NCCET Annual Conference<br />October 9-12, 2010 <br />from California’s Community Colleges<br />
Agenda<br />Building the Road to Prosperity<br />The Importance of an Operating Plan<br />First Year on the Open Road<br /...
Building the Road to Prosperity<br />EWD<br />Grant<br />EWD<br />Grant<br />CCCCO/EWD <br />OK<br />Action Item C1(B)<br ...
CA CC Staffing – 2.4 FTE<br />1 FTE<br />.4 FTE<br />.5 FTE<br />.5 FTE<br />
The Importance of an Operating Plan<br />Defines the Vision, Mission, Purpose & Values*<br />Identifies Education Code <br...
Vision & Mission<br />Vision<br />To build California’s workforce talent and its global economy by leveraging the power of...
Purpose<br />Target only those entities with training and workforce preparation services needs that expand beyond a single...
Purpose (cont.)<br />Target only those entities with training and workforce preparation services needs that expand beyond ...
Values<br />Hold Regular, Inclusive Meetings<br />Conference calls <br />In-person meetings <br />Online collaboration <br...
Values<br />Utilize a Facilitator <br />The convening/facilitating role provides critical continuity <br />Provides a sing...
Values<br />Practice Enlightened Self Interest<br />Be open, honest, and clear about interests and motivations to avoid hi...
Values<br />Be Industry-Driven/Employer Responsive <br />Make the process seamless for clients <br />Accommodate client's ...
How Member Districts Make Money<br />Contract  Service Delivery<br />Fee reimbursement for:<br />Master SME/SME<br />Prep ...
Pricing Model<br />CA CC uses a Cost Plus pricing model<br /><ul><li>Needs Assessment
Curriculum Development or Customization
Train the Trainer (Master SME & SMEs)
Prep Time
Instructional Costs (either standard costs or highest cost identified in data collection)
Materials, Travel
Administrative Fees
35% Mark-up to MDs
Project Management Fees</li></ul>NEVER quote this until we know the costs from the colleges<br />
The Contracting Process<br />Leslie & Catherine<br />Barb & Bettye<br />Must have a signed CA CC Membership MOU on record ...
The Contracting Process - Tools<br /><ul><li>Manage Sales Process
Manage Customers & Colleges
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California Corporate College Presentation at NCCET 100910

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California Corporate College Presentation at NCCET 100910

  1. 1. NCCET Annual Conference<br />October 9-12, 2010 <br />from California’s Community Colleges<br />
  2. 2. Agenda<br />Building the Road to Prosperity<br />The Importance of an Operating Plan<br />First Year on the Open Road<br />CA CC Member Districts<br />Contracts Won<br />Evolution of the Advisory Board<br />Looking Forward<br />Contracts in the Pipeline<br /><ul><li>Bumps, Bruises & Healing</li></ul>Questions<br />Resources<br />
  3. 3. Building the Road to Prosperity<br />EWD<br />Grant<br />EWD<br />Grant<br />CCCCO/EWD <br />OK<br />Action Item C1(B)<br />2010<br />2009<br />2008<br />CA CC Starts Work! <br />APG Formalized<br />Operating<br />Plan<br />
  4. 4. CA CC Staffing – 2.4 FTE<br />1 FTE<br />.4 FTE<br />.5 FTE<br />.5 FTE<br />
  5. 5. The Importance of an Operating Plan<br />Defines the Vision, Mission, Purpose & Values*<br />Identifies Education Code <br /> Limitations and Requirements<br />Defines the Infrastructure<br />Staffing*, Leadership, Fiscal Agency &<br /> Membership <br />Defines an Operating Budget<br />Defines How MDs Make Money*<br />Defines Pricing Model*<br />Defines Contracting Process*<br />
  6. 6. Vision & Mission<br />Vision<br />To build California’s workforce talent and its global economy by leveraging the power of the largest and most responsive college system in the world. <br />Mission<br />The California Corporate College (CA CC) provides a single point of contact for businesses, governmental agencies, associations, and organizations to access training and workforce preparation services throughout California. It is created as a cooperative venture of all of California’s Community Colleges. <br />
