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Insurance Telematics Study Overview


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With 2 million customers worldwide, Usage-based Insurance has passed its tipping point, and is revolutionizing the insurance industry.
The 405-page Insurance Telematics Study is set to become the reference document for the industry. It describes how the changes impact each part of the value chain and the strategic implications.

Published in: Automotive, Education
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Insurance Telematics Study Overview

  1. 1. PTOLEMUS Consulting GroupInsurance Telematics StudyPresentation of the reportMay 2012 - Strictly confidential
  2. 2. PTOLEMUS in PAYD 1Who we are Brussels Frederic Bruneteau, Managing Director • Ms. HEC Paris, Ms. CEMS University of Cologne • Background: TomTom, SFR Vodafone, Arthur D. Little, BNP Paribas • Specialties: LBS, telematics (eCall, PAYD, etc.), mobile networks from Ptolemy, the Egyptian Fulvio Sansone, Associate Partner savant who built the 1st map of • Electronic Engineer (Univ. Naples), MBA CUOA Altavilla Vicentina the world in the 2rd century • Background: Oracle, ERTICO, ESOA, Ansaldo Trasporti, Ericsson • Specialties: satellite, telematics, positioning Paris Olivier Bourhis, Managing Partner • The 1st international strategy consulting firm • MBA ESCP-EAP Paris specialized in geo-connected mobility • Background: Orga Systems, Cable & Wireless, TeleDanmark, PSA, Valeo • Specialties: Mobile networks and applications, train telematics • Strategy combined with real industry expertise and operational experience Munich John Craig, Associate Partner • A focus on achieving results for our clients • M.Eng. Electrical & Electronic Engineering, Heriot-Watt, Edinburgh • 100 years of aggregated experience in • Background: Intermap, Destinator, Cambridge Positioning, Ericsson telematics, location-based services & mobility • Specialties: Content & services, positioning, automotive • Close links with the mobility ecosystem Milan Sergio Tusa, Associate Partner - Advisory Board Member of EENA(1) • MBA ISIDA Palermo & Law degree, Palermo - Member of ERTICOs(2) eSafety Forum and eCall • Background: Magneti Marelli, Cobra, Nokia, Tele Atlas, Philips, NCR HeERO Observers Group • Specialties: Telematics, automotive, mapping - Close connections to national ITS organisations, ACEA (3), ASECAP(4), GSMA(5), etc. Boston Eric Pite, Managing Partner - Speakers at most leading industry events & conferences • M. Eng. Telecom ParisTech, MBA London Business School - Regular contributor to Telematics Update • Background: TomTom, Motorola, Sendo, Sagem - Steering Committee Member of Mobile Monday (Brussels) • Specialties: Consumer electronics, LBS (1) European Emergency Number Association (2) ITS Europe (3) Association of European Car Makers (4) European Association of Tolled 2PTOLEMUS Motorways Operators (5) GSM Association
  3. 3. PTOLEMUS in PAYD 1What we bring Our fields of expertiseOur consulting services Mobile content and social networking Application stores, crowd-sourcing, etc. Strategy Evaluation of Navigation & location-based services definition investments Maps, traffic, fuel prices, speed cameras, weather, parking, etc. New market entry, Strategic due business plan diligence, Usage-based charging development, board market assessment, PAYD / PHYD insurance, Road User Charging, coaching and support feasibility studies PAYD car leasing & rental Telematics & Intelligent Transport Systems Innovation Connected car, tracking, fleet management, eCall, bCall, Business management Stolen Vehicle Recovery, Car As A Service, connected train, etc. development Product & services Partnership strategies, development, project Positioning / Location enablement response to RFPs, management and lobbying launch M2M & connectivityOur public reports Emergency European Insurance Global Services Location Telematics Location Study Q1 Study 2010 Study Q1 2012 Study 2012 2012 3PTOLEMUS
  4. 4. PTOLEMUS in PAYD 1We have acquired substantial experience in helping allplayers in the geo-connected mobility ecosystem Telecom operators OEMs & telematics vendors Content & application providers Telecom infrastructure providers ITS operators • Partners in Paris, Munich, Milan, Boston Consumer electronics makers and Brussels • +50 years of experience in mobile • +50 years of experience in telematics Positioning solution providers Financiers Insurers & assistance providers Montezemolo & Partners 4PTOLEMUS
