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Getting Product management going again with scrum

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This slideshow describes the structure and tools to be used in a workshop aimed at (re)starting / (re)booting product management in a company that finds itself in a "stuck" state as regards product evolution. This is particularly relevant to get things going again fast.

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Getting Product management going again with scrum

  1. 1. Workshop prep – Getting Product management going again with scrum 26-MAR-2008 Specs & mocks for product workshop
  2. 2. Current state & desired state of participants & the product management <ul><li>Participants are… </li></ul><ul><ul><li>Stuck </li></ul></ul><ul><ul><li>Out of motivation </li></ul></ul><ul><ul><li>Without purpose </li></ul></ul><ul><ul><li>Lacking time </li></ul></ul><ul><ul><li>Lacking drive </li></ul></ul><ul><ul><li>Without a big picture </li></ul></ul><ul><li>Product management is… </li></ul><ul><ul><li>Without product vision </li></ul></ul><ul><ul><li>Not structured </li></ul></ul><ul><ul><li>Lacking methodology </li></ul></ul><ul><ul><li>At standstill in a rapidly shifting market </li></ul></ul><ul><ul><li>Without product owner </li></ul></ul><ul><li>Participants should… </li></ul><ul><ul><li>Help restart the engine </li></ul></ul><ul><ul><li>Understand outlines of scrum through participation </li></ul></ul><ul><ul><li>Think evolution is positive </li></ul></ul><ul><ul><li>Feel engaged, energized & eager </li></ul></ul><ul><ul><li>Say they want to participate </li></ul></ul><ul><ul><li>Take responsibility for sprint backlog items </li></ul></ul><ul><li>PM should… </li></ul><ul><ul><li>Have a methodology: scrum </li></ul></ul><ul><ul><li>Have a product owner </li></ul></ul><ul><ul><li>Get a sprint backlog to get it structured & moving </li></ul></ul>Current state Desired state (at the end of the workshop)
  3. 3. Other outcomes targeted <ul><li>Participants understanding the scrum process in practice </li></ul><ul><li>Agreement to run a sprint on cranking-up product management </li></ul><ul><ul><li>Participation to daily stand-ups </li></ul></ul><ul><ul><li>Commitment to taking action items and delivering on them </li></ul></ul><ul><ul><li>Commitment to identifying obstacles all the way </li></ul></ul><ul><li>A “sprint backlog” with </li></ul><ul><ul><li>Draft product vision to be worked out </li></ul></ul><ul><ul><li>Product backlog list to be created (i.e. list of items prioritized & analyzed for business value) as input to the Company’s scrum </li></ul></ul><ul><ul><li>Tech status of existing products (completion status, issues, non-functional requirements, infrastructure aspects…) </li></ul></ul><ul><ul><li>Processed list of competitive offerings (ranked, assessed…) </li></ul></ul><ul><ul><li>Identification of resources to be allocated to the Company scrum </li></ul></ul>
  4. 4. Workshop’s scrum board (start) Workshop backlog Sprint backlog In progress Done Deferred Obstacles 1 2 3 4 11 Introduction 1 Product status 3 Options & solutions 2 Meta-analysis: scrum! 3 PM sprint definition 4 Wrap up 1
  5. 5. Workshop’s scrum board (start of stage 1: introduction) Workshop backlog Sprint backlog In progress Done Deferred Obstacles Little what Why How What if 1 2 3 4 11 Introduction 1 Product status 3 Options & solutions 2 Meta-analysis: scrum! 3 PM sprint definition 4 Wrap up 1
  6. 6. Sprint backlog – stage 1 (15 min max) <ul><li>Little what on the meeting </li></ul><ul><ul><li>“ This is a meeting about the Company’s products and product management with all required participants to move forward.” </li></ul></ul><ul><li>Why of the meeting: why does the meeting make sense for participants </li></ul><ul><ul><li>Influence company’s fate </li></ul></ul><ul><ul><li>Be part of the solution </li></ul></ul><ul><ul><li>Let yourself be heard </li></ul></ul><ul><ul><li>Contribute the perspective of your areas of responsibility </li></ul></ul><ul><li>How will the meeting work? </li></ul><ul><ul><li>Outline of agenda </li></ul></ul><ul><ul><li>Explanation of how the meeting’s scrum board works </li></ul></ul><ul><ul><li>Housekeeping rules (no mobiles, no disruptions, no laptops…) </li></ul></ul><ul><ul><li>Outline of roles: time keeper, notes taker, process keeper (= Alain) </li></ul></ul><ul><li>What if the meeting achieves its purpose? </li></ul><ul><ul><li>Single most valuable contribution to the business in months </li></ul></ul><ul><ul><li>Getting out of the dead-end / stuck state </li></ul></ul><ul><ul><li>Build a better work experience for all </li></ul></ul><ul><ul><li>Deliver and WOW the market </li></ul></ul>Introduction 1
