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CHAPTER 6
video
FRUSTRATION,
CONFLICT
AND STRESS
WHAT IS FRUSTRATION?
WHEN DOES IT OCCUR?
As an event, the
thwarting
circumstances that
block or interfere with
goal-directed activity is
WHAT FACTORS
CAUSE
FRUSTRATION?
1. PHYSICAL ENVIRONMENT
Example: Obstacle such as
traffic jams, crowded lines
at the supermarket,
droughts that destroy a
farmer crops, noise that
prevents concentration,
floods that delay us in our
Frustration Video
Traffic Video
2. SOCIAL ENVIRONMENT
Example:
Restrictions
imposed by other
people laws,
customs, norms of
3. INDIVIDUAL’S OWN
LIMITATION
Example: Lack of
specific abilities,
physical
4. CONFLICT
What is a conflict?
- Related to frustration is the
state of conflict which
results when we must make
a choice of alternatives and
cannot arrive at a decision.
One of the confusing things
about frustration and conflict
is that each may be the
consequence of the other.
Ex. Boy meets girl, asks for a
date and is turn down:
result—frustration. Should be
ask again or give up? --
FOUR TYPES OF CONFLICT
1. Approach – approach
2. Avoidance –
avoidance
3. Approach – avoidance
4. Double/multiple
1. APPROACH - APPROACH
This type of conflict
occurs when the
individual has two
desirable but mutually
exclusive goals.
+G ←P→ +G
2. AVOIDANCE - AVOIDANCE
This type of conflict
occurs when there are two
undesirable situations but
cannot avoid one without
encountering the other.
- →P← -
3. APPROACH - AVOIDANCE
 The conflict occurs when a person is
both attracted and repelled by the
same object , person or situation.
This is difficult to resolve.
 The person is attracted to a goal that
has both positive and negative
values.
±G
P
4. DOUBLE/MULTIPLE APPROACH
In this type of conflict
one is attracted to two
positive goals but each
one has negative
alternatives.
Job Offer Job Offer
P
video
WHAT MOTIVES PRESENT THE
GREATEST POTENTIAL FOR CONFLICT?
 In our society today, there are motives
which are most pervasive and difficult to
resolve. These motives generally occur
between the following areas:
1. Independence vs. dependence
2. Intimacy vs. isolation
3. Cooperation vs. competition
4. Impulses expression vs. moral
standards
Independence
vs.
dependence
 In time of stress
we may want to
resort to the
dependence
characteristics of
childhood, to
have someone
take care of us
and solve our
problems. But
we are taught
that the ability to
stand on our
own and assume
responsibilities
Intimacy
vs.
isolation
The desire to be
close to another
and to share our
innermost thoughts
and emotions may
conflict with the
fear of being hurt
or rejected if we
expose too much of
ourselves.
Cooperation
vs.
competition
Competitions begins
in early childhood,
among siblings
continues through
school, and culminates
in business and
professional rivalry. At
the same time, we are
urged to cooperate
with the help of others.
Such contradictory
expectations have the
Impulses
expression
vs.
moral
standards
 All societies have to
regulate impulses to
some degree. Sex
and aggression are
two areas in which
our impulses most
frequently conflict
with moral standards.
The violation of these
standards may
generate strong
feelings of guilt.
WHAT ARE SOME OF
THE IMMEDIATE
REACTIONS TO
FRUSTRATIONS?
COMMERCIAL
1. AGGRESSION
Generally , aggression is a kind of
behavior intended to harm another
person. It is either physically or
verbally. There are also two kinds of
aggression namely:
a. Direct aggression
b. Displaced Aggression (Indirect)
Agression
Video
2. APATHY
 This is another response to frustration
which is just the opposite of aggression.
This kind of behavior shows indifference
or withdrawal. Children whose
aggressive outburst are never
successful, who find they have no
power to satisfy their needs by means
of their own actions, may well resort to
apathy and withdrawal when confronted
with subsequent frustrating situations.
