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The Cactus Way Our working style
<ul><li>As an organization, our actions are driven by our  beliefs. </li></ul><ul><li>  </li></ul>
<ul><li>Our freelancer relationships rest on 6 pillars. </li></ul>
Integrity <ul><li>We believe in honesty and fairness, and expect the same of our editors.  </li></ul><ul><li>We set expect...
Excellence <ul><li>Excellence is of paramount importance at Cactus.  </li></ul><ul><li>We assign it a higher value than ex...
Communication <ul><li>Cactus is in the business of communication.  </li></ul><ul><li>And that’s why we place great importa...
Innovation <ul><li>You’ve read about how we began this journey.  </li></ul><ul><li>Back then, we used old-fashioned email ...
Trust <ul><li>On any given day, we talk, train, debate, and share experiences with editors from across 12 different countr...
Fun <ul><li>All of this translates into relationships and moments that bring us great joy.  </li></ul><ul><li>… like the t...
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The cactus-way

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The cactus-way

  1. 1. The Cactus Way Our working style
  2. 2. <ul><li>As an organization, our actions are driven by our beliefs. </li></ul><ul><li>  </li></ul>
  3. 3. <ul><li>Our freelancer relationships rest on 6 pillars. </li></ul>
  4. 4. Integrity <ul><li>We believe in honesty and fairness, and expect the same of our editors. </li></ul><ul><li>We set expectations clearly. </li></ul><ul><li>And then put in sincere efforts to help our freelance editors understand requirements and deliver against them. </li></ul>
  5. 5. Excellence <ul><li>Excellence is of paramount importance at Cactus. </li></ul><ul><li>We assign it a higher value than expertise and even experience. </li></ul><ul><li>We strive to excel in every action—be it writing an email to a client, communicating with a freelance editor, or editing a paper. </li></ul><ul><li>And we ask the same of our editors. </li></ul>
  6. 6. Communication <ul><li>Cactus is in the business of communication. </li></ul><ul><li>And that’s why we place great importance on effective communication with our freelance editors. </li></ul><ul><li>At Cactus, communication is personal yet professional. </li></ul><ul><li>Each team has dedicated resources for communication (e.g., a manager and a trainer) and feedback sharing is a regular exercise. </li></ul><ul><li>We encourage our freelance editors to communicate regularly and freely. </li></ul>
  7. 7. Innovation <ul><li>You’ve read about how we began this journey. </li></ul><ul><li>Back then, we used old-fashioned email to get the work done. </li></ul><ul><li>Now, we have a proprietary freelancer management software, a dedicated freelancer extranet, how-to demos, one-on-one training, and much more. </li></ul><ul><li>And there’s always more to be done… </li></ul>
  8. 8. Trust <ul><li>On any given day, we talk, train, debate, and share experiences with editors from across 12 different countries. </li></ul><ul><li>Yes, we have a wide network. But it is a closely knit circle. </li></ul><ul><li>This camaraderie stems from the trust we place in each other. </li></ul><ul><li>We believe in and stand by our editors. </li></ul>
  9. 9. Fun <ul><li>All of this translates into relationships and moments that bring us great joy. </li></ul><ul><li>… like the time one of our freelance editors sent us a letter and some chocolates as a “1 st birthday gift”— it had been a year since he had joined us. There were shouts of glee and happy faces all around. </li></ul><ul><li>… or the time we invited our freelance editors in the city for a yacht party. </li></ul><ul><li>Working with a team of enthusiastic and warm freelance editors sure is fun! </li></ul>

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