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Technology in HR
Lee Francis Chapman
Me :)
★ British
★ Lived in Latvia for 4 years
★ Head of Customer
Success at CakeHR
A self taught composer and
musician of his own music
from the North West of
England
What is customer
success?
SaaS means as much 'support' as a
service than 'software as a service'
CUSTOMER
SUCCESS
Old-school HR
system with costly
management
Coolest manager in
town
An evolution
The history of HR technology
starts in the 1800s with
Frederick Winslow Taylor
Taylor advocated functional foremanship for
achieving ultimate specification
Those includes use of
instruction cards, strict
rules & regulations,
graphs, slides, charts etc,
so as to increase efficiency
of workers
Many of the technologies we
enjoy in civilian life were
originally developed by the
military
Commercial diaries like those
that “Letts” printed still
represented the cutting edge of
time management tools for
many, even though they’d been
on the scene for nearly a century
The industrial revolution
brought numerous
innovations to the
manufacturing process
The moving assembly line
(1914)
In 1914, Henry Ford started
an industrial revolution by
more than doubling wages
to $5 a day—a move that
helped build the U.S. middle
class and the modern
economy
Multi-tasking, a term that came
into vogue with the development
of computers capable of
performing any number of tasks
simultaneously, is actually an
ages-old way of managing
workflow, or... mismanaging it
Hell, in a 3-ring binder
“How many days does your
April have?”
There were no networks,
and only a handful of people
had access to the World
Wide Web via telephone
modems
Screenshot of Dbase III Plus
CEO and co-founder of
Intercom, Customer
Messaging Platform.
It's January, 2017
An average HR software
today looks like...
The contemporary
HR Software
What's next?
How things were How things are How things works
The future is now!
Introduction to the
software
● Staff Leave Management
● Scheduling & Timesheets
● Performance Appraisal
● Onboarding & Offboarding
● Company's Org Chart
● Powerful Reports
● HR on-the-go
● Recruitment
● & much more!
soon!
1. Recognise and understand
that every employee has
different work-life needs
2. Build a culture of trust and
personal responsibility
3. Empower employees with the
right tools and technology
Head of Customer Happiness
Lee Chapman
lee@cake.hr
+44 (0) 2031260269
cake.hr
Thank you! :)
Technology in HR - Human Resources Management Software

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