  7. 7. Workshop’s scrum board (start of stage 2: product status) Workshop backlog Sprint backlog In progress Done Deferred Obstacles Blue hat White hat Yellow hat Black hat Little what Why How What if Red hat Blue hat 1 2 3 4 11 Product status 3 Options & solutions 2 Meta-analysis: scrum! 3 PM sprint definition 4 Wrap up 1 Introduction 1
  8. 8. Sprint backlog – stage 2 (45 min max) <ul><li>Blue hat (3 min) </li></ul><ul><ul><li>Focus of session is on products & product management </li></ul></ul><ul><ul><li>Rule 1: everyone in same thinking mode at the same time </li></ul></ul><ul><ul><li>Rule 2: participate, participate, participate </li></ul></ul><ul><ul><li>Rule 3: respect rules 1 and 2 </li></ul></ul><ul><li>White hat: what are the facts about products & PM? (5 min) </li></ul><ul><li>Yellow hat (10 min) : what are the opportunities on products & PM? </li></ul><ul><li>Black hat (5 min): what are the risks / obstacles? </li></ul><ul><li>Red hat (2 min): how do you feel? (NO JUSTIFICATION – JUST PURE EMOTION) </li></ul><ul><li>Blue hat (5 min) : Summarize product & PM status in terms of </li></ul><ul><ul><li>Facts </li></ul></ul><ul><ul><li>Challenge </li></ul></ul><ul><ul><li>Use of stuff produced as input to action & next steps = shit can be manure: it all depends how one sees things </li></ul></ul>Product status 3
  9. 9. Workshop’s scrum board (start of stage 3: options & solutions) Workshop backlog Sprint backlog In progress Done Deferred Obstacles Blue hat Green hat Yellow hat Black hat Red hat Blue hat 1 2 3 4 11 Options & solutions 2 Meta-analysis: scrum! 3 PM sprint definition 4 Wrap up 1 Intro sprint items Product status sprint items Introduction 1 Product status 3
  10. 10. Sprint backlog – stage 3 (30 min max) <ul><li>Blue hat (3 min) </li></ul><ul><ul><li>“The focus of this step is to generate solutions, options, ideas to address the challenge and get the Company’s products & PM moving again” </li></ul></ul><ul><ul><li>The rules of the green hat are… </li></ul></ul><ul><li>Green hat (15 min) </li></ul><ul><ul><li>List ideas </li></ul></ul><ul><ul><li>Provocative operations </li></ul></ul><ul><li>Yellow hat (5 min): what opportunities do these options collectively open up? </li></ul><ul><li>Black hat (3 min): what risks & obstacles do we face? (to be included in workshop’s list of impediments!) </li></ul><ul><li>Red hat (1 min): how do we feel about our options? </li></ul><ul><li>Blue hat (3 min) </li></ul><ul><ul><li>Sum-up risks & opportunities as well as emotional status </li></ul></ul><ul><ul><li>“We have quite a few options to pursue, some of which can (and should) be done right now” = next step! </li></ul></ul>Options & solutions 2
  11. 11. Workshop’s scrum board (start of stage 4: PM sprint definition) Workshop backlog Sprint backlog In progress Done Deferred Obstacles “ Process backlog” items Estimation Available workforce Minimal critical mass of items Get people to grab items 1 2 3 4 11 Meta-analysis: scrum! 3 PM sprint definition 4 Wrap up 1 Intro sprint items Options & sol. sprint items Introduction 1 Product status sprint items Product status 3 Options & solutions 2
  12. 12. Sprint backlog – stage 4 (60 min max) <ul><li>Selection of items to be included in “process backlog” (= backlog of process that has the goal of rebooting product management) </li></ul><ul><li>Estimation of workload (guide people very assertively) </li></ul><ul><ul><li>Relative estimation of “story points” </li></ul></ul><ul><ul><li>Agreement on workload value of 1 story point </li></ul></ul><ul><li>Estimation of available workforce </li></ul><ul><ul><li>“ Work to be done by people around the table” </li></ul></ul><ul><ul><li>Each to say how much time they can devote to work </li></ul></ul><ul><li>Definition of minimal amount of story points to have in first “process” sprint </li></ul><ul><ul><li>NB: logic reversed compared to standard way because we know there is a minimal critical amount to be accomplished </li></ul></ul><ul><ul><li>If that leads to a sprint longer than 2 weeks, list as impediment and get people freed-up to do that piece of work </li></ul></ul><ul><li>Let people take responsibility (step not over until that is done) & outline the rules of daily stand-ups (even remote) + set future date for presenting deliverables (NB: take safety margin) </li></ul>PM sprint definition 4
