Stakeholder Analysis in Territorial Intelligence in Digital Governance Jing SHIANG, Ph.D. Professor/Chair Dept. of Public ...
Background <ul><li>The territory is not considered any more as a natural framework, and as a construction of the actors. <...
Background <ul><li>This means a process through which territorial residents and actors are invited to relate their concern...
Background <ul><li>Developing effective and sustainable community projects requires full participation of civil society in...
Background <ul><li>In human communities’ project development, to accelerate innovation at various levels, effective collab...
Background <ul><li>Territorial actors therefore need to collaborate to pull their knowledge and resources together to find...
The Importance of Stakeholders <ul><li>Due to various interdependency between and among various individuals and entities w...
The Importance of Stakeholders <ul><li>Stakeholders are key individuals and entities that influence or are influenced by t...
E-Governance <ul><li>E-governance is the use of ICT to improve the ability of government to address the needs of a territo...
E-Governance <ul><li>It also includes the formation of new relationships among more catholic range of territorial actors, ...
E-Governance <ul><li>It is a wider construct that defines and assesses the impacts that technologies have on the practice ...
E-Governance <ul><li>Territorial actors include public servants, elected bodies and outside groups, such as not-for-profit...
E-Governance <ul><li>The purposes of e-governance is to establish interactions between government and citizens (G2C), to e...
E-Governance <ul><li>Therefore, in e-governance, the focus of attention should not merely be on the e-service provision bu...
Stakeholders (key territorial actors) in E-governance  <ul><li>residents </li></ul><ul><li>public service providers </li><...
Changes in Stakeholder Relationships in E-governance (in general)‏ <ul><li>Positive -- More openness, more power, more par...
Changes in Stakeholder Relationships in E-governance (in general)‏ <ul><li>Negative -- technologies controlled by the ones...
Changes in Stakeholder Relationships in E-governance (in general)‏ <ul><li>Negative -- advanced electronic technologies ar...
Changes in Stakeholder Relationships in E-governance (in general)‏ <ul><li>Other -- the need and importance of information...
Changes in Stakeholder Relationships in E-governance (in general)‏ <ul><li>Other -- some public agencies now rely more on ...
Stakeholder Analysis in Territorial Development  <ul><li>In the new era of e-governance, a framework of governmental relat...
Stakeholder Analysis in Territorial Development <ul><li>Before this framework can be developed, a more specific analysis o...
Dimensions for Analysis of Stakeholder Relationship  <ul><li>Cooperation -- potential for threat and potential for coopera...
Power Relationships before Major Change government (7)information intermediaries government (6) special interest groups go...
Power Relationships after Major Change government (7)information intermediaries government (6) special interest groups gov...
A Framework for Change and Adaptation of Stakeholder Relationship <ul><li>With this construct, change and adaptation of va...
Thank you for your attention! Please comment and question.
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B08 A65c 53 Diapo Shiang En

