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Technology leaders are not just ensuring adequate systems availability for today – a complex and demanding task in itself. They are having to prepare for the likely demands of a completely connected world with billions – estimates run between 50 and 80 billion – connected devices globally. As networks extend, they have to be resilient in the face of physical challenges. And their capacity also has to make financial sense. Few organisations can justify expensive ownership of fixed infrastructure to accommodate peak demand that may only occur occasionally and for short periods. Greater flexibility, security and cost-effectiveness will be gained by a move to virtualisation. This will free up investment for innovation in areas such as apps development by breaking the costs "stranglehold" of tasks such as running conventional data centres and securing them.