  13. 13. Workshop’s scrum board (start of stage 5: Meta-analysis) Workshop backlog Sprint backlog In progress Done Deferred Obstacles Focus of this section Quick pres. Of scrum Workshop so far is scrum! Outline how of scrum Q&A 1 2 3 4 11 Meta-analysis: scrum! 3 Wrap up 1 Intro sprint items Options & sol. sprint items PM sprint def. sprint items Introduction 1 Options & solutions 2 PM sprint definition 4 Product status sprint items Product status 3
  14. 14. Sprint backlog – stage 5 (45 min max) <ul><li>Focus section: this section of the workshop is to tell you about a new methodology we will use </li></ul><ul><li>Quick presentation of scrum </li></ul><ul><ul><li>No history lesson – just principles </li></ul></ul><ul><ul><li>Agile Manifesto </li></ul></ul><ul><ul><li>Iteration loops </li></ul></ul><ul><ul><li>Roles, ceremonies & artifacts </li></ul></ul><ul><li>Show that participants just went through a scrum process </li></ul><ul><li>Outline how scrum will be used… </li></ul><ul><ul><li>In this context to help crank-up product work </li></ul></ul><ul><ul><li>For actual work on the product backlog </li></ul></ul><ul><li>Q&A </li></ul>Meta-analysis: scrum! 2
  15. 15. Workshop’s scrum board (start of stage 6: Wrap-up) Workshop backlog Sprint backlog In progress Done Deferred Obstacles Focus of this section Quick pres. Of scrum Workshop so far is scrum! Outline how of scrum Q&A 1 2 3 4 11 Wrap up 1 Intro sprint items Options & sol. sprint items PM sprint def. sprint items Introduction 1 Options & solutions 2 PM sprint definition 4 Product status sprint items Product status 3 Meta-analysis sprint items Meta-analysis: scrum! 3
  16. 16. Sprint backlog – stage 6 (30 min max) <ul><li>Sum-up </li></ul><ul><ul><li>What were the goals of the workshop </li></ul></ul><ul><ul><li>Which stages were accomplished </li></ul></ul><ul><ul><li>Key outcomes of the process </li></ul></ul><ul><ul><li>Commitments of participants </li></ul></ul><ul><ul><li>Clear / act on any deferred items </li></ul></ul><ul><ul><li>Review & decide about impediments </li></ul></ul><ul><li>Bridge to the future </li></ul><ul><ul><li>Recap sprint backlog for the upcoming first cycle </li></ul></ul><ul><ul><li>Set first stand-up meeting two business days after workshop </li></ul></ul><ul><ul><li>GO! </li></ul></ul>Wrap up 1
  17. 17. Workshop’s scrum board (END of stage 6: Wrap-up) Workshop backlog Sprint backlog In progress Done Deferred Obstacles DONE! 1 2 3 4 11 Intro sprint items Options & sol. sprint items PM sprint def. sprint items Introduction 1 Options & solutions 2 PM sprint definition 4 Product status sprint items Product status 3 Meta-analysis sprint items Meta-analysis: scrum! 3 Wrap-up sprint items Wrap up 1
  18. 18. Resources / methods / capabilities used to structure this workshop <ul><li>Disciplines </li></ul><ul><ul><li>Neuro-Linguistic programming </li></ul></ul><ul><ul><li>Scrum </li></ul></ul><ul><ul><li>De Bono’s Six Thinking Hats </li></ul></ul><ul><li>Capabilities </li></ul><ul><ul><li>Structuring workshops & trainings </li></ul></ul><ul><ul><li>Facilitation </li></ul></ul><ul><ul><li>Setting well-formed goals </li></ul></ul><ul><li>Bibliography & online resources </li></ul><ul><ul><li>http://www.glogerconsulting.de/downloads/Gloger_TototaScrum-170706.pdf </li></ul></ul><ul><ul><li>http://www.blackmarble.co.uk/ConferencePapers/DDD6%20Presentation%20-%20An%20Introduction%20to%20Scrum.ppt </li></ul></ul><ul><ul><li>Henrik Kniberg, Scrum and XP from the Trenches, 2007 </li></ul></ul><ul><ul><li>Leading NLP training institute: http:// www.ressources.be </li></ul></ul><ul><ul><li>Robert Dilts, Neuro-Linguistic Programming: Volume I (The Study of the Structure of Subjective Experience), 1980 </li></ul></ul><ul><ul><li>Robert Dilts, From Coach to Awakener, 2003 </li></ul></ul><ul><ul><li>Edward De Bono, Six Thinking Hats, 2000 </li></ul></ul><ul><ul><li>Tad James & David Shepard, Presenting Magically: Transforming Your Stage Presence with NLP, 2001 </li></ul></ul>

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