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B08 A65c 53 Diapo Shiang En

  1. 1. Stakeholder Analysis in Territorial Intelligence in Digital Governance Jing SHIANG, Ph.D. Professor/Chair Dept. of Public Management and Policy Tunghai University TAIWAN
  2. 2. Background <ul><li>The territory is not considered any more as a natural framework, and as a construction of the actors. </li></ul><ul><li>Territory is “a space of significant relations.”[DUMAS, 2004]. </li></ul>
  3. 3. Background <ul><li>This means a process through which territorial residents and actors are invited to relate their concerns, ideas, values, and issues related to the development taking place within it. </li></ul>
  4. 4. Background <ul><li>Developing effective and sustainable community projects requires full participation of civil society in both determining strategies and implementing them. </li></ul>
  5. 5. Background <ul><li>In human communities’ project development, to accelerate innovation at various levels, effective collaboration between and among stakeholders is thus required. </li></ul>
  6. 6. Background <ul><li>Territorial actors therefore need to collaborate to pull their knowledge and resources together to find better ways of developing their territories. </li></ul>
  7. 7. The Importance of Stakeholders <ul><li>Due to various interdependency between and among various individuals and entities within the territory, successful territorial development depends on the identification and understanding of different stakeholders and their interests. </li></ul>
  8. 8. The Importance of Stakeholders <ul><li>Stakeholders are key individuals and entities that influence or are influenced by the territorial development processes. </li></ul>
  9. 9. E-Governance <ul><li>E-governance is the use of ICT to improve the ability of government to address the needs of a territory. </li></ul><ul><li>It includes movement of governments online to electronically deliver their services and programs, provide government information, and interact with territorial actors. </li></ul>
  10. 10. E-Governance <ul><li>It also includes the formation of new relationships among more catholic range of territorial actors, including private sector along with residents and other levels of governments, and interactions between and among them. </li></ul>
  11. 11. E-Governance <ul><li>It is a wider construct that defines and assesses the impacts that technologies have on the practice and administration of governments and the relationships between and among territorial actors. </li></ul>
  12. 12. E-Governance <ul><li>Territorial actors include public servants, elected bodies and outside groups, such as not-for-profit organizations, NGOs or private sector corporate entities. </li></ul>
  13. 13. E-Governance <ul><li>The purposes of e-governance is to establish interactions between government and citizens (G2C), to encourage governmental service integration (G2G), and to establish more efficient relationships between government and commercial companies (G2G). </li></ul>
  14. 14. E-Governance <ul><li>Therefore, in e-governance, the focus of attention should not merely be on the e-service provision but rather more on the key multi-stakeholders in the territory. </li></ul>
  15. 15. Stakeholders (key territorial actors) in E-governance <ul><li>residents </li></ul><ul><li>public service providers </li></ul><ul><li>enterprises and social organizations </li></ul><ul><li>other public agencies </li></ul><ul><li>information system and information technology (IS/IT) specialists </li></ul><ul><li>special interest groups </li></ul><ul><li>information intermediaries </li></ul>
  16. 16. Changes in Stakeholder Relationships in E-governance (in general)‏ <ul><li>Positive -- More openness, more power, more participation, less inequality, and closer relationships. </li></ul>
  17. 17. Changes in Stakeholder Relationships in E-governance (in general)‏ <ul><li>Negative -- technologies controlled by the ones already with power, ICT making powers more concentrated, making political leaders further dominate and monopolize information. </li></ul>
  18. 18. Changes in Stakeholder Relationships in E-governance (in general)‏ <ul><li>Negative -- advanced electronic technologies are beneficial to bureaucracy, thus enlarge inequity between information-provider and information-receiver, and therefore worsen the rifts between individuals and bureaucrats. </li></ul>
  19. 19. Changes in Stakeholder Relationships in E-governance (in general)‏ <ul><li>Other -- the need and importance of information agents as intermediaries between government and other stakeholders have decreased and have been intentionally reduced by certain public agencies. </li></ul>
  20. 20. Changes in Stakeholder Relationships in E-governance (in general)‏ <ul><li>Other -- some public agencies now rely more on special interest groups. </li></ul>
  21. 21. Stakeholder Analysis in Territorial Development <ul><li>In the new era of e-governance, a framework of governmental relationships with key territorial actors has yet to be developed to help improving stakeholder relationships and realizing good governance. </li></ul>
  22. 22. Stakeholder Analysis in Territorial Development <ul><li>Before this framework can be developed, a more specific analysis of how the relationships with various stakeholders have evolved must proceed. The analysis can be done in the following dimensions. </li></ul>
  23. 23. Dimensions for Analysis of Stakeholder Relationship <ul><li>Cooperation -- potential for threat and potential for cooperation </li></ul><ul><li>Partnerships and Collaboration </li></ul><ul><li>Conflicts </li></ul><ul><li>Power Relationships </li></ul>
  24. 24. Power Relationships before Major Change government (7)information intermediaries government (6) special interest groups government (5) IS/IT specialists government (4) other public agencies government (3) enterprises and social organizations government (2) public service providers government (1) residents focus entity 6 5 4 3 2 1 stakeholder
  25. 25. Power Relationships after Major Change government (7)information intermediaries government (6) special interest groups government (5) IS/IT specialists government (4) other public agencies government (3) enterprises and social organizations government (2) public service providers government (1) residents focus entity 6 5 4 3 2 1 stakeholder
  26. 26. A Framework for Change and Adaptation of Stakeholder Relationship <ul><li>With this construct, change and adaptation of various stakeholder relationships in territorial development can be closely scrutinized and monitored, and efforts can be put into establishing and improving such relationships for territorial intelligence. </li></ul>
  27. 27. Thank you for your attention! Please comment and question.

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