Let's Talk Business Cloud Computing for SME's

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How Cloud Computing is revolutionising small and medium business. Presentatinos from Let's Talk Business 2011: Paul Wallbank, Rene Sugo - MyNetFone, Dominic O'Hanlon, MYOB.

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  • Let's Talk Business Cloud Computing for SME's

    1. 1. The Networked Business <br />How Cloud Computing is revolutionising business<br />Paul Wallbank- Business Futurist, Author and SmartCompany Columnist<br />Rene Sugo- Technical Director & Co-Founder MyNetFone<br />Dominic O’Hanlon - Chief Strategy Officer, MYOB<br />Moderated by Valerie Khoo<br />
    2. 2. The Networked Business <br />How Cloud Computing is revolutionising business<br />Paul Wallbank<br />- Business Futurist, Author and SmartCompany Columnist<br />Rene Sugo- Technical Director & Co-Founder MyNetFone<br />Dominic O’Hanlon - Chief Strategy Officer, MYOB<br />Moderated by Valerie Khoo<br />
    3. 3. The Networked Business<br />How cloud computing is revolutionising business<br />
    4. 4. What is the cloud? <br /><ul><li>Millions of computers working together
    5. 5. Shared services
    6. 6. redundancy</li></li></ul><li> Cloud computing is nothing new<br /><ul><li>Return to early days of computing
    7. 7. Client server
    8. 8. Expensive
    9. 9. PCs took over in 1990s</li></li></ul><li> Scalability<br />No capital cost<br />More flexible<br />Can change with business plans<br />
    10. 10. Teamwork <br /><ul><li>Business relies on collaboration
    11. 11. PC based software works against this
    12. 12. Cloud services build in collaboration
    13. 13. Teams are more than your staff</li></li></ul><li>Mobileworking<br />Mobile working has been the weakness of older technology<br />Remote access has been complex and unrelaible<br />Accessible Internet makes it possible<br />
    14. 14. Dismantling edifices<br /><ul><li>IT is a big structure within business
    15. 15. Cloud dismantles most of the barriers
    16. 16. Big business has identified the opportunities</li></li></ul><li>Barriers are falling<br /><ul><li>Cloud almost eliminates capital costs
    17. 17. Outsourcing services run on the cloud
    18. 18. Startups are using the cloud
    19. 19. You can get ideas to market quickly</li></li></ul><li>Not alwaysfree<br />The Internet has trained us to expect free<br />Many services have costs<br />Flexibility is the key<br />Cloud favours small business<br />
    20. 20. The risks <br />There are real risks<br />Any business process involves risk, it’s a matter of identify risks, understanding and managing them<br />
    21. 21. Security<br />People over estimate their own security<br />Cloud is generally safer<br />Complex passwords<br />Secure logins<br />Log off shared computers<br />
    22. 22. Terms of service<br />All cloud services have ToS<br />These can be arbitrary<br />
    23. 23. Reliability<br />How reliable is the service provider<br />SLAs don’t matter<br />
    24. 24. The case for business cloud computing<br /><ul><li>Flexibility
    25. 25. Low entry costs
    26. 26. Scalability
    27. 27. Accessibility</li></li></ul><li>More information<br />www.paulwallbank.comwww.netsmarts.com.au<br />paul@paulwallbank.com <br />twitter: @paulwallbank<br />
    28. 28. The Networked Business <br />How Cloud Computing is revolutionising business<br />Paul Wallbank- Business Futurist, Author and SmartCompany Columnist<br />Rene Sugo - Technical Director & Co-Founder, MyNetFone<br />Dominic O’Hanlon - Chief Strategy Officer, MYOB<br />Moderated by Valerie Khoo<br />
    29. 29. for‘Let’s Talk Business’<br />Rene Sugo<br />Technical Director & Co-founder<br />Slide 19<br />www.mynetfone.com.au<br />
    30. 30. What are “cloud” phone systems?<br />Referred to as VoIP, Hosted PBX or Virtual PBX<br />Deliver PBX-style call features over the internet connection<br />No need to buy and maintain expensive PBX equipment<br />Ideal for small and medium businesses as there is less capital expense to get the same call features as larger organisations<br />Flexible and scalable<br />For example, features include: auto-attendant, call transfer, call groups, call forwarding, extension dialling and more<br />20<br />Commercial in Confidence<br />
    31. 31. 21<br />Commercial in Confidence<br />What are “cloud” phone systems?<br />
    32. 32. Uptake of hosted telephony<br />22<br />Commercial in Confidence<br />Source MyNetFone business sales – Q1/2011<br />
    33. 33. Your phone number is key<br />23<br />Commercial in Confidence<br />
    34. 34. Benefits of “cloud”<br />24<br />Commercial in Confidence<br />
    35. 35. Service Offering: Virtual PBX<br />Slide 25<br />Commercial in Confidence<br />
    36. 36. Call Features<br />You get the same call features as large corporations, but without the need to purchase and configure complex PBX equipment:<br />Voicemail & voicemail to email for each user<br />Auto-attendant (IVR)<br />Music on hold<br />Call groups<br />Extension dialling and call transfers <br />Call Forwarding<br />And more<br />26<br />Commercial in Confidence<br />