APATHY VIDEO
3. REGRESSION
This behavior is described as a turn
to childish forms of behavior. Adults
sometimes resort to immature forms
of behavior when faced with
frustrating situations like to yell or
start a fist fight, give up any attempt
to cope and seek someone to solve
the problem for them.
Regression Video
HOW ARE DEFENSE
MECHANISM
DESCRIBED?
WHAT IS A DEFENSE
MECHANISM?
Defense mechanism
refers to the unconscious
processes that protect a
person against anxiety by
distorting reality in some
way.
Defense mechanisms can be
compared to drugs that
reduce symptoms without
curing the ailment. Similarly ,
defense mechanisms may
provide relief from anxiety
until more realistic ways of
solving personal problems
can be worked out.
THE FOLLOWING ARE A FEW
OF THE DEFENSE
MECHANISMS THAT CAN BE
MENTIONED HERE:
This is a defense
mechanism by which
unacceptable impulses
or ideas are not
perceived or allowed
into full awareness.
1. DENIAL
This is a denial of an impulse
or memory that might provoke
feelings of guilt by its
disappearance from
awareness. This denial is a
defense against internal
threats.
2. REPRESSION
is a defense mechanism that allows
us to act out unacceptable impulses
by converting these behaviors into a
more acceptable form.
For example, a person experiencing
extreme anger might take up kick-
boxing as a means of venting
frustration.
3. SUBLIMATION
A defense mechanism in
which self-esteem is
maintained by assigning
plausible and acceptable
reasons for conduct entered
on impulsively or for less
acceptable reason.
4.RATIONALIZATIO
N
A defense mechanism in
which a person denies a
disapproved motive
through giving strong
expression to its opposite.
5. REACTION-
FORMATION
A defense mechanism in
which people protect
themselves from
awareness of their own
undesirable traits by
attributing those traits
6. PROJECTION
COMMERCIAL
A defense mechanism tries
to make a person gain
detachment from an
emotionally threatening
situation by dealing with it
in abstract , intellectual
7.
Intellectualization
This refers to a motive that is
not directly expressed but
appears in a more acceptable
form.
Displacement involves taking
out our frustrations, feelings
and impulses on people or
8.
DISPLACEMENT
This defense mechanism allows
the individual to counterbalance
his feelings of inadequacy by
doing well in another activity.
Ex. A crippled individual could
develop his physique through body-
building exercise or excelling in
sports. This is a positive
9.
COMPENSATION
Example negative compensation
are found in people who pretend
to be superior than others to
cover up their feelings of
inadequacy; in the student who
distracts attention of classmates
or making “show offs” because
they believe that nobody notices
them or is in need of recognition.
This is also a type of
compensation for a weakness
by exerting too much effort to
overcome it.
Ex. Ludwig Van Beethoven
suffered from deafness, yet
became one of the world’s
10.
OVERCOMPENSATION
This mechanism is helpful
in releasing some
repressed feelings by
“taking it out’ to a
confidante.
Ex. Good “bull sessions” with
friends and T- group training
11. CATHARSIS
Video
suicidal
video
“STRESS”
Stress can come
from any situation
or thought that
makes you feel
frustrated, angry,
nervous, worried
and tense .
WHAT IS STRESS?
WHAT ARE
PHYSIOLOGICAL
EFFECTS OF
STRESS?
HOW CAN LAUGHTER BE UTILIZED
AS A STRESS DIFFUSER?
“LAUGTHER
IS THE BEST
MEDICINE”
VIDEO
VIDEO SCANDAL IN THE FAMILY
WHAT FACTORS
INFLUENCE THE
SEVERITY OF
STRESS?
Being able to foresee
the occurrence of a
stressful event, even
if we can’t control it
usually reduces its
severity.
PREDICTABILIT
Having control over
the duration of a
stressful event also
reduces its severity.
2. CONTROL OVER
DURATION
The stressful event can
be perceived quite
differently by two
people, depending on
what the situation
means to them.