  7. 7. Purpose<br />Target only those entities with training and workforce preparation services needs that expand beyond a single college district’s service area.<br />Corporate Training and Services Provider: CA CC is the centralized clearinghouse for acquiring and delivering statewide and multi-jurisdictional corporate training and workforce preparation services contracts through the community colleges. <br />Product Development: CA CC coordinates the development and licensure of training products wherein economies of scale can be realized. <br />Statewide Marketing: CA CC will market the services of California’s 110 Community Colleges to businesses, governmental agencies, associations, and organizations with employees and members at multiple California locations. <br />Collaboration: CA CC will foster collaboration among California’s 110 community colleges to enhance the California Community College System’s competitiveness on statewide training and workforce preparation services projects.<br />Quality Assurance: CA CC will ensure quality and consistency of contract service delivery on a statewide basis.<br />
  8. 8. Purpose (cont.)<br />Target only those entities with training and workforce preparation services needs that expand beyond a single college district’s service area.<br />No Duplication: CA CC will not duplicate or replace existing programs and services provided through the California Community Colleges.<br />Right of First Refusal: CA CC will provide Member Districts the right of first refusal on any contract being delivered in their service area. In addition, CA CC will provide Non-Member Districts the right of first refusal on any contract being delivered in their service area, with the caveat that should they accept the assignment they will join the CA CC.<br />Resource Referral: CA CC will refer colleges and initiatives to appropriate resources for technical assistance and capacity building to better enable them to respond to employer needs. <br />Global Corporate College: CA CC will be the member organization of the Global Corporate College and is tasked with maintaining that membership in “Good Standing.”<br />
  9. 9. Values<br />Hold Regular, Inclusive Meetings<br />Conference calls <br />In-person meetings <br />Online collaboration <br />Everyone welcome<br />Follow a Participatory/Consensus Model <br />Everyone willing to support the decision even if they don’t agree 100% <br />No one left behind <br />Inclusive <br />Participatory <br />Cooperative<br />
  10. 10. Values<br />Utilize a Facilitator <br />The convening/facilitating role provides critical continuity <br />Provides a single point of contact for multiple needs, ideas, and dissemination <br />Ensure Informed Decision Making/Research <br />Uses data to drive decision-making <br />
  11. 11. Values<br />Practice Enlightened Self Interest<br />Be open, honest, and clear about interests and motivations to avoid hidden agendas<br />Cultivate knowledge and understanding of the needs and motivations of your partners<br />Show mutual respect and support for partners and their programs <br />Participating members will benefit financially <br />Local colleges retain local customer relationships <br />
  12. 12. Values<br />Be Industry-Driven/Employer Responsive <br />Make the process seamless for clients <br />Accommodate client's preferred vendor relationships <br />Put the client first <br />Strive to exceed customer expectations<br />Anticipate client needs<br />
  13. 13. How Member Districts Make Money<br />Contract Service Delivery<br />Fee reimbursement for:<br />Master SME/SME<br />Prep Time<br />Materials, travel, facility rental, etc.<br />Administrative Support Time<br />Dean/Director Time<br />35% mark-up<br />Referral Fees<br />5% on first time contracts<br />2% on additional contracts<br />Surplus Distribution<br />Paid out after CA CC reaches retained revenue goal<br />
  14. 14. Pricing Model<br />CA CC uses a Cost Plus pricing model<br /><ul><li>Needs Assessment
  15. 15. Curriculum Development or Customization
