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Adolescent Communication
Jolene, Caitlin, John, and Sara
Who Are Adolescents?
• Teenagers
• 13-18 years of age
Who Are Adolescents?
• Transitioning from
childhood to adulthood
• Range of Maturity levels
• Time of physical,
emotional,...
Who Are Adolescents?
• May act mature like
adults
• Childlike behaviour
when ill or in stressful
situations
• Desire Indep...
Who are Adolescents?
• Difficult to allow
autonomous decisions
• Not always clear if they
are capable of making
wise autho...
Adolescents can understand:
•
•
•
•
•

Cause and effect
Multistep directions
Concepts in health
Causes of disease
Benefits...
Basic Communication with
Adolescents
• Provide thorough
explanations and
rational
• Clarify scientific
language
• Make inf...
Remember that poor
attitudes toward healthcare
in adults may be a result of a
lack of sensitivity to the
individual during...
Barriers to Communication
• Changing Individual and
Body
• Confidentiality
• Privacy
Changing Individual and Body
• Physical, emotional,
hormonal changes are
occurring
– effects their behavior,
emotions, and...
Changing Individual and Body
• May be more emotionally charged depending
on the context
– Their condition may have a huge ...
Changing Individual and Body
• Adapting to bodily
changes and very
preoccupied with
appearance
– Growth spurts, increased
...
Changing Individual and Body
Communication:
• Make patient
comfortable Humor
– Ask about hobbies,
school, sports, etc.
– M...
Changing Individual and Body
Communication:
• be modest, understanding and do not judge
• Sensitivity to Adolescent’s emba...
Confidentiality
Confidentiality
• One of most important
aspects of health care for
Adolescents
• Ensure patient that
everything is kept
co...
Confidentiality
Communication:
• May be more willing to communicate and discuss
concerns and ask questions if they feel th...
Confidentiality
Communication:
• Ask open ended
questions allowing them
to open up
• Do not judge – issues
may be embarras...
Confidentiality
• Communication difficulties may be caused by
fear that information will not be kept
confidential
– Concer...
Confidentiality
• Address fears and concerns
• Parents still continue to be
the main providers, carers,
and sources of hea...
Privacy
Privacy
• Modesty and privacy are
very important
• Includes fear threats to
their physical appearance
– change in body ima...
Privacy
Communication:
• Treat worries and
concerns with Respect
and Dignity
– Ask open ended
questions
– No judgement
– P...
Privacy
Communication:
• Allow adolescent privacy
• Right to undergo a procedure, treatment, examination
without parents p...
Youth does not mean healthy – Adolescents are
often overlooked and can have serious health
issues/ Concerns
An Interview With an ER Nurse
Adolescent cases vary greatly:
• Range in maturity and dependency
• Values
• privacy and responsibility

• Communication
•...
THE END
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Adolescent communication

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Adolescent communication

  1. 1. Adolescent Communication Jolene, Caitlin, John, and Sara
  2. 2. Who Are Adolescents? • Teenagers • 13-18 years of age
  3. 3. Who Are Adolescents? • Transitioning from childhood to adulthood • Range of Maturity levels • Time of physical, emotional, and social change • Many demands are placed on them – School, peers, society
  4. 4. Who Are Adolescents? • May act mature like adults • Childlike behaviour when ill or in stressful situations • Desire Independence – Still dependent on parents for comfort & Security
  5. 5. Who are Adolescents? • Difficult to allow autonomous decisions • Not always clear if they are capable of making wise authoritative decisions • Avoid using authoritarian approach • Involve them in as much decision making as possible
  6. 6. Adolescents can understand: • • • • • Cause and effect Multistep directions Concepts in health Causes of disease Benefits of health promotion – May reject practicing them due to social pressures
  7. 7. Basic Communication with Adolescents • Provide thorough explanations and rational • Clarify scientific language • Make information meaningful to life • Use appropriate tone of voice, attitude and volume of voice
  8. 8. Remember that poor attitudes toward healthcare in adults may be a result of a lack of sensitivity to the individual during these Adolescent years
  9. 9. Barriers to Communication • Changing Individual and Body • Confidentiality • Privacy
  10. 10. Changing Individual and Body • Physical, emotional, hormonal changes are occurring – effects their behavior, emotions, and changes in their mood – may behave irrationally or be emotionally unstable
  11. 11. Changing Individual and Body • May be more emotionally charged depending on the context – Their condition may have a huge impact on them, especially if it alters their physical appearance or body functions – Illness or injury can mean loss of dependency and feelings of confinement • eg. Broken leg
  12. 12. Changing Individual and Body • Adapting to bodily changes and very preoccupied with appearance – Growth spurts, increased weight, changes in bodily proportions, etc. • Change in physical appearance may cause embarrassment – clumsiness, poor coordination, and a change in body image
  13. 13. Changing Individual and Body Communication: • Make patient comfortable Humor – Ask about hobbies, school, sports, etc. – May be more willing to communicate and discuss concerns and ask questions
  14. 14. Changing Individual and Body Communication: • be modest, understanding and do not judge • Sensitivity to Adolescent’s embarrassment • Provide thorough explanations and the rational for procedures.
  15. 15. Confidentiality
  16. 16. Confidentiality • One of most important aspects of health care for Adolescents • Ensure patient that everything is kept confidential, and explain what this means – Everything is between the health care workers providing care and the patient – Includes what happens, conversations, or the results
  17. 17. Confidentiality Communication: • May be more willing to communicate and discuss concerns and ask questions if they feel they can trust the health care worker • Try and make the patient feel comfortable – use of humor – Ask about hobbies, school, sports, etc. – avoid making comments about their hair or clothes, or good grades • These are sensitive topics due to peer and parent expectations
  18. 18. Confidentiality Communication: • Ask open ended questions allowing them to open up • Do not judge – issues may be embarrassing or personal
  19. 19. Confidentiality • Communication difficulties may be caused by fear that information will not be kept confidential – Concern that parents will be informed about discussions that take place between the adolescent and the health care professional • Fear of potential scolding from parents – Pregnancy Example – This can also result in reluctance to talk about health concerns and problems
  20. 20. Confidentiality • Address fears and concerns • Parents still continue to be the main providers, carers, and sources of health information to teenagers. – This contribution by parents needs to be supported and respected • Parents/Guardians may need to sign an informed consent if the patient is a minor (under 18)
  21. 21. Privacy
  22. 22. Privacy • Modesty and privacy are very important • Includes fear threats to their physical appearance – change in body image may cause embarrassment • X-ray images may be perceived by adolescents as being invasive and “seeing everything”
  23. 23. Privacy Communication: • Treat worries and concerns with Respect and Dignity – Ask open ended questions – No judgement – Provide thorough explanations and the rational for procedures.
  24. 24. Privacy Communication: • Allow adolescent privacy • Right to undergo a procedure, treatment, examination without parents present • Discuss sensitive health issues in private
  25. 25. Youth does not mean healthy – Adolescents are often overlooked and can have serious health issues/ Concerns
  26. 26. An Interview With an ER Nurse
  27. 27. Adolescent cases vary greatly: • Range in maturity and dependency • Values • privacy and responsibility • Communication • Encouragement, positive feedback, patience, flexibility • Compounding complications • Cultural, language, mental health, drug addiction, child abuse
  28. 28. THE END

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