COGNITIVE
EVALUATION
A persons confidence
in his or her ability to
handle a stressful
situation is a major
factor in determining the
severity of the stress.
FEELINGS OF
COMPETENCY
support and
concern of other
people can make
stress more
bearable.
SOCIAL
SUPPORT
friends video

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Frustration, Conflict and Stress

  • 4. WHAT IS FRUSTRATION? WHEN DOES IT OCCUR? As an event, the thwarting circumstances that block or interfere with goal-directed activity is
  • 6. 1. PHYSICAL ENVIRONMENT Example: Obstacle such as traffic jams, crowded lines at the supermarket, droughts that destroy a farmer crops, noise that prevents concentration, floods that delay us in our
  • 9. 2. SOCIAL ENVIRONMENT Example: Restrictions imposed by other people laws, customs, norms of
  • 10. 3. INDIVIDUAL’S OWN LIMITATION Example: Lack of specific abilities, physical
  • 11. 4. CONFLICT What is a conflict? - Related to frustration is the state of conflict which results when we must make a choice of alternatives and cannot arrive at a decision.
  • 12. One of the confusing things about frustration and conflict is that each may be the consequence of the other. Ex. Boy meets girl, asks for a date and is turn down: result—frustration. Should be ask again or give up? --
  • 13. FOUR TYPES OF CONFLICT 1. Approach – approach 2. Avoidance – avoidance 3. Approach – avoidance 4. Double/multiple
  • 14. 1. APPROACH - APPROACH This type of conflict occurs when the individual has two desirable but mutually exclusive goals. +G ←P→ +G
  • 15. 2. AVOIDANCE - AVOIDANCE This type of conflict occurs when there are two undesirable situations but cannot avoid one without encountering the other. - →P← -
  • 16. 3. APPROACH - AVOIDANCE  The conflict occurs when a person is both attracted and repelled by the same object , person or situation. This is difficult to resolve.  The person is attracted to a goal that has both positive and negative values. ±G P
  • 17. 4. DOUBLE/MULTIPLE APPROACH In this type of conflict one is attracted to two positive goals but each one has negative alternatives. Job Offer Job Offer P
  • 19. WHAT MOTIVES PRESENT THE GREATEST POTENTIAL FOR CONFLICT?  In our society today, there are motives which are most pervasive and difficult to resolve. These motives generally occur between the following areas: 1. Independence vs. dependence 2. Intimacy vs. isolation 3. Cooperation vs. competition 4. Impulses expression vs. moral standards
  • 20. Independence vs. dependence  In time of stress we may want to resort to the dependence characteristics of childhood, to have someone take care of us and solve our problems. But we are taught that the ability to stand on our own and assume responsibilities
  • 21. Intimacy vs. isolation The desire to be close to another and to share our innermost thoughts and emotions may conflict with the fear of being hurt or rejected if we expose too much of ourselves.
  • 22. Cooperation vs. competition Competitions begins in early childhood, among siblings continues through school, and culminates in business and professional rivalry. At the same time, we are urged to cooperate with the help of others. Such contradictory expectations have the
  • 23. Impulses expression vs. moral standards  All societies have to regulate impulses to some degree. Sex and aggression are two areas in which our impulses most frequently conflict with moral standards. The violation of these standards may generate strong feelings of guilt.
  • 24. WHAT ARE SOME OF THE IMMEDIATE REACTIONS TO FRUSTRATIONS?
  • 26. 1. AGGRESSION Generally , aggression is a kind of behavior intended to harm another person. It is either physically or verbally. There are also two kinds of aggression namely: a. Direct aggression b. Displaced Aggression (Indirect)
  • 28. 2. APATHY  This is another response to frustration which is just the opposite of aggression. This kind of behavior shows indifference or withdrawal. Children whose aggressive outburst are never successful, who find they have no power to satisfy their needs by means of their own actions, may well resort to apathy and withdrawal when confronted with subsequent frustrating situations.
