?
Reality
2 @calebtang
1 billion and more
people currently living with disability
2011 WHO World report on disability
USA
17%
UK
18%
5 @calebtang
The 1 in 5 you mention did
not seem to reflect people
around me
Many people with disability do not consider
themselves disabled
6 @calebtang
Many people with disability do not consider
themselves disabled
7 @calebtang
Disability can be hidden
Many people with disability do not consider
themselves disabled
8 @calebtang
Disability can be hidden
Many uncomfortable t...
Many people with disability do not consider
themselves disabled
9 @calebtang
Disability can be hidden
Many uncomfortable t...
We all know
Disability is categorised by vision, hearing,
motor, cognitive, speech etc
Blind people use screen readers, De...
We have tools, guidelines,
policies and some design
patterns
We are doing great job… and
should continue to challenge
ourselves
Accessibility?
Disability?
Reality
13 @calebtang
14 @calebtang
I wasn’t aware of this
(accessibility) feature
15 @calebtang
It’s good that they have
these features, but it is still
hard to use…
Only 17% of disabled people
are born with their disability
Born vs. Acquired disability
Born
• Comfortable with their
access methods (formal
training)
• Expert and confident
Acquired
• Experience loss of abilit...
Acquired:
Gradual vs. Sudden
Gradual
• Unaware of the gradual
development of disability
• Start preparing and
learning new ways to live
• Trying to do ...
Gradual:
Aware vs. Unaware
Aware
• May take action and
accept needs for their
condition
• May prepare for their
future (learn new skills)
Unaware
• W...
Denial
Anger
Bargain
Depress
Accept
Model of grief
- Elisabeth Kübler-Ross
Denial
Anger
Bargain
Depress
Accept
I don’t believe this
Denial
Bargain
Depress
Accept
Why me? Not fair!! Anger
Denial
Depress
Accept
There may be way
to turn this around
Anger
Bargain
Denial
Accept
I’m just a useless
creature
Anger
Bargain
Depress
Denial
I’m not disabled,
I’m just doing things
differently
Anger
Bargain
Depress
Accept
Where we place them
What we call them
How we present them
We should stop labelling
accessibility.
Think Preference.
Accessibility is good design.
Think accessible by default.
Think design to avoid barriers.
People acquire disabilities.
And it is journey full of
challenges.
Think design to impact.
Thank you.
36 @calebtang
Acquired disability
Upcoming SlideShare
Loading in …5
×

Acquired disability

1,301 views

Published on

Talk at UXPA 2014 London

Published in: Design

Acquired disability

  1. 1. UXPA 2014 London Acquired Disabilities 24th July 2014 Caleb Tang UX and Accessibility Consultant UXPA UK | Treasurer
  2. 2. Accessibility? Disability? Reality 2 @calebtang
  3. 3. 1 billion and more people currently living with disability 2011 WHO World report on disability
  4. 4. USA 17% UK 18%
  5. 5. 5 @calebtang The 1 in 5 you mention did not seem to reflect people around me
  6. 6. Many people with disability do not consider themselves disabled 6 @calebtang
  7. 7. Many people with disability do not consider themselves disabled 7 @calebtang Disability can be hidden
  8. 8. Many people with disability do not consider themselves disabled 8 @calebtang Disability can be hidden Many uncomfortable to admit
  9. 9. Many people with disability do not consider themselves disabled 9 @calebtang Disability can be hidden Many uncomfortable to admit Many unaware about their condition
  10. 10. We all know Disability is categorised by vision, hearing, motor, cognitive, speech etc Blind people use screen readers, Deaf people understand sign language etc
  11. 11. We have tools, guidelines, policies and some design patterns
  12. 12. We are doing great job… and should continue to challenge ourselves
  13. 13. Accessibility? Disability? Reality 13 @calebtang
  14. 14. 14 @calebtang I wasn’t aware of this (accessibility) feature
  15. 15. 15 @calebtang It’s good that they have these features, but it is still hard to use…
  16. 16. Only 17% of disabled people are born with their disability
  17. 17. Born vs. Acquired disability
  18. 18. Born • Comfortable with their access methods (formal training) • Expert and confident Acquired • Experience loss of abilities (stages of grief) • Have to learn alternative access methods • May not able to learn or use access methods up their potential • May experience multiple challenges as a result of the loss
  19. 19. Acquired: Gradual vs. Sudden
  20. 20. Gradual • Unaware of the gradual development of disability • Start preparing and learning new ways to live • Trying to do as much as possible while they can • Swing between “abled” and “disabled” Sudden • Takes longer to learn • Comparing to the mental model during the abled days • Frustrated, angry, lack of patience, feeling hopeless etc
  21. 21. Gradual: Aware vs. Unaware
  22. 22. Aware • May take action and accept needs for their condition • May prepare for their future (learn new skills) Unaware • Would not associate themselves with accessibility features • May experience sudden loss when they aware
  23. 23. Denial Anger Bargain Depress Accept Model of grief - Elisabeth Kübler-Ross
  24. 24. Denial Anger Bargain Depress Accept I don’t believe this
  25. 25. Denial Bargain Depress Accept Why me? Not fair!! Anger
  26. 26. Denial Depress Accept There may be way to turn this around Anger Bargain
  27. 27. Denial Accept I’m just a useless creature Anger Bargain Depress
  28. 28. Denial I’m not disabled, I’m just doing things differently Anger Bargain Depress Accept
  29. 29. Where we place them
  30. 30. What we call them
  31. 31. How we present them
  32. 32. We should stop labelling accessibility. Think Preference.
  33. 33. Accessibility is good design. Think accessible by default. Think design to avoid barriers.
  34. 34. People acquire disabilities. And it is journey full of challenges. Think design to impact.
  35. 35. Thank you. 36 @calebtang

×