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Effective Online Facilitation
Barbara Treacy
July 16, 2014
Today’s focus
 Identify key questions about online facilitation
 Discuss the power of connected learning and
online lear...
Key Questions
 What does it take to be an effective online facilitator?
 How do we create engaging, reflective online
di...
“The illiterate of the 21st
century will not be those
who cannot read and
write, but those who
cannot learn, unlearn,
and ...
What’s Different About Online Discussions?
 Content: different structure
 Technology: increasing choice and capability o...
Ten Tips for Effective
Online Facilitation
http://go.edc.org/tips
1. Make everyone feel
welcome and heard;
create a comfortable
environment
2. Establish clear goals
and expectations at the
outset
http://go.edc.org/discussion
3. Provide behind-the-
scenes support via email
4. Foster communication
between participants
5. Model participation
and discussion
techniques for
participants
6. Keep the discussion
alive; prevent stagnancy
7. Keep the discussion
on-topic
8. Guide participants
through the content
9. Make sure the
audience and the
content are in sync
10. Bring closure to each
topic before moving on
Key Lessons
 Online facilitation takes time and care: “building it” is
not enough to expect “they will come” or stay
 On...
EdTech Leaders Online Facilitator Course topics:
 Learning Community Approach to Online PD
 Skills, Strategies & Techniq...
Scenarios – Discuss in Small Groups
Log in: http://moodle.etlo.org
Username and password: blc
Facilitating and Implementin...
Importance of Learning Community Models
“Learning is social, and we will
all get better at our projects and
at learning fr...
Thank you!
Barbara Treacy btreacy@edc.org
EdTech Leaders Online http://edtechleaders.org
Education Development Center http...
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Blc facilitating 071614

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Presentation on Online Facilitation at the Building Learning Communities Conference, July 2014

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Blc facilitating 071614

  1. 1. Effective Online Facilitation Barbara Treacy July 16, 2014
  2. 2. Today’s focus  Identify key questions about online facilitation  Discuss the power of connected learning and online learning communities  Learn about tips and strategies for effective online facilitation  Engage in hands-on collaborative activity to address key facilitation scenarios and challenges  Wrap-up
  3. 3. Key Questions  What does it take to be an effective online facilitator?  How do we create engaging, reflective online discussions that support deeper learning?  How do facilitators maintain participation and build strong learning communities?  How do facilitators keep discussions on target and focused on the core goals?  Why are facilitators important for building effective online discussions, or are they ?  Your questions? Small group discussion about why you want to learn about online facilitation
  4. 4. “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” -Alvin Toffler
  5. 5. What’s Different About Online Discussions?  Content: different structure  Technology: increasing choice and capability of tools (a plus)  Technology: accessibility must be addressed; technical glitches occur regularly (a challenge)  Social dynamic: different interaction methods and pacing to address cohort and individual needs  Discussion: new facilitation strategies needed; importance of written communication  Assessment: new tools available and new strategies needed
  6. 6. Ten Tips for Effective Online Facilitation http://go.edc.org/tips
  7. 7. 1. Make everyone feel welcome and heard; create a comfortable environment
  8. 8. 2. Establish clear goals and expectations at the outset
  9. 9. http://go.edc.org/discussion
  10. 10. 3. Provide behind-the- scenes support via email
  11. 11. 4. Foster communication between participants
  12. 12. 5. Model participation and discussion techniques for participants
  13. 13. 6. Keep the discussion alive; prevent stagnancy
  14. 14. 7. Keep the discussion on-topic
  15. 15. 8. Guide participants through the content
  16. 16. 9. Make sure the audience and the content are in sync
  17. 17. 10. Bring closure to each topic before moving on
  18. 18. Key Lessons  Online facilitation takes time and care: “building it” is not enough to expect “they will come” or stay  Online learning community models foster reflection and inquiry based approaches  Tone and online voice matter  Opportunities for regular feedback are important  Technology must support, not overwhelm facilitation  Online facilitation requires specific strategies: training and practice in the online environment are critical!
  19. 19. EdTech Leaders Online Facilitator Course topics:  Learning Community Approach to Online PD  Skills, Strategies & Techniques for Online Facilitation  Strategies for Assessment, Feedback & Evaluation  Preparing to Facilitate a Specific Course  Using the Course Management System Instructor Tools  Leading Meaningful Discussions  Motivating and Meeting the Needs of Adult Learners  Organizing and Finalizing Your Facilitation Plan Example with social media incorporated to enhance online community http://moodle.etlo.org/course/view.php?id=1435
  20. 20. Scenarios – Discuss in Small Groups Log in: http://moodle.etlo.org Username and password: blc Facilitating and Implementing Online PD Session 3: http://courses.edtechleaders.org/HTML_cores/trainingc ores/opd/opd_s3.html Scroll to: Discuss Small groups will work on individual scenarios
  21. 21. Importance of Learning Community Models “Learning is social, and we will all get better at our projects and at learning from each other by social learning together. In the right context, all of us can be more innovative than any one of us.” -John Seely Brown, USC and Deloitte Center for the Edge http://www.volacci.com/blog/ben-finklea/2010/december/06/social- media-gains-more-authority-officially-influences-seo
  22. 22. Thank you! Barbara Treacy btreacy@edc.org EdTech Leaders Online http://edtechleaders.org Education Development Center http://edc.org

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