  5. 5. PTOLEMUS in PAYD 1A contact network with all major industry players Example: some of our contacts within the PAYD insurance industry PAYD SOLUTION PROVIDERS INSURERS 5PTOLEMUS PAYD: Pay As You Drive insurance, i.e. based on number of actual number of kilometres driven
  6. 6. PTOLEMUS in PAYD 1For 2 private equity firms, performed the duediligence of Octo Telematics (Europe)• These 2 private equity firms were looking to acquire Octo Telematics, the leading provider of PAYD solutions worldwide• In 2 weeks, we conducted a pan- European review of the PAYD insurance and PAYD solutions markets• We assessed the trends affecting the nascent PAYD market in Europe, thanks to a detailed investigation of commercial trials / launches and interviews with leading insurers• Evaluated the validity of the company’s business plan and proposed revised assumptions for a number of key inputs• We recommended the investment, based on the companys differentiated product and strategic lead 6PTOLEMUS
  7. 7. PTOLEMUS in PAYD 1For Qualcomm, conducted a pan-European surveyof the European PAYD / PHYD insurance market• Qualcomm Enterprise Services is the worlds largest provider of fleet management services• Identified 15 target insurance groups in 6 countries• Identified and contacted management level executives to perform interviews and assess PAYD progress and needs• Defined lessons to be learned to improve Qualcomms PAYD system offering 7PTOLEMUS
  8. 8. PTOLEMUS in PAYD 1Assisted Magneti Marelli in developing itsusage-based charging telematics business• Managed different telematic businesses both in service provision and in hardware• Supported the management in starting-up the business and setting- up the logistics platform to supply the insurance telematics business• As a result, achieved the successful launch of an automotive grade black box• Negotiated the contract with Octo Telematics, notably its technical, logistical and business terms• Supported the adaptation process of the first supply to Octo Telematics• Supported the initial business model for Autostrade 8PTOLEMUS
  9. 9. Telematics-based insurance 2 Insurers are becoming more mature about PAYD PAYD trials & launches in Europe PAYD has passed the trial phase Italy • 94 trials worldwide (67 in Europe) UK • 54 commercial launches (40 in France Europe) Germany Ireland • Success stories in multiple Belgium countries, notably Italy (Unipol), Spain (Mapfre), France (Groupama), Spain the UK (Coverbox), Austria (Uniqa) Austria and the US (Progressive) Hungary Finland • Overall, we estimate PAYD-Netherlands equipped vehicles at over 2 million 0 5 10 15 20 (worldwide) Source: PTOLEMUS 9
  10. 10. Telematics-based insurance 2In our view, the time has been through the peak & disillusionment phases Insurance telematics has come for insurance telematics Test-Achats gender ruling Norwich Union European Launch of Commission launches PAYD Gender ruling Insure The Box decides to offer becomes in the UK mandate eCall Toyota & applicable Aioi launch PAYD on Norwich Union Toyotas G- stops PAYD Launch of Towergate Coverbox by Zurich Book programme & Aviva launch launches Fleet Cobra Wunelli PAYD Intelligence The AA and commercial PHYD offer Admiral launch Unipol & insurance Aurora launch Progressive PHYD offers Octos solution launches MyRate, first NYC & commercial Qualcomm Groupama Massachussets PHYD offer launches launches investigate PAYD / PHYD Moodys Norwich Union Amaguiz PAYD PAYD models solution recommends launches PAYD MAIF & system trial usage-based MACIF launch insurance unsuccessful telematics Progressive Renault ÖSA launch offer renames launches telematics offer Progressive MyRate commercial in Germany pilots TripSense UBI Snapshot insurance PAYD Discount programme program in Minnesotta Unipol trial of Octos solution Technology Peak of trigger expectations Disillusionment Enlightenment Maturity 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Source: PTOLEMUS, based on Gartners Hype Cycle 10
  11. 11. Telematics-based insurance 2Connectivity is changing everything - Numerous players willbe tempted to offer PAYD insurance Connected car services Car  OEMs Navigation  &   search  vendors Handset   TelemaCcs   vendors service  providers Resource Traffic & Social Multimodal management other eCall networking navigation services Maintenance   Stolen firms Car Voice & Car sharing LBA / LBM vehicle Mobile   maintenance messaging recovery operators Energy PAYD / Road user Power  suppliers management Financing PHYD bCall charging Tolling   operators Oil  companies Banks  &   Assistance   leasing  firms Insurers providers LBA: Location-based Advertising; LBM: Location-based Marketing PAYD: Pay As You Drive insurance; 11PTOLEMUS Source: PTOLEMUS PHYD: Pay How You Drive insurance
