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Traction User Group 2010 - Brian Tullis Presentation

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Traction User Group 2010 meeting at Newport, RI. I gave this presentation on Observable Work, detailing my personal thoughts and showing examples within my organization. Be sure to view the speaker notes. Also check Twitter tags #Owork and #TUG2010.

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Traction User Group 2010 - Brian Tullis Presentation

  1. 1. Brian Tullis @briantullis Observable Work: #owork Patterns of Observable Work Alcoa Fastening Systems Customer Presentation Traction User Group Newport, RI October 13, 2010
  2. 2. http://www.flickr.com/photos/briherbst/2929013227/in/set-72157607914929015/
  3. 3. This presentation contains ideas and slides from Enterprise 2.0 Santa Clara , where Joe Crumpler and I will give a talk called ‘ In the Flow: Patterns of Observable Work ’ on November 10, 2010. If you see that talk in person or find it online somewhere, many of the slides from here will be very familiar.
  4. 4. Acknowledgements: <ul><li>Greg Lloyd ; Blog </li></ul><ul><li>Jim McGee ; Blog </li></ul><ul><li>Paula Thornton ; Blog </li></ul><ul><li>John Tropea ; Blog </li></ul><ul><li>Jon Udell ; Blog </li></ul><ul><li>Jack Vinson ; Blog </li></ul><ul><li>Rick Ladd ; Blog </li></ul>
  5. 5. Why am I here? <ul><li>Define what Observable Work means to me </li></ul><ul><li>Examples and case study from our TeamPage server </li></ul><ul><li>Thursday October 14 we will continue this thread in the “Observable Workshop”. All of the kool kidz will be there. </li></ul><ul><li>For more info about me, my company, and our use of Traction, see the Appendix </li></ul>
  6. 6. And…is this what a clambake looks like?
  7. 7. The Problem…
  8. 8. Observable Work (Owork) A foundation of knowledge work. Owork leverages its core principles via people, process, and technology patterns to work more effectively
  9. 9. Value Proposition <ul><li>Increase performance of virtual team </li></ul><ul><li>Do more with less </li></ul><ul><li>Deliver IT projects better, faster, at lower cost </li></ul><ul><li>IT-Business alignment </li></ul>
  10. 10. Core Principles All organizations are different. These may not work for yours, and sometimes, they don’t work in ours http:// www.flickr.com/photos/wiccked/228099027/ http://www.flickr.com/photos/la_bretagne_a_paris/2732381652 / http://www.flickr.com/photos/jarkkos/250725568/ http://www.flickr.com/photos/sumit/794763/ http://www.flickr.com/photos/joachim_s_mueller/2311069122/
  11. 11. The Patterns
  12. 12. People Patterns <ul><li>Communities of Trust </li></ul><ul><li>Community Managers </li></ul><ul><li>Responsibility to Share </li></ul><ul><li>In-Process Culture </li></ul>
  13. 13. Communities of Trust
  14. 14. Communities From Our World…
  15. 15. Community Manager(s)
  16. 16. Responsibility to Share
  17. 17. In-Process Culture
  18. 18. Process Patterns <ul><li>Narrate Your Work </li></ul><ul><li>Status From Visible Work </li></ul><ul><li>Build links between your silos </li></ul>
  19. 19. Narrate Your Work
  20. 21. Status from Visible Work
  21. 22.
  22. 23. Build Links Between Your Silos
  23. 24. Technology Patterns <ul><li>Activity streams (filtered please) </li></ul><ul><li>Living files </li></ul>
  24. 25. Activity Streams:
  25. 26.
  26. 27.
  27. 28. IS Projects each get a home page with a main “all articles” activity stream, among others…
  28. 29. These are not living files
  29. 30.
  30. 31. What’s next for us?
  31. 32. Thank You! <ul><li>And thanks to my colleagues. They do all of the work. </li></ul><ul><li>Contact me: </li></ul><ul><ul><li>Brian Tullis: </li></ul></ul><ul><ul><ul><li>Twitter @briantullis </li></ul></ul></ul><ul><ul><ul><li>LinkedIn briantullis </li></ul></ul></ul>
  32. 33. Appendix
  33. 34. AFS At A Glance
  34. 35. Statistics, Facts, Figures <ul><li>In use since 2008 </li></ul><ul><li>Platform: Traction TeamPage 4.265 </li></ul><ul><li>Search: Attivio advanced search module </li></ul><ul><li>Single sign-on; permissions through Active Directory </li></ul><ul><li>1 part time admin (4hrs/month) </li></ul><ul><li>2 or 3 part time ‘community managers’…not their day job… </li></ul><ul><li>Running on Windows Server 2003/VMWare </li></ul><ul><li>800 registered users, 300 regular readers, most content wide open to 30,000 on global WAN </li></ul><ul><li>100 regular contributors, 50 core contributors </li></ul><ul><li>29,142 pieces of content; approximately 1,000/month (articles, comments, attachments, etc) </li></ul>
  35. 36. Selected References <ul><li>Jon Udell’s Data-driven career discovery , which introduces Observable Work </li></ul><ul><li>Twitter #OWork </li></ul><ul><li>Greg Lloyd’s Intertwingled Work </li></ul><ul><li>Morten Hansen’s Collaboration </li></ul><ul><li>Harwell Thrasher’s Boiling the IT Frog </li></ul><ul><li>Our Blog Next Things Next </li></ul>

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