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Ten Tip for Effective Online Facilitation


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Ten Tip for Effective Online Facilitation

  1. 1. EdTech Leaders Online’s: Keys to Successful Online and Blended Learning August 28, 2012Ten Tips for Effective Online Facilitation Presented by Barbara Treacy, Erin Earnst and Alex Dreier Sponsored by Join the “Keys to Successful Online and Blended Learning” community @edtechleaders @edwebnet
  2. 2. Thank you to our co-hostsBarbara Treacy, Erin Earnst and Alex Dreier and to our sponsor
  3. 3. Webinar Tips• For better audio/video, close any other applications (like Skype) that use bandwidth.• Use the text chat! Post comments, ask questions, get support.• If you want to speak, you must have a headset, and select the “I have a question" status on the feedback menu. The moderator will then enable you to “Broadcast” (speak) when you select that button.• To maximize your screen for a larger view, use the link in the upper right corner.• A link to the recording of this webinar and your CE certificate will be sent to you the day after the webinar.
  4. 4. About EdTech Leaders OnlineGoal: Build capacity to use online learning to meet educational goals• Based at EDC (education non-profit) since 1999• For states, districts, regional centers, universities, other educational organizations• Over 4500 online facilitators trained in 36 states• Online facilitator & course design programs• 70+ online courses, including for Common Core• Custom course development• Learning Community, facilitated model
  5. 5. Quick PollHave you ever facilitated an online community?
  6. 6. How many onlinecommunities do participate in on a regular basis?
  7. 7. How many of the online communities that youparticipate in on a regular basis are education communities?
  8. 8. Today’s Focus• How do we create and sustain vibrant online communities?• What is the role of the online community facilitator?• What are successful facilitation strategies and techniques?
  9. 9. General Lessons• Online facilitation takes time and care: “building it” is not enough to expect “they will come” or stay• Tone and voice matter• Opportunities for feedback and dynamic development are important• Technology must support but not overwhelm your community• Online facilitation requires specific strategies: training and practice in the online environment are critical!
  10. 10. Ten Tips for Effective Online Facilitation
  11. 11. 1. Make everyone feel welcome and heard; create a comfortable environment
  12. 12. 2. Establish clear goals and expectations at the outset
  13. 13. 3. Provide behind-the- scenes support via email
  14. 14. 4. Foster communicationbetween participants
  15. 15. 5. Model participation and discussion techniques for participants
  16. 16.
  17. 17. 6. Keep the discussion alive; prevent stagnancy
  18. 18. 7. Keep the discussion on-topic
  19. 19. 8. Guide participants through the content
  20. 20. 9. Make sure the audience and thecontent are in sync
  21. 21. 10. Bring closure to each topic before moving on
  22. 22. Let’s continue the conversation online…What does it take to be an effective online facilitator? Visit our edWeb forum at to share your own tips for effective online facilitation.
  23. 23. QUESTIONS?
  24. 24. Continue the conversation and view the webinar recordings… Join the community at: All attendees will be emailed a link to the recording and a CEU certificate for participating in today’s webinar.The webinar recording, the PowerPoint slides, and a CE quiz (for those who watch the recorded version) are available in the community at .
  25. 25. Join us for the next webinar September 24 4:00 PM Eastern Supporting Online Learning with Both Synchronous and Asynchronous Tools Sponsored by Bookmark this link for all future webinars:
  26. 26. Thank you to our co-hostsBarbara Treacy Erin Alex Dreier and to our sponsor