  • 30. 3. REGRESSION This behavior is described as a turn to childish forms of behavior. Adults sometimes resort to immature forms of behavior when faced with frustrating situations like to yell or start a fist fight, give up any attempt to cope and seek someone to solve the problem for them.
  • 33. WHAT IS A DEFENSE MECHANISM? Defense mechanism refers to the unconscious processes that protect a person against anxiety by distorting reality in some way.
  • 34. Defense mechanisms can be compared to drugs that reduce symptoms without curing the ailment. Similarly , defense mechanisms may provide relief from anxiety until more realistic ways of solving personal problems can be worked out.
  • 35. THE FOLLOWING ARE A FEW OF THE DEFENSE MECHANISMS THAT CAN BE MENTIONED HERE:
  • 36. This is a defense mechanism by which unacceptable impulses or ideas are not perceived or allowed into full awareness. 1. DENIAL
  • 37. This is a denial of an impulse or memory that might provoke feelings of guilt by its disappearance from awareness. This denial is a defense against internal threats. 2. REPRESSION
  • 38. is a defense mechanism that allows us to act out unacceptable impulses by converting these behaviors into a more acceptable form. For example, a person experiencing extreme anger might take up kick- boxing as a means of venting frustration. 3. SUBLIMATION
  • 39. A defense mechanism in which self-esteem is maintained by assigning plausible and acceptable reasons for conduct entered on impulsively or for less acceptable reason. 4.RATIONALIZATIO N
  • 40. A defense mechanism in which a person denies a disapproved motive through giving strong expression to its opposite. 5. REACTION- FORMATION
  • 41. A defense mechanism in which people protect themselves from awareness of their own undesirable traits by attributing those traits 6. PROJECTION
  • 43. A defense mechanism tries to make a person gain detachment from an emotionally threatening situation by dealing with it in abstract , intellectual 7. Intellectualization
  • 44. This refers to a motive that is not directly expressed but appears in a more acceptable form. Displacement involves taking out our frustrations, feelings and impulses on people or 8. DISPLACEMENT
  • 45. This defense mechanism allows the individual to counterbalance his feelings of inadequacy by doing well in another activity. Ex. A crippled individual could develop his physique through body- building exercise or excelling in sports. This is a positive 9. COMPENSATION
  • 46. Example negative compensation are found in people who pretend to be superior than others to cover up their feelings of inadequacy; in the student who distracts attention of classmates or making “show offs” because they believe that nobody notices them or is in need of recognition.
  • 47. This is also a type of compensation for a weakness by exerting too much effort to overcome it. Ex. Ludwig Van Beethoven suffered from deafness, yet became one of the world’s 10. OVERCOMPENSATION
  • 48. This mechanism is helpful in releasing some repressed feelings by “taking it out’ to a confidante. Ex. Good “bull sessions” with friends and T- group training 11. CATHARSIS
  • 49. Video
  • 52. Stress can come from any situation or thought that makes you feel frustrated, angry, nervous, worried and tense . WHAT IS STRESS?
  • 53.
  • 54.
  • 55.
  • 57.
  • 58. HOW CAN LAUGHTER BE UTILIZED AS A STRESS DIFFUSER?
  • 60. VIDEO
  • 61. VIDEO SCANDAL IN THE FAMILY
  • 63. Being able to foresee the occurrence of a stressful event, even if we can’t control it usually reduces its severity. PREDICTABILIT
  • 64. Having control over the duration of a stressful event also reduces its severity. 2. CONTROL OVER DURATION
  • 65. The stressful event can be perceived quite differently by two people, depending on what the situation means to them. COGNITIVE EVALUATION
  • 66. A persons confidence in his or her ability to handle a stressful situation is a major factor in determining the severity of the stress. FEELINGS OF COMPETENCY
  • 67. support and concern of other people can make stress more bearable. SOCIAL SUPPORT