Caveat – we built our process based on SharePoint with a project management plug-in from BrightworkThis presentation is focused on process, not technologyBe happy to discuss the solution in more detail after presentation
Fair amount of maintenance requiredLimited resources at the best of time – now, there is a budget crisis to contend withMany-to-many relationship between technical team and campus customers
Not just about taking the time up front to make sure everybody are on the same pageAlso need to keep everybody on the same page as we go alongRequirements will change underway
Make it easy for the customer!Fill out one simple formE-mail it to the systemSign-off by customer and project team – buy-inKeep original request form in project library
Word of mouth can only get you so farFocus for portfolio if project prioritiesPushing information to customers through regular e-mailsEverything in one place
Disclaimer – of course we have no managers like this at SF State!Customers and IT management focus primarily on portfoliosProject members need a single place to go for project workLack of trust leads to local copies and thus increased risk for errorsAgain – the focus is not on the tool, but the kinds of information we maintain on a project-by-project basisProcess is standardized with extensive use of templatesIf I have worked on one project, I know what I can expect and were to find it for the next project
These are some of the next steps we are considering for our project management officeIt’s all a matter of resources and priorities!
Project Portfolio Management at SF State
Success ∝ Collaboration: Case Study on the PMO at SF State University's Division of IT<br />Session #29629<br />March 28, 2011<br />
Managing priorities across organization</li></li></ul><li>What does the customer really need?<br />How the Project Manager understood it<br />How the Analyst designed it<br />How the Programmer wrote it<br />How the Customer explained it<br />How the Business Consultant described it<br />How the project was documented<br />What Operations installed<br />How it was Supported<br />What the Customer really needed<br />How the Customer was billed<br />
Incoming! – How to handle project requests<br /><ul><li> Watch out for the avalanche!
Create portfolios for colleges and departments
Create reports to show past accomplishments by employee - performance review at a click
Integration with campus portal</li></li></ul><li>Questions / Comments / Feedback / Contact Us <br />Borre Ulrichsen<br />firstname.lastname@example.org<br />Kshitij Kabra<br />email@example.com<br />
This presentation and all Alliance 2011 presentations are available for download from the Conference site atwww. heug.orgwww.psugonline.orgwww.federalusersnetwork.com<br />Presentations from previous meetings are also available<br />