Digital Dislocation in the
Workplace
Overcoming the challenge of collaboration
with cloud based services

The conversation...
Huge demand for cloud collaboration services
The demand for collaboration is massive, but only 1/3rd of IT
decision makers...
Video culture on the rise in global enterprises
IT Decision Makers see fast growing demand for HD
video in the workplace
T...
Digital Dislocation in the Workplace
Employees and IT decision makers struggle to work with outdated
collaboration technol...
Which is leading to a ‘Wild West’ of BYOD & social media
The flexible and work-around culture is creating problems as
empl...
BT One
Communications that unify
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BT Cisco & Research : Digital Dislocation in the workplace

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Short deck looking at some of the challenges of collaboration and how they can be addressed with cloud based services. If you are interested in learning more check out: http://www.globalservices.bt.com/uk/en/products/cisco_unified_communications

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BT Cisco & Research : Digital Dislocation in the workplace

  1. 1. Digital Dislocation in the Workplace Overcoming the challenge of collaboration with cloud based services The conversation just gets better
  2. 2. Huge demand for cloud collaboration services The demand for collaboration is massive, but only 1/3rd of IT decision makers have a built a strategy for implementation 85% 76% of IT Decision Makers want to use cloud-based collaboration in their enterprises 66% (includes UM, video, mobile, etc) 58% Only 34% say reducing total operating costs is a high priority Collaboration technologies in demand want to flex IT capacity in line with business needs and pay for what’s needed 79% unified messaging agree cloud solutions can be kept up to date more easily have a strategy for cloud-based collaboration 2 91% desktop sharing 78% desktop HD video 77% secure access to corporate network from personal device 69% Say its better to deal with large well known brands for cloud services
  3. 3. Video culture on the rise in global enterprises IT Decision Makers see fast growing demand for HD video in the workplace The need to update video conferencing… 78% Want HD video (including smartphone or tablet) What would the benefits of High Definition video at desktop be for your colleagues? 60% 1:2 clearer conversations increased understanding 37% Our video conferencing needs updating 100% Increase in the use of video conferencing at home (inc. for work) In 2013 13% Top 2 priorities for organisations to reduce expenditure: 67% Business travel 65% Mobile comms, inc roaming 3 compared to 6% in 2010
  4. 4. Digital Dislocation in the Workplace Employees and IT decision makers struggle to work with outdated collaboration technology and have to use ‘work-arounds’ Employees’ frustrated…. 62% want easier access to communications when on the move for work nearly 40% using open social media for better comms at work …IT Decision Makers ‘making do’ 52% 50% of employees work flexibly (home & other locations) our PBXs are old and need replacing 44% 40% 43% our Centrex needs replacing of employees want to BYOD or CYOD 4 only 1:3 our Comms platform is equipped to change with the business 68% of IT Decision Makers say we need to enable remote and mobile users to collaborate better
  5. 5. Which is leading to a ‘Wild West’ of BYOD & social media The flexible and work-around culture is creating problems as employees try to create their own ‘social business’ Employees use BYOD & social media for speed, convenience and collaboration…. So employees look outside the organisation, using the following social media for WORK regularly… 1 in 2 IT Decision Makers say employees wanting to use their own devices and tools at work creates real problems 77% of employees want more simple ways to share information (security, compatibility and control) 74% want cloud IM for collaboration 5
  6. 6. BT One Communications that unify

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