  16. 16. Train the Trainer (Master SME & SMEs)
  17. 17. Prep Time
  18. 18. Instructional Costs (either standard costs or highest cost identified in data collection)
  19. 19. Materials, Travel
  20. 20. Administrative Fees
  21. 21. 35% Mark-up to MDs
  22. 22. Project Management Fees</li></ul>NEVER quote this until we know the costs from the colleges<br />
  23. 23. The Contracting Process<br />Leslie & Catherine<br />Barb & Bettye<br />Must have a signed CA CC Membership MOU on record prior to billing. <br />
  24. 24. The Contracting Process - Tools<br /><ul><li>Manage Sales Process
  25. 25. Manage Customers & Colleges
  26. 26. Manage Documents
  27. 27. Budget Templates
  28. 28. Contracting Checksheet
  29. 29. Delivery Plan
  30. 30. Contracts/Agreements/SOWs
  31. 31. Weekly Ops Team Meetings
  32. 32. Pipeline Report
  33. 33. Open Action Items
  34. 34. TQC
  35. 35. Implementing Lumens B2B® Fall 2010</li></li></ul><li>First Year on the Open Road<br />Signed 20 Community College Districts<br />Butte-Glenn CCD<br />Cabrillo CCD<br />Coast CCD <br />Grossmont-Cuyamaca CCD <br />Kern CCD <br />Los Angeles CCD <br />Los Rios CCD <br />Mt. San Jacinto CCD <br />North Orange CCD <br />Pasadena CCD<br />Rancho Santiago CCD <br />Rio Hondo CCD <br />Riverside CCD <br />San Joaquin-Delta CCD <br />Shasta-Tehama-Trinity CCD <br />Sonoma CCD <br />South Orange CCD <br />State Center CCD <br />Ventura CCD <br />West Valley-Mission CCD<br />
  36. 36. First Year on the Open Road<br />Contracts Won- $714,606!<br />Global Corporate College<br />Abbott Laboratories<br />Business Writing<br />Finance<br />Soft Skills<br />Sam’s Club<br />Spanish as a Second Language (CD, I, II)<br />Dept of VA<br />Room Rental<br />Rustoleum<br />VESL<br />California Conservation Corps<br />Needs Assessment<br />Career Pathway Phase One<br />Pacific Gas & Electric<br />Power Pathways Fleet Mechanics<br />Kaiser Permanente So Cal<br />Computers Made Easy<br />Note: Had a $4.2M contract pulled at the 11th hour. <br />
  37. 37. First Year on the Open Road<br />End of Year Financials<br /> Summary Budget Actual<br /> Total Revenue $ 668,675.20 $ 873,920.00<br />Total Expense $ 569,149.28 $ 760,849.00 <br /> Net Profit/Loss $ 99,525.92 $ 113,071.00 <br />
  38. 38. Evolution of the Advisory Board<br />On-going shareholders group<br />Post-operational advisory group<br />Pre-operational planning group<br />
  39. 39. Looking Forward<br />Contracts in the Pipeline - $940,713!<br />Closed Won - $257,214<br />New Member Districts<br />Hartnell CCD<br />Palomar CCD<br />San Jose-Evergreen CCD<br />Yosemite CCD<br />Chaffey CCD<br />Santa Clarita CCD<br />Renewals<br />Pasadena Area CCD<br />Shasta-Tehama-Trinity CCD<br />State Center CCD<br />Global Corporate College<br />Ciena – technical training<br />Green Mountain Coffee Roasters – Bilingual Softskills<br />TSA – Homeland Security<br />Kaiser Permanente So Cal<br />Computers Made Easy II<br />MS Word/Excel Training<br />
  40. 40. Looking Forward<br />Contracts in the Pipeline - $940,713!<br />90% - $580,864<br />Member Districts<br />Peralta CCD <br />Allan Hancock Joint CCD <br />Santa Monica CCD <br />Long Beach CCD <br />California Conservation Corps<br />Career Pathway Phase Two<br />Pacific Gas & Electric<br />Meter Reader Retraining<br />California Dept of Corrections and Rehabilitation<br />Staff Training<br />
  41. 41. Bumps, Bruises & Healing<br />No start up funding<br />Not mandated by the Chancellor’s Office<br />Resistance from College Districts due to lack of understanding of concept<br />Became very resourceful – landed two grants<br />Spoke every chance we got<br />Answered the hard questions<br />Open, transparent communication<br />Tenacity<br />
  42. 42. Questions?<br />
  43. 43. Resources<br />Leslie Larrabee<br />leslie@cacorpcollege.com<br /> 760-832-8271<br />Catherine Swenson<br />cswenson@cccewd.net<br />916-452-5668<br />A copy of the presentation may be viewed or downloaded from our website intranet – www.cacorpcollege.com/intranet<br />

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