    37. 37. Which businesses can take advantage of Virtual PBX today?<br />27<br />Commercial in Confidence<br />
    38. 38. Costs & Benefits compared to traditional Phone Systems<br />Upfront savings on equipment<br />Quick set-up - voice services provisioned within 7 business days<br />Pre-configured Virtual PBX equipment ready to ‘plug & play’<br />Reduced maintenance spending – no technician required on site to make changes<br />Easy to grow or downsize<br />Flexibility<br />Monthly savings on call spend<br />28<br />Commercial in Confidence<br />
    39. 39. Bill Analysis Example<br />29<br />Commercial in Confidence<br />Bill analysis for Air Energi<br />Global recruitment company supporting oil and gas capital development projects around the world<br />A recent happy MyNetFone Virtual PBX customer<br />Achieved 80% savings on monthly phone bills<br />Benefit from expandability of the system – add a few new phones & users every couple of months<br />With MyNetFone you could save $3289 per month off your phone bill. That is an amazing 80%<br />
    40. 40. Case Study<br />Inconsult is a risk management consulting company<br />Using Virtual PBX for 2 years<br />4 line plan with 8 seats/handsets<br />30<br />Commercial in Confidence<br />Putting the system together was surprisingly simple and it works the first time around. No manuals, no technicians, just plug the phones in and they work! <br />It was easier than setting up the coffee machine!<br />C. Y. Wong, Director, Inconsult<br />
    41. 41. About MyNetFone<br />Market-leading VoIP provider in terms of size, reputation, innovation and service delivery standards<br />Fast growth indicates market acceptance of our technology & that we are ‘doing things right’<br />Publicly listed company, unlike most other VoIP providers - which means financial security, transparency and peace of mind<br />Profitable operations mean we are here for the long term<br />Numerous awards for innovation, performance, strength of core technology<br />31<br />Commercial in Confidence<br />
    42. 42. 32<br />Commercial in Confidence<br />MNF VoIP Solutions for Business<br />
    43. 43. ASX-listed, accountable, profitable and fast-growing company<br />Local Business Support Team<br />99.9% network uptime & solid network infrastructure<br />Service Level Agreements (SLA’s)<br />Tested for compatibility with all major IP-PBX brands<br />33<br />Commercial in Confidence<br />What sets us apart:Quality<br />
    44. 44. Behind the scenes<br />The MyNetFone cloud quick stats:<br />24 Points of presence around Australia, New Zealand and Singapore<br />Dedicated high speed national fibre optic network<br />Over 150 servers, or 600 processing cores<br />Over 40 Terrabytes of storage – backed up every day<br />With over 3 Gigbit/sec connectivity to the internet<br />Over 80 dedicated engineers dedicated to supporting the infrastructure and our customers<br />34<br />Commercial in Confidence<br />Using a cloud service can give you access to technology, infrastructure and expertise that small businesses can’t build themselves.<br />
    45. 45. 35<br />Commercial in Confidence<br />Behind the scenes<br />That equates to over<br />1.7 Billion <br />conversation minutes per annum!<br />
    46. 46. Thank you for your time.<br />36<br />Commercial in Confidence<br />
    47. 47. The Networked Business <br />How Cloud Computing is revolutionising business<br />Paul Wallbank- Business Futurist, Author and SmartCompany Columnist<br />Rene Sugo - Technical Director & Co-Founder MyNetFone<br />Dominic O’Hanlon - Chief Strategy Officer, MYOB<br />Moderated by Valerie Khoo<br />
    48. 48. Enabling Connected Business<br />Dominic O’Hanlon, Chief Strategy Officer<br />
    49. 49.
    50. 50.
    51. 51.
    52. 52.
    53. 53.
    54. 54.
    55. 55.
    56. 56.
    57. 57. ?<br />
    58. 58. 2010 Survey of MYOB Clients*<br />94% - Use the internet for business<br />90% - Have a broadband connection<br />74% - Use online banking<br />41% - Buy Products on the internet<br />30% - Email Marketing<br />16% - Sell products or services online<br />* MYOB 2010 Business Monitor<br />
    59. 59. enabling connected business<br />
    60. 60.
    61. 61. 3<br />4<br />2<br />6<br />AccountRight<br />1<br />5<br />
    62. 62.
    63. 63. <ul><li>Speed of the Desktop
    64. 64. Access to data: anywhere anytime
    65. 65. Data backup
    66. 66. Online Offline
    67. 67. Auto updates</li></ul>AccountRight<br />Online<br />
    68. 68. 3<br />4<br />2<br />6<br />AccountRight<br />1<br />5<br />
    69. 69.
    70. 70. 3<br />4<br />2<br />6<br />AccountRight<br />1<br />5<br />
    71. 71. Connect with your clients & business partners<br />
    72. 72. Thank You!<br />
    73. 73. The Networked Business <br />How Cloud Computing is revolutionising business<br />Please join us at these upcoming Let’s Talk Business events:<br />New Consumer - Trends and insights for SME advantage Tuesday 10 May<br />Mobile Internet for SMEs – Because every customer is mobile Tuesday 7 June<br />Leadership Exchange - Role models for success Tuesday 19 July<br />Tickets can be purchased tonight at the registration desk<br />

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