  12. 12. IntroductionOur Insurance Telematics study is the most comprehensivereport written on the subject • 400 pages of analysis on the • 10-year market forecasts PAYD / PHYD market based on - Countrys readyness to telematics - 66 interviews in 14 countries - Country forecasts for Italy, the UK, - Over 120 figures (charts, tables...) France, Germany and Russia - 2 years of research - Bottom-up estimates of the number of policies for each insurer in EU - Our experience & vision of the countries, the USA and in South ecosystem incl. OEMs and TSPs Africa • Case studies & learnings from • Insurers telematics market model ALD Automotive, Amaguiz, GM OnStar, results in Italy, the UK, France and Hollard Insurance, Insurethebox, Liberty Mutual, MAIF-MACIF, Norwich Union, Germany Octo Telematics, Progressive, Solly Azar, • A handbook of suppliers State Farm, Unipol, Uniqa, Zurich solutions including our own • A strategic analysis of the value evaluation chain evolution including • A complete set of More than a research - The impact of eCall study, a real strategic recommendations to - The impact of the smartphone underwriters, TSPs, OEMs and market analysis - The impact of the Test-Achats / governments gender ruling 3
  13. 13. AuthorsThis study has been written by strategists with decades ofexperience of telematics, automotive & mobility 13PTOLEMUS
  14. 14. Primary researchWe have interviewed nearly 80 companies across theecosystem Organisation Country Organisation Country Achmea Netherlands MAIF France Airmax Group UK Masternaut France Organisation Country Organisation Country ALD Automotive France Metaskil UK Cobra Automotive France Telogis USA Allianz France Michelin France Continental France Texa Italy Allianz Germany Mobile Devices France Covea France The Co-operative Insurance UK Allianz Italy Navteq France Coverbox UK TomTom Business Solutions UK Amadeus Capital Partners UK Norton Rose UK Crédit Mutuel France Touring Belgium Amaguiz (Groupama) France Octo Telematics Italy Cybit UK Toyota Belgium Aplicom Finland Qualcomm Enterprise Services Netherlands Daimler Insurance Services Germany Trimble MRM UK Arval France SAP Switzerland ERTICO - ITS Europe Belgium Uniqa Austria Aviva UK Scope Technologies Singapore European Commission Belgium Vivium / P&V Belgium Axa Belgium Sensomatix Israel Generali France Vodafone UK Axa Assistance France Skymeter Canada Generali Group Italy Wireless Car Sweden Bird & Bird France Standard & Poors France Greenroad Technologies US / Israel Wunelli UK Cesar Satellite Russia Stok Nederland Netherlands Hughes Telematics USA Young Marmalade UK CNIL France Telit Italy ING Netherlands Zurich Financial Services France Lysanda UK Zurich Fleet Services UK MACIF France Zurich Italy Zurich UK 14
  15. 15. Contents400 pages of facts, figures, examples, case studies,predictions and recommendations 15
  16. 16. ContentsExtract pages of the report 16
  17. 17. ContentsExtract pages of the report 17
  18. 18. Contents Over 220 charts, diagrammes, illustrations and tables Customer lifetime cash flows for the insurer - UK The telematics customer NPV explained - UK £ Reduction in claims costs900 Additional Telematics investment costs Other600 income expenses Increase in (due to earned Additional longer premiums VAS lifetime) due to longer lifetime Telematics £645300 customer £263 Average customer 18
  19. 19. ConclusionThis strategic analysis can help insurers, OEMs, TSPs makeInsurance Telematics a reality • It addresses all sides of the subject, from the business model to the technology and privacy issues • It looks at the issues from underwriters perspective but also from the OEMs, the TSPs and the government sides • This report provides you the way to - Leverage the learnings from 10 years and over 90 experiments worldwide Bridging the gap - Get the complete story: strategy, between ideas marketing, business model, technical, and realities legal, etc. - Make decisions swiftly based on verified facts & figures 23PTOLEMUS
  20. 20. PTOLEMUS Consulting GroupStrategies for Mobile CompaniesBrussels - Paris - Milan - Munich - Bostoncontact@ptolemus.comw w w. p t o